Hotels near Monterey Market Place

"Check-in was poorly handled. We waited 40 minutes past our scheduled check-in time and would have waited longer if we had not gotten frustrated and contacted the front desk, which took several calls to get through. They were supposed to text us when the room was ready. When we got into our unit we had immediate problems with the internet connectivity. It took until the following afternoon before one issue could be resolved, although we different excuses as to why. I do want to thank Roy and Angel for the resolving the issue. They seemed to the only ones who knew how to resolve the issue. "

"Staff at front desk were very good and helpful. Lobby lounge is comfortable and has space for sitting or reading or working on computer. Property shows its age. Room clean enough but sheets were wrinkled and I thought maybe had not been changed until I checked them carefully. Bath fan sounded like it would fall from ceiling when turned off. Water faucets in bath and sink very old and not great to set temps or flow."

"It was even more beautiful than the photos. Everyone was so kind! And there was tons to do on property. The room was clean and comfortable- I will definitely be staying here again! :) easy 5 stars "

"This place needs a make over and some! This is a 3 star hotel with 5 star prices - find somewhere else! We had an end unit with and the room had black out curtains - great for a good nights sleep… oh, but there’s another window that has a blind that lets the sun in at sunrise — go figure?! The bathroom is small and poorly appointed. Check in was terrible and slow - not enough staff on, even though they knew it would be busy. The adult pool is situated just below a nice patio that serves breakfast and brunch to all customers - those that could stand heavy house and trance blasting at 10+ would be the ones that are and stayed I guess. Paying this much for a room is daylight robbery. Very unhappy customer "

"Breakfast was great"

"Great pool areas, convenient on property restaurant, clean spacious guest rooms"

"The staff was super attentive and helpful with all of my needs for the weekend from getting extra towels, the cleaning services, along with the fresh breakfast everyday. The air conditioning was perfect whether I need to warm up or cool down during the evenings. "

"It was good, glad we could open window even just a little "

"Great staff"