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Reviews of Hôtel Piano 2

2 out of 5
Hôtel Piano 2
Grand Route, 61, Mont-Saint-Guibert

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 133 reviews" "
Rating 8 - Good. 53 out of 133 reviews" "
Rating 6 - Okay. 9 out of 133 reviews" "
Rating 4 - Poor. 8 out of 133 reviews" "
Rating 2 - Terrible. 1 out of 133 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in rural area of Waloon Belgium. Convenient location to visit Waterloo as well as Waloon rural communities. Nice environmentally conscious touches. Delicious Belgian style breakfast, with freshly cooked eggs. Only downside was narrow stairway due to age of property. Would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from claudine on 7 May 2024
Thanks for your kind reply, Claudine

10/10 Excellent

Richard

Stayed 1 night in Oct 2023
Response from Claudine on 5 Nov 2023
Un grand merci pour votre gentillesse, au plaisir de vous revoir, Claudine

8/10 Good

Joseph

Travelled with partner
Liked: Amenities
Very friendly people. There are hot plates, fridge and a microwave. The grocery store is just around the corner.
Stayed 2 nights in Jul 2023
Response from Claudine on 25 Jul 2023
Thanks for your kind reply, Claudine

10/10 Excellent

Stephen

Stayed 2 nights in May 2023
Response from Claudine on 6 Jun 2023
Un grand merci pour votre gentillesse, Claudine

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice and pleasant experience.
Stayed 1 night in Apr 2020
Response from Claudine on 2 May 2020
Thanks, you are Welcome, :-) Claudine

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there only during one night so difficult to judge
Stayed 1 night in Nov 2019
Response from Claudine on 13 Nov 2019
Thanks for your reply, Claudine

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very good, situated in nice area, very comfortable to set off to Leuven,
Stayed 2 nights in May 2019
Response from Claudine on 15 May 2019
Thanks for all, Regards, Claudine

8/10 Good

bartosz, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great host
Great gosts, very helpful and kind. The breakfests were very tasty, made from freeh products. I would definitely recommend the place!
Response from Claudine on 25 Jun 2016
Thanks a lot..... Claudine

10/10 Excellent

Ian, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff and Kitchenette
Welcome terrific and owner managed to move us to a room to better meet needs. Owner very helpful and cheerful. Room had balcony with great kitchen setup and eating area. Tried to extent stay but fully booked.Great location to use as base to visit multiple locations. Pillows could be better?
Response from claudine on 26 Apr 2016
Thanks a lot......I give another pillow....if you come back....said me, Claudine

4/10 Poor

Bernard, West Midlands

Liked: Cleanliness
Disliked: Staff & service, room comfort
Too near a very busy main road
These rooms are on the side of a very busy main road and although the bedrooms are adequate with a kitchenette they are small. The establishment reminds me more of a smart lodging house than a hotel. There are no normal hotel facilities, sitting room etc. If you do decide to stay here insist on a room at the back. Breakfast is served across the busy main road and I wouldn't bother again everything is allocated to you, one cup of coffee, one orange juice etc! Overall not this place is in an awful location....

8/10 Good

Helen, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super spot
booked a triple room and got it!! Three beds and not just a stretcher for the third bed. Was quiet. Only disadvantage was having to climb the stairs with the luggage

10/10 Excellent

Philippe, Belgie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
very good hotel ,good value for money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piano 2
Bathroom a bit small but otherwise great value for money

10/10 Excellent

Kent, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in Brussels!
We were driving from Antwerpen to Brussels and found this on Hotel.com. Loved the place. Great owner, staff, room, etc.. They normally close at 10, but because we booked so late, the owner stayed until we arrived which was about 10:30 pm. She even help take our luggage to our room!! Only drawback is it's about 25 minutes outside of downtown Brussels so if you're driving and don't care about being close, there's no way you can go wrong here!

8/10 Good

Jonathan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, convenient and affordable
Stayed here for 3 nights for a course at the university in Louvain-la-Neuve. It was well located on a main route and close to the motorway and Louvain-la-Neuve. It was quiet, very clean and the member of staff was great. The only drawback was the breakfast vouchers which you use at a place across the road. There are 3 price levels of breakfast and initially we bought one (cheapest) for the first morning. On this occasion we were offered an option of croissants or eggs - the croissant option was very small and over-priced whilst the egg option was big and good value. We bought two more planning to get the egg only to find the next two mornings this was the highest price option. This was further compounded by finding we could have bought the breakfasts in cash without the vouchers for cheaper. So perhaps a bit of clarification on prices, for the staff as well as customers, would be helpful.

