2/10 Teruk
william
Pengembara perniagaan, Mengembara bersama kumpulan
23 Okt 2025
Sukakan: Kebersihan
Tidak sukakan: Keadaan hartanah & kemudahan
The view from the rooms in this hotel are fantastic! However, the hotel is extremely inaccessible, and our rooms were all at opposite ends of the complex. It was very difficult to get our luggage from the car park to the hotel rooms, as all of our rooms required climbing stairs as lifts didn't go to our floor and at night it was very dark. - We wouldn't recommend staying here if anyone has mobility issues as you would struggle.
Whilst the reception are always easily reachable by WhatsApp and respond quickly, there are however no staff on site in the evenings so you are unable get extra linen or towels, or toilet roll, despite asking multiple times.
Three days in a row we asked for our sofa bed to be made up, someone brought us new towels but never made the bed up.
Rooms weren't cleaned each day.
Some rooms in the hotel are really lovely, clean and modern and all rooms have an excellent sea view. However, some rooms are dated and are in need of repairs as some of our rooms had doors which didn't shut properly.
Parking was great though, there was very ample parking at this hotel and for tall vehicles.
william
Menginap 2 malam pada Okt 2025
