4/10 Lemah
Michal
Mengembara bersama keluarga
22 Jun 2025
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
The location of the hotel is convenient, but unfortunately, the cleanliness is far below an acceptable level.
As someone who works in the hotel industry myself, I understand how crucial proper hygiene standards are — and the lack of cleanliness here was truly shocking. The towel had visible stains, the electric kettle was dirty inside, and many surfaces, including countertops and storage containers, were covered in dust and grime. Running a finger across the furniture left it visibly dirty.
The carpet was stained, the ventilation fan was full of dust and cobwebs, and there was mold and peeling paint in the corners. Even one of the sofa pillows had a visible stain — something that should never be overlooked in guest accommodations.
What made the experience even more disturbing was the fact that someone was sleeping on the sofa on the second floor during the night and early morning hours. This made us feel very uncomfortable and raised serious concerns about security and guest management.
Unless serious improvements are made to both hygiene and guest supervision, I cannot recommend staying at this hotel.
Michal
Menginap 1 malam pada Jun 2025