10/10 Excellent

Dungerbunda, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Hotel Piano
Lovely welcome from Claudine, the host. The room was warm, exceptionally clean and tastefully decorated. I had a comfortable sleep and all other amenities including the mini kitchen area and the shower were first class.

8/10 Good

diego

Liked: Cleanliness, staff & service, property conditions & facilities
good structure, private parking and welcoming staff
Stayed 3 nights in Jun 2023

8/10 Good

Myriam

Stayed 1 night in Dec 2023

4/10 Poor

BJORN

Stayed 1 night in Oct 2023
Response from Claudine on 17 Oct 2023
J'aurais souhaité vous donner une autre chambre, je savais que la mansardée que vous aviez choisie, n'allait pas vous convenir, mais nous étions complet, au plaisir de vous revoir dans une chambre au 1er étage à l'arrière

10/10 Excellent

Catherine

Stayed 2 nights in Oct 2023
Response from Claudine on 11 Oct 2023
Un tout grand merci pour votre gentillesse, au plaisir de vous revoir, Claudine

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Claudine on 11 Oct 2023
Un tout grand merci pour votre gentillesse, au plaisir de vous revoir.

10/10 Excellent

Estelle

Stayed 1 night in Sep 2023
Response from Claudine on 3 Oct 2023
Un grand merci pour votre gentillesse, Claudine

10/10 Excellent

Marie-Josée

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons été très bien accueillis. La chambre est dotée d’une jolie terrasse et elle était propre. A proximité d’une épicerie et d’une boulangerie.
Stayed 2 nights in Sep 2023
Response from Claudine on 1 Oct 2023
Un grand merci pour votre gentillesse, au plaisir de vous revoir

10/10 Excellent

Siegfried

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confort et accueil
Un accueil formidable Confort et propreté dans la chambre avec une très bonne literie, avec un équipement au top. Très bon petit déjeuner avec des produits de qualité, comme un vrai jus d’orange pressé ou du pain bio. Un prix très abordable pour la qualité de services.
Stayed 1 night in Sep 2023
Response from Claudine on 25 Sept 2023
Un tout grand merci pour votre gentillesse, au plaisir de vous revoir, Claudine

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Claudine on 1 Sept 2023
Un grand merci, au plaisir de vous revoir

10/10 Excellent

dorothée et bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Claudine on 30 May 2023
Un grand merci pour votre gentillesse.

8/10 Good

Christian

Stayed 1 night in Feb 2023
Response from Claudine on 12 Feb 2023
Un grand merci pour votre gentillesse, Claudine

10/10 Excellent

AHMED- TOUFIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Claudine on 31 Jan 2023
Un grand merci pour votre gentillesse, Claudine

10/10 Excellent

Lespagnol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nickel
Nous sommes venus en famille 2 adultes et un enfant. L'hôtel était parfait pas loin de Bruxelles en 25 minutes en voiture. La dame de l'accueil est très accueillantes. L'hôtel est jolie, confortable il y a des commerces autour ce qui est très pratique.
Stayed 1 night in Dec 2022
Response from Claudine on 15 Jan 2023
Un grand merci pour votre gentillesse, au plaisir de vous revoir, Claudine

10/10 Excellent

Jacqueline

Stayed 1 night in Nov 2022
Response from Claudine on 11 Dec 2022
Un grand merci, au plaisir de vous revoir, Claudine

10/10 Excellent

Isabel

Stayed 1 night in Dec 2022
Response from claudine on 7 Dec 2022
Un grand merci pour votre gentillesse, au plasir de vous revoir, Claudine

8/10 Good

Gea

Stayed 1 night in Oct 2022
Response from Claudine on 26 Nov 2022
Un grand merci, au plaisir de vous revoir, Claudine

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Claudine on 19 Oct 2022
En vous remerciant

