Residences in Montagnes du Giffre

"I had a great stay overall. The room was very clean and the housekeeping service was excellent. The staff were also extremely kind, professional, and respectful. They helped me a lot with booking several restaurants and were always supportive and efficient, which I really appreciated. The balcony was lovely with a great atmosphere, although I couldn’t really use it much due to the very cold weather during my stay. The only disappointing part of the experience was the breakfast. Honestly, it was the weakest point and I strongly hope it will be improved. I’m planning to come back again (more than once), and breakfast is an important part of the day—especially before skiing. The options were very limited, mostly boiled eggs and scrambled eggs, and there wasn’t much variety or a proper breakfast selection. It would make a big difference to have more fresh choices and ideally a chef station or better hot options, especially for a high-quality property like this. Thank you again to the team for the great service."

"Na"

"This was literally the absolute worst hotel (really, it was more like a hostel) that I have stayed in either stateside or abroad. The property only allows you to communicate with them during two short periods daily around check-in and out. Their information indicates check in is not on the property. After needing to call for clarification, we were given a separate address that led us to the same location. There is no parking at the actual hotel because of construction. You have to park down the road. I asked at check in why they did not address this on their site or in communications. They said if we had reserved through them, they would have, but because we reserved through Expedia, "We don't choose to." The hotel is incredibly run down. The room was awful. Everything looked dirty. They give you pachaged sheets and towels (yes, you get the pleasure of bothmaking AND unmaking your own "bed"), many of which were either dirty or had permanent staining. The mattresses, furniture, etc. were all clearly from the hotel's inception probably 50 years ago. Just imagine what those "mattresses" have seen. You get flat sheets to throw over said mattresses. The mattresses might as well be from the days when they were filled with straw they were so hard and uncomfortable. The bathroom sink sprayed you with water when turned on and the shower had drainage issues. The walls were thin. We could hear those around us. There were black beetles on the floor. They charged us 2x for one payment"

"Relocated to better appartment to be closer to friends, which was happily accommodated by reception staff for extra pay. Nice hotel complex with lovely pool and spa. Well equipped kitchen. Awful wifi, didn’t work at all in our area. Kitchen cleaning expected as part of check out."

"Perfect location for access to the GME, great skiing and comfortable accommodation. "

"Excellent food in the restaurant."

"Expensive for what the hotel is. Reception area is nice but rooms are pokey. Had to make own beds, take bins out ourselves!"

"Nice convenient place to stay, ski in, ski out. Great locker facilities. "

"This property is in a location that has ski bus nearby so it is convenient. I don't know if everyone else realizes that the guest needs to clean up the place themselves and get it ready for the next guest. Thought there would be a final clean by the cleaning lady but clearly not. or you can pay for it. Just a reminder in case you don't know this already. The overall communication and follow up is ok. "