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Reviews of Best Western Palm Court Inn

2.5 out of 5
Best Western Palm Court Inn
2001 W Orangeburg Ave, I-99 and Briggsmore/Carpenter, Modesto, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 363 out of 1001 reviews" "
Rating 8 - Good. 370 out of 1001 reviews" "
Rating 6 - Okay. 140 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 56 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Reception manager very courteous and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
it was great
Stayed 1 night in Apr 2024

10/10 Excellent

Esly, VILLA NUEVA

Stayed 1 night in Apr 2024

8/10 Good

Marilu

Travelled with family and small children
Liked: Staff & service
Great staff. Front office lady was very nice and accommodating. There was a warm breakfast available.
Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well taken care of. The staff was kind and helpful, we enjoyed the complimentary breakfast. Will definitely stay again and recommend to others.
Stayed 1 night in Mar 2024

8/10 Good

Cyrus, San Bernardino

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best motel I have ever been. Front desk customer rep Kim was very helpful, professional and friendly. No complaints
Stayed 1 night in Mar 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
It was acceptable
Stayed 1 night in Feb 2024

8/10 Good

Kelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

4/10 Poor

jan

Liked: Staff & service
Tub would not drain
Stayed 1 night in Feb 2024

10/10 Excellent

Tony

My overall experience was very good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Christine

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was really friendly and helpful!
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Lisset

Travelled with family
Stayed 1 night in Jan 2024

4/10 Poor

Bobbi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was hard, and I still ache all over. The carpet in the room made it very difficult for my husband to get around in his wheelchair. The bars in the bathroom were not placed correctly.
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Convenient location. Room smelled very nice and seemed very clean. The bed was very comfortable.
Stayed 1 night in Jan 2024

8/10 Good

Elba

Stayed 2 nights in Jan 2024

8/10 Good

Rolando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The manager at check in was extremely nice and helpful!
Stayed 1 night in Jan 2024

10/10 Excellent

Patricia, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Clean, convenient and quiate for sure We will comeback
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

4/10 Poor

jawdat

Travelled with family
Liked: Cleanliness
Towels are so old Sheets are very old cheap quality
Stayed 7 nights in Dec 2023

10/10 Excellent

Zana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, clean and quiet ..fit my needs perfectly...will stay there again cheerfully
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary

Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Stayed 1 night in Dec 2023

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff friendly and helpful, breakfast better than most. A
Stayed 1 night in Nov 2023

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, accommodating service. Good basic free breakfast (egg muffins, instant oatmeal, bananas, coffee).
Stayed 1 night in Nov 2023

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were pretty hard. Breakfast was great 😀
Stayed 3 nights in Nov 2023

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Rosalyn

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
honestly horrible experience and the front “manger” she said she was kourtney but basically I forgot my id so i she would let me get my room even though I had picture of it, then we called Expedia but they helped me change the name of the room but then she said that she didn’t get the confirmation when I have the email to prove it but she just didn’t care honestly it was very unprofessional and when we asked what we could do she was very blunt and not helpful at all but at the end of the day I found my id and got the keys will not be coming back!
Stayed 1 night in Nov 2023

6/10 Okay

chris

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything good except due to power outage didnt check in til 8 pm. No call from hoyel about this priblem untilbwe arrived to check in at 530 pm. Apparently power was out since that morning.
Stayed 1 night in Nov 2023

6/10 Okay

Michelle

Travelled with family
Not the best but not the worst
This place is definitely no frills and right to the point. I was a little disappointed because when I booked online the room stated I was getting a handicap accessible room (my mother has Parkinson's and can barely move, let alone walk or climb stairs. When I checked into the hotel, the check in clerk was kind and welcoming. I asked her a few questions regarding the hotel including the handicap accessible room I purchased. She said the room I paid for was not handicap and stated it was on the second floor. I explained I needed a disability friendly room and she said there were none available. I also learned we were on the second floor so, being completely exhausted and not wanting to waste any more time I asked where the elevator was located and I learned there is no elevator. I almost burst into tears but the kind woman looked and saw there was one room left on the ground floor- she said it's the "dog room" where travelers with pets stay in. I didn't see a problem; as long as it was cleaned regularly this would have to work. Pros: The room was tidy and roomy enough. The refrigerator and ac worked well plus the room was near the parking lot which greatly helped when moving my mother from the car to the room. Cons: The walls are thin and you could hear running / banging noises in the middle of the night. Also we kept getting bit by something throughout the night; it wasn't bed bugs (I looked through the mattresses for any debris) but I think they may have been fleas.
Stayed 1 night in Oct 2023

8/10 Good

Windy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yolanda at the front desk was very polite and professional.⭐⭐⭐⭐⭐👍
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Sonia

Stayed 1 night in Sep 2023

6/10 Okay

Sergio

Travelled with family
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service
Our room was clean, but dated. Some plugs didn’t work and the shower head sprayed water out of the tub. Convenient freeway location and was quiet at night.
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady was very nice at the front desk, and felt bad for my situation, with Yosemite in, and made it up to me, for the inconvenience caused by the other hotel
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Bed Bugs
Stayed 2 nights in Aug 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The desk clerk was helpful and friendly. The property and room were very clean and comfortable. Everything in the room was in great condition and operating perfect. Very accessible from 99 and the Mexican restaurant a few doors up the road was excellent.
Stayed 1 night in Aug 2023

10/10 Excellent

Misael

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Ilda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Trash get new beds ac sucks took hr for room to get cool just overall worst place i ever stayed. Motel 6 has better quality l!
Stayed 1 night in Aug 2023

8/10 Good

Van

Travelled with partner
Liked: Cleanliness, staff & service
Room good staff good area of town was not the best but hey it is Modesto
Stayed 1 night in Aug 2023

10/10 Excellent

martin

Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jun 2023