2/10 Terrible

Pascal

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
A mon arrivée, l'établissement n'était pas ouvert et je n'ai jamais vu cette information en faisant ma réservation. Donc je n'ai pas pu dormir dans cet hôtel et payer donc une chambre dans un autre endroit.
Stayed 1 night in Sep 2022
Response from Claudine on 19 Oct 2022
Je ne comprends pas je ne vois pas de réservation à votre nom à cette date. Nous fermons à 22h00 (ce qui devrait être bien indiqué sur votre confirmation) vous êtes arrivé après? Je suis vraiment désolée, Ce n'est pas du tout la politique de la maison, je vous aurais téléphoné pour vous donner le code. Claudine

10/10 Excellent

Sébastien

Stayed 1 night in Aug 2022
Response from Claudine on 3 Sept 2022
Un grand merci à vous, au plaisir de vous revoir, Claudine

10/10 Excellent

Sébastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Bernard on 18 Aug 2022
Un grand merci pour votre gentillesse, Bernard

10/10 Excellent

Wilhelmina, Ede

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Goede ontvangst, meertalige host, ontbijt kies je van te voren van een omschrijving. Dat krijg je op een mooi dienblad . Aandacht voor details!
Stayed 1 night in Jul 2022
Response from Claudine on 23 Jul 2022
Un grand merci pour votre gentillesse, au plaisir de vous revoir, claudine

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022
Response from Claudine on 30 May 2022
Merci pour votre gentillesse, au plaisir de vous revoir, Claudine

8/10 Good

Alex

Stayed 1 night in Mar 2022
Response from Claudine on 30 Apr 2022
Un grand merci, Claudine

10/10 Excellent

Danièle

Liked: Staff & service, amenities, property conditions & facilities
Chambre confortable, bien chauffée, liberté , indépendance
Stayed 2 nights in Nov 2021
Response from Claudine on 29 Nov 2021
Un grand merci pour votre gentillesse, au plaisir de vous revoir, Claudine

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Very nice stay for 2 nights. Very kind welcome from the staff. Quiet comfortable and clean room. Good breakfast. Nothing to complain about.
Stayed 2 nights in Nov 2021
Response from Claudine on 22 Nov 2021
Un grand merci pour votre gentillesse, au plaisir de vous revoir, Claudine

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ce qui nous a plu : la chambre au calme à l'arrière, la terrasse, le coin cuisine, la literie, le petit déjeuner, l'accueil.
Stayed 2 nights in Jul 2021
Response from Claudine on 4 Aug 2021
Un grand merci pour votre gentillesse, Claudine

10/10 Excellent

de

Stayed 4 nights in Jul 2021

8/10 Good

Françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Claudine on 25 May 2021
Un grand merci, au plaisir de vous revoir

8/10 Good

Barry, Vigneux sur seine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudine est accueillante , chambre pas très spacieuse mais bien équipée et confortable. A proximité du centre ville
Stayed 1 night in Aug 2020
Response from Claudine on 29 Aug 2020
En vous remerciant, au plaisir de vous revoir dans une chambre plus grande :-)...les rez-de-chaussée sont assez petites, Claudine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent verblijf, Heel lekker en eerlijk ontbijt
Excellent verblijf van één nacht. Receptie + behandeling van speciale verzoeken + ontbijt waren excellent
Stayed 1 night in Aug 2020
Response from Claudine on 24 Aug 2020
En vous remerciant, au plaisir de vous revoir, Claudine

8/10 Good

Étienne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable, personnel très aimable
Stayed 1 night in Jun 2020
Response from Claudine on 1 Jul 2020
Merci pour votre gentillesse, au plaisir de vous revoir, Claudine

8/10 Good

Verified traveller

Stayed 1 night in Jun 2020
Response from Claudine on 30 Jun 2020
En vous remerciant, Claudine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2020
Response from Claudine on 26 Jun 2020
En vous remerciant, :-) Claudine

10/10 Excellent

Laurent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai joué du piano à Louvain et à Mont-St-Guibert
Très bien accueilli avec les mesures imposées pour ce déconfinement. Hôtel à proximité de Louvain. Pratique pour les familles qui viennent voir leur étudiant. Demander une chambre en retrait de route. Merci
Stayed 1 night in Jun 2020
Response from Claudine on 17 Jun 2020
Un grand merci pour votre gentillesse, au plaisir de vous revoir, Claudine