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Portola Hotel & Spa at Monterey Bay

4.0 star property
Travelers can embrace the coastal calm with bay views or explore the vibrant waterfront scene along Cannery Row, all while enjoying comfortable accommodations

Choose dates to view prices

Portola Hotel & Spa on Monterey Bay offers a perfect coastal escape. Book a massage, borrow bikes to explore Cannery Row and Fisherman's Wharf, or relax by the outdoor pool. Enjoy two restaurants, shopping options, and in-room WiFi to stay connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Air-conditioning
The current price is RM889
RM1,055 total
includes taxes & fees
26 May - 27 May

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About this property

Portola Hotel & Spa at Monterey Bay

  • Upscale resort near Fisherman's Wharf
  • Cannery Row is located near Portola Hotel & Spa at Monterey Bay, which provides a terrace, shopping on-site and dry cleaning/laundry services. Adventurous travellers may like the cycling at this resort. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, dinner, children's meals and happy hour. In addition to 2 bars and a gym, guests can connect to in-room WiFi (surcharge).
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers
    • Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
    • An electric car charging station, ATM/banking services and a vending machine
    • A lift, a front desk safe and multilingual staff
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 379 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as safes and WiFi. Guest reviews highly rate the cleanliness, size rooms at the property.
  • More conveniences in all rooms include:
    • Heating and ceiling fans
    • Hypo-allergenic bedding, pillowtop mattresses and free cots/infant beds
    • Bathrooms with baths or showers and free toiletries
    • 42-inch HDTVs with cable channels
    • Wardrobes/cupboards, fridges and coffee/tea makers

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Exterior
Hyatt Regency Monterey Hotel & Spa
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  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
8.6 out of 10, Excellent, 1,631 reviews
The price is RM909
RM1,212 total
includes taxes & fees
26 May - 27 May
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Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 58.18, per accommodation (varies based on length of stay), plus a deposit of USD 58.18 per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 58.18 per stay.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults and USD 5 to 10 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self-parking fee: USD 29.04 per night (in/out privileges)
  • Valet parking fee: USD 40.65 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Spa hours are 9 AM-7 PM, Sunday to Thursday, and 9 AM to 9 PM on Friday and Saturday.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Portola Hotel & Spa at Monterey Bay have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Portola Hotel & Spa at Monterey Bay?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Portola Hotel & Spa at Monterey Bay on 26 May 2026 start from RM889, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Portola Hotel & Spa at Monterey Bay pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 58.18 per night and a fee of USD 58.18 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Portola Hotel & Spa at Monterey Bay?

Self-parking is available for USD 29.04 per night. Valet parking is available for USD 40.65 per night.

What time is check-in at Portola Hotel & Spa at Monterey Bay?

Check-in start time: 4 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Portola Hotel & Spa at Monterey Bay?

Checkout is at noon. Late check-out is available for a fee.

Where is Portola Hotel & Spa at Monterey Bay located?

Located in Downtown Monterey, this spa resort is within a 5-minute walk of Monterey Convention Center and Fisherman's Wharf. Monterey Bay and Cannery Row are also within 1 mile (2 km). Monterey Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 2234 out of 3215 reviews
Rating 8 - Good. 583 out of 3215 reviews
Rating 6 - Okay. 244 out of 3215 reviews
Rating 4 - Poor. 76 out of 3215 reviews
Rating 2 - Terrible. 78 out of 3215 reviews

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and restaurants were outstanding
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and easy in/out location. Walkable to great restaurants and walking path
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Had a massage at the spa on site and it was a perfect stay. Would stay here a million times over
Stayed 1 night in May 2026
Verified

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel felt very clean. Staff were welcoming and friendly. Had breakfast on-site that was pretty decent 7/10. Overall we really enjoyed out stay here
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great! And it was ready when we arrived early so we were able to check in which was a plus.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Arin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, walking distance to a lot of dining.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Nora

Liked: Cleanliness
Great hotel and staff. We look forward to staying at this property again!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great restaurant and nice staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
yes nice rooms and lots to do around town
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Welcoming staff, Quick and friendly valets, Shops and Dining nearby
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, amenities
Great location. Hotel was very good and clean. Breakfast was great. Enjoyed our stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean hotel, and modern rooms.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and Family friendly.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. All major attractions were within walking distance. There were also a variety of restaurants and shops nearby.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff very nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 4 enjoyed our stay, clean room and nice hotel staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Taavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property, convenient and comfortable!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Aditi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was spacious and very comfortable and the staff were friendly. Highly recommended!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff, very clean. Perfect for our family.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within easy walking distance to the Wharf, downtown, and many restaurants. Our room and bed were comfortable. Highly recommend.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Larry D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the staff are very friendly and helpful. We will come back if we are in this area
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, within walking distance to pier with a great restaurant! Also close to coffee shops, bakery and other restaurants. I would definitely stay again! Very clean and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities
Amazing experience! Great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Room and proximity to the wharf and bike rentals was perfect!! Our dog loved it as well😊
Beautiful lobby and grounds!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Doina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. The hotel location is even better.
Stayed 2 nights in Mar 2026