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"Their customer service was great; they answered all the questions and the rooms were exactly as shown on the website."

"The Hotel is perfectly located! We really appreciated the train station shuttle feature. The breakfast was good and the room was excellent. For the most part the staff is very helpful and friendly. I would highly recommend and would consider booking this hotel again. The one thing I will say is that I was amazed at the poor, grumpy attitude of some of the breakfast attendants when guests are genuinely being friendly, considerate and kind. Not every inadvertent "mis-step/faux pas" is done intentionally or with malice to offend or cause issues or inconvenience. Grumpy employees can ruin a holiday unnecessarily."

"Great"

"Incredible Matterhorn views from our balcony. Totally quiet at night "

"Lovely place!"

"Beautiful room with an amazing view, very charming, in a great location, relaxing little pool area. Absolutely loved it!"

"Haven’t explored much yet but the building is beautiful. The staff at reception was exceptionally welcoming and friendly and helpful. Olya deserves full marks"

"Great budget hotel just off the center of Zermatt. We had a nice (albeit tight) balcony with a glimpse of The Matterhorn. The room was clean but unfortunately no air conditioning and it was quite warm in the room. There’s a refrigerator which was very convenient. Stepping into the shower isn’t designed for short people which was a bit awkward. We had to check in at another hotel, but it was only steps away. Would stay here again for convenience and cleanliness."

"Excellent accueil, personnel amicale, tres bien situé "