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Reviews of Hôtel Le Chablis

3 out of 5
Hôtel Le Chablis
5800 Sherbrooke Est, Montreal, QC

Reviews

7.2

Good

Rating 10 - Excellent. 125 out of 512 reviews" "
Rating 8 - Good. 179 out of 512 reviews" "
Rating 6 - Okay. 100 out of 512 reviews" "
Rating 4 - Poor. 56 out of 512 reviews" "
Rating 2 - Terrible. 52 out of 512 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Mike

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Alain, Ottawa

Travelled with family
Disliked: Amenities, property conditions & facilities
Terrible experience ! I have 9 bed bug bites and I have emailed management. No response or sense of urgency so far . I have pictures of hair also on the sheets .
Stayed 1 night in Mar 2024

4/10 Poor

Wesley

Travelled with family, Business traveller
Disliked: Cleanliness
The hotel is cozy. However, the system seems outdated. Shower doors were not able to close. The shower head didn’t function well and water was flowing upward, against the shower glass door and lacked pressure. My daughter slipped and fell in the shower due to lack of grip on the floor. There was no iron steamer or ironing board in the room, although they brought one that was stained at the bottom and kept leaking water. The receptionist was pleasant. Overall, some improvements are in order.
Stayed 1 night in Feb 2024

2/10 Terrible

Remi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would start by saying this hotel should not be part of Expedia, Book it or any other legitimate sites. We booked this hotel because we thought the room we selected would be a bit of fun with multiple mirrors and a large glass shower. When we checked in, it was hard to ignore the bullet proof glass separating the staff from the guest. The room was clean although there was a strong chemical smell. The hotel is located in a nice residential area of Montreal and is apparently a place where illegitimate business is conducted. We witness many prostitutes entering and exiting the hotel. I also came across later one evening with what i could only explain as a large man (pimp) cursing and yelling at the hotel staff through the bullet proof glass, saying they were cheating him and his 'girls'. The hotel also doesn't provide fob keys, only traditional keys and as such the outside doors are not locked. We also witnessed several police cars driving around which is very unusual for the area, being a quiet residential neighbourhood. Overall we felt very unsafe and would not recommend this hotel to anyone. It is a very illegitimate hotel trying to legitimise through reputable sites like Expedia.
Stayed 3 nights in Dec 2023

2/10 Terrible

Brandon

Liked: Property conditions & facilities

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Small but well laid out room, nicely decorated, well appointed and very clean. Good heating & AC system. Lots of toiletries and towels provided. Mini - fridge was great to have. Beds _ pillows were very comfortable. Included breakfast was excellent - we were expecting a basic continental breakfast and were pleasantly surprised to find hot sausages, eggs and potatoes too. Breakfast staff were phenomenal - helpful and always on top of keeping everything fresh and well stocked. Front desk staff was also excellent - friendly, efficient and helpful. Free parking was really nice to have, and we walked from hotel to Biodome - an easy 2km walk. All in all, we really enjoyed our stay and wouldn't hesitate to stay here again.
Stayed 2 nights in Oct 2023

4/10 Poor

Anuj

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay there again. Looked shady and not luxurious.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in back in 1992. Bad smell in the room, old style blankets and no ceiling fan in the bathroom so, smog all over the room at shower time.
Stayed 1 night in Oct 2023

4/10 Poor

wesney

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Alla

Stayed 1 night in Sep 2023

8/10 Good

Adrien

Stayed 1 night in Sep 2023

2/10 Terrible

Claudia

Stayed 1 night in Sep 2023

6/10 Okay

King

Stayed 4 nights in Sep 2023

10/10 Excellent

Gurinder

Stayed 1 night in Sep 2023

2/10 Terrible

Moises

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Lots of fees
Stayed 3 nights in Aug 2023

6/10 Okay

Satvir Singh

Liked: Amenities
Everyone and everything was good
Stayed 4 nights in Aug 2023

10/10 Excellent

Irina

Stayed 2 nights in Aug 2023

6/10 Okay

Regina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk person was busy dealing with a housekeeping issue he did not make eye contact ignoring us while we tried to register. Also being behind a glass partition, he is removed from interacting or Provigo better customer service The room was very clean and offer good amenities and loved the neighborhood
Stayed 1 night in Aug 2023

