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Crowne Plaza Monterrey, an IHG Hotel

4.0 star property
Hotel with 3 restaurants, walk to Auditorium Pabellón M

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Crowne Plaza Monterrey, an IHG Hotel

Photo gallery for Crowne Plaza Monterrey, an IHG Hotel

Exterior
Indoor pool, pool loungers
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
Exterior

Overview of Crowne Plaza Monterrey, an IHG Hotel

8.8

Excellent

Highlight
  • Staff & service is scored top 10% in Monterrey by travellers.

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Parking included
  • Free WiFi
  • Gym

Check out the area

Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Popular LocationAuditorium Pabellón M3 min walk
  • Popular LocationMacroplaza10 min walk
  • Popular LocationBasilica de Guadalupe17 min walk
  • AirportMonterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)30 min drive
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Room options

Standard Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Business Lounge Access (Lounge Access)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Business Lounge Access (Lounge Access)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Low Floor)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

Standard Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

Standard Room, 2 Queen Beds (Low Floor)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Monterrey

Crowne Plaza Monterrey, an IHG Hotel is located in Monterrey Centro, a neighbourhood in Monterrey, and is near a metro station. The area's natural beauty can be seen at Alameda and Paseo de Santa Lucia, while Auditorium Pabellón M and Museo del Obispado are cultural highlights. Looking to enjoy an event or a match? See what's going on at Arena Monterrey or Estadio Universitario.

What's nearby

  • Auditorium Pabellón M - 3 min walk
  • Macroplaza - 10 min walk
  • Basilica de Guadalupe - 17 min walk
  • Fundidora Park - 6 min drive
  • Cintermex - 6 min drive

Getting around

  • Padre Mier Station - 9 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 31 min drive

Restaurants

  • Club Ejecutivo - 2 min walk
  • Panem At Hotel Kavia - 4 min walk
  • La Puntada Restaurante - 6 min walk
  • Mariachelas - 4 min walk
  • Starbucks - 4 min walk

About this property

Crowne Plaza Monterrey, an IHG Hotel

Hotel near Macroplaza
Located close to Auditorium Pabellón M and Basilica de Guadalupe, Crowne Plaza Monterrey, an IHG Hotel provides a hair salon, dry cleaning/laundry services and a bar. Take some time to relax at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), ATM/banking services and concierge services
  • A vending machine, a banquet hall and a porter/bellboy
  • Guest reviews speak well of the dining options, breakfast and helpful staff
Room features
All 403 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–noon for a fee: MXN 385 for adults and MXN 149 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Building
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 385 for adults and from MXN 149 for children
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

Does Crowne Plaza Monterrey, an IHG Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Crowne Plaza Monterrey, an IHG Hotel?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Monterrey, an IHG Hotel on 2 Apr 2024 start from RM 443.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Monterrey, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Monterrey, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Monterrey, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: 2:30 AM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Monterrey, an IHG Hotel?

Checkout is at 1 PM.

Where is Crowne Plaza Monterrey, an IHG Hotel located?

Located in Monterrey Centro, this spa hotel is within a 15-minute walk of Auditorium Pabellón M and Macroplaza. Basilica de Guadalupe and Paseo de Santa Lucia are also within 1 mi (2 km). Padre Mier Station is 9 minutes by foot and General I. Zaragoza Station is 9 minutes.

Crowne Plaza Monterrey, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 842 out of 1375 reviews" "
Rating 8 - Good. 323 out of 1375 reviews" "
Rating 6 - Okay. 102 out of 1375 reviews" "
Rating 4 - Poor. 59 out of 1375 reviews" "
Rating 2 - Terrible. 49 out of 1375 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, so sparkling! The food is incredible! The employees of this hotel are amazing. I have never had a better stay in any hotel then I have at the Crowne Plaza, Monterrey Mexico. They made me feel so welcome, relaxed, and spoiled. I go to Monterey quite a bit. I’m never staying anywhere else! Good job manager, and all employees!!❤️
Stayed 3 nights in Mar 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything
Stayed 1 night in Feb 2024

10/10 Excellent

Aglaéh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Miguel e

Disliked: Staff & service, property conditions & facilities
Breakfast as always was great, kids were excited to swim but pool was out of service until February. Would be nice if they would make a note of that before booking
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I travel to Monterrey, I chose the Crown Plaza Monterrey Centro because it is conveniently located and a short walk from el barrio antiguo, the museums, and other sites such as San Pedro, and other sites.
Stayed 4 nights in Nov 2023

2/10 Terrible

Miguel e

Stayed 1 night in Jan 2024

4/10 Poor

Gloria, Houston

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property was old and not maintained. Walls are thin and you can hear the neighbors conversation as if they are in the room with you. Mold near air vents. Small cockroach came out of coffee maker. Showers are faulty and leak. Room service trays are left in the hallway for more than 24 hours. After our 5 night stay we would not return. The only positive was the location and the doorman was very nice and helpful. They have blocked off the first three floors for remodeling so hopefully changes will be an improvement.
Stayed 5 nights in Dec 2023

6/10 Okay

Krissia Linneth

Stayed 1 night in Dec 2023