6/10 Okay

cindy

Travelled with partner
Liked: Staff & service
The room was fine. It was clean, which is my main priority. There were no hooks to hang towels anywhere. There was no door to the shower, it is wide open to bedroom and the toilet is in a separate room than the sink and shower, there was no privacy sign for door, Breakfast was good, Beds were cumfy, rainfall shower was nice. We were a 30 min walk from stade Olympic. Location and price were the main reason we booked it. Would I stay here again. No.
Stayed 4 nights in Aug 2023

6/10 Okay

Enton

Stayed 2 nights in Aug 2023

8/10 Good

Emmanuella

Stayed 1 night in Aug 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

David

Travelled with partner
Property was well situated to the Metro However it needs a lot of work. Lets start with the bathroom. Modern but no tpilet paper holder. Asked fpra Queen bed got aa Full one instead. Terrible storage for cloths Lastly Google TV withno instructions. No value at $220 per night
Stayed 3 nights in Jul 2023

4/10 Poor

Carrin

Travelled with partner
Disliked: Cleanliness, staff & service
Front desk did not have our reservation when we arrived, and when he finally found it (took him like 20- 30 min) he was extremely rude. I was highly disappointed with the check in experience. The rooms are okay (meh). Be careful in the parking lot, on day of check out from this lovely hotel (I’m being sarcastic) someone hit my car damaging one of my tail lights. Did the hotel say anything or try to help, you guessed it! No lol. Stay at your own risk, I never leave reviews, not even bad ones. But I really had to highlight this, as it really affected my trip, and I would hate the same for any of you.
Stayed 3 nights in Jul 2023

6/10 Okay

Elizabeth

Stayed 2 nights in Jul 2023

8/10 Good

Lourdes

Stayed 1 night in Jul 2023

8/10 Good

Zeinab

Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
meh
The room itself was fine. However, there was a Neon or Fluorescent light above the curtain rod that I couldn't figure how to turn off, so the room stayed partially lit all night. Also, the TV was so quiet, I couldn't even hear it. I guess, if you are renting it by the hour, it doesn't matter, LOL. But for a business trip, it was less than ideal.
Stayed 1 night in Jun 2023

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Larry

Stayed 3 nights in May 2023

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice
Stayed 3 nights in May 2023

6/10 Okay

Scott

Travelled with family
Room was odd. No plugs for recharging except by the door, floor was overlaid and made noise when stepping on it. Smell of tobacco in the hallways. Pillows were overlarge both of them.
Stayed 1 night in May 2023

6/10 Okay

Cindy

Stayed 3 nights in May 2023

10/10 Excellent

shubin

Liked: Cleanliness
Stayed 1 night in May 2023

6/10 Okay

Mel

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

2/10 Terrible

Raj

Stayed 1 night in May 2023

6/10 Okay

Loresito

Stayed 1 night in Apr 2023

2/10 Terrible

Murat

Stayed 1 night in Apr 2023

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Fresh updates
Stayed 1 night in Mar 2023

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great location, had a great time.
Staff was super friendly, room was great for me and my boyfriend. Loud music and banging at night, but thats not the hotels fault. No shower door and the bed had direct view to the shower, so i wouldnt stay here with other people unless I'm dating them. Its near the metro which is amazingly convenient. 5/5 definitely would stay again.
Stayed 8 nights in Feb 2023

4/10 Poor

ken

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel is not recommended for a family.
Stayed 1 night in Dec 2022

2/10 Terrible

Ilsa

Stayed 1 night in Dec 2022

2/10 Terrible

Nicole

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a good stay … bad feelings
Not clean at all … no place to hang towels except inside the shower ??? Smelling Marijuana ( pot ) ALOT ….at night and in the morning…..Suspicious person playing loud Rap music in Parking at 7:30 AM moving up and down …waiting for someone to get in car …???
Stayed 1 night in Dec 2022

6/10 Okay

Francois

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
just OK
Stayed 1 night in Nov 2022

2/10 Terrible

Laura

Stayed 2 nights in Oct 2022

8/10 Good

Charmaine

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Alasie

Stayed 4 nights in Sep 2022