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Reviews of The Chambers Hotel

4 out of 5
The Chambers Hotel
901 Hennepin Ave, Minneapolis, MN

Reviews

8.8

Excellent

Rating 10 - Excellent. 269 out of 434 reviews" "
Rating 8 - Good. 106 out of 434 reviews" "
Rating 6 - Okay. 19 out of 434 reviews" "
Rating 4 - Poor. 27 out of 434 reviews" "
Rating 2 - Terrible. 13 out of 434 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Aaron

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When we walked up to the front desk, the employee seemed annoyed with us. While checking in, someone accidentally opened a door that had a note on it not to open. The front desk employee stopped checking us in and starting yelling profanities at the couple who had already apologized. He left the desk to go inspect the door. The rest of the check in he was visibly frustrated. Customer service probably isn’t the job he should be in.
Stayed 1 night in May 2024
Response from Jarod, General Manager on 11 May 2024
Hi Aaron, Thank you for letting us know about this incident. I am completely appalled. Please accept my apology. I do hope that once you were check in though, you had a nice stay. Thank you -

6/10 Okay

Jen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room was masquerading as updated, but was poorly done. It was warm in the room with no ability to set the thermostat lower. The heated floors in the bathroom were an absolute stand out and the best part.
Stayed 1 night in Apr 2024

10/10 Excellent

Rayshawnda, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Jenna M

Disliked: Staff & service, property conditions & facilities
Front desk clerk Mercedes was very rude and hung up the phone on me after asking general questions about unknown charges made to my credit card.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness
Went well
Stayed 2 nights in Apr 2024

4/10 Poor

Brent

Liked: Cleanliness
Disliked: Property conditions & facilities
Walked in and the lobby was reading 79*. Our room was 78•. Turned what we thought was the air conditioning on, turned out to be just a fan. Luckily it was cool enough outside that opening the windows helped
Stayed 2 nights in Apr 2024

10/10 Excellent

Miranda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very wonderful stay! Staff were very welcoming and helpful. Walking distance from all the fun! Beautiful king studio! Will stay again!
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Travelled with partner
Great location and reasonale price.
Stayed 1 night in Apr 2024

4/10 Poor

Haleigh, Cottonwood

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kelly, South Saint Paul

Stayed 1 night in Apr 2024

2/10 Terrible

Clayton

The description of the property said limited parking. It don’t say, NO PARKING. I couldn’t stay.
Stayed 1 night in Apr 2024
Response from The Chambers Hotel on 19 Apr 2024
Actually our website states "Self Parking For A Fee". I'm guessing you were looking at Expedia's website, not the actual hotels website. I'll let Expedia know that they need to get the correct information on their site.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities
Awesome boutique hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Jack

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Ethan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not sure if it was just us or not, but our room was uncomfortably hot. Did not seem like the AC was working even after turning it on and setting it pretty low. The lowest it ever got in our room was 76 and was as high as 83
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional rooms and exceptional service from the staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ruqayyah

Liked: Cleanliness, staff & service
I enjoyed the staff and their friendliness. I called ahead of time coming from out of state and asked for specifics for my room that were unsure if they could accommodate. Upon my arrival, they had everything I was asking for and more! Thank you guys so much for helping to make my weekend just as relaxing as I hoped!
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
Right by the playhouse and restaurant and nice staff
Stayed 1 night in Apr 2024

10/10 Excellent

Gretchen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel located in the heart of the Minneapolis theatre district and sports complexes. Staff very friendly and accommodating; room was modern and updated- impeccably clean! Only downside is no restaurant in the hotel and having to park in a ramp a little walk from the hotel. Would highly recommend this hotel!
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome boutique hotel with great rooms!
Stayed 2 nights in Mar 2024

10/10 Excellent

jeffrey, Chattanooga

Liked: Cleanliness, property conditions & facilities
Easy, low key room in the city. Perfect for my business trip.
Stayed 1 night in Mar 2024

6/10 Okay

Jacob

Liked: Cleanliness
Disliked: Staff & service, amenities
This hotel was just odd. Not very inviting. I did like my room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carolyn, Cortez

Travelled with family
Liked: Amenities, property conditions & facilities
Well maintained, pleasant staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Heidi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Rooms were super quiet. The bed so comfortable i wanted to take it home. The rain shower a truly wonderful experience. I will definitely stay here again.
Stayed 4 nights in Mar 2024

4/10 Poor

Maria

Stayed 1 night in Mar 2024

8/10 Good

James

Stayed 1 night in Mar 2024

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The artistic flow of the property was great! The room was amazing. And the staff was very kind.
Stayed 2 nights in Mar 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient for our concert at First Ave and the price was reasonable. Parking was offsite and a bit of a hassle
Stayed 1 night in Mar 2024

6/10 Okay

Adam

Liked: Cleanliness
Disliked: Amenities
The hotel is in a good location for activities in downtown Minneapolis. Easy walk to the Target Center and Target Field. Good restaurants also an easy walk. My room was very small and you have to request housekeeping services. Desk staff was very helpful.
Stayed 3 nights in Mar 2024

8/10 Good

Carmen, Redby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Hotel is cleanly and tidy. The room and view were beautiful. Will definitely consider staying here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

6/10 Okay

Rachel

Stayed 1 night in Mar 2024

8/10 Good

Grigori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was very limited compared to what other establishments of the same class offer. Hotel staff at the reception recommended to park at a nearby open parking lot. Do not do it - they always service events and demand event rates. Instead park in one of the parking garages in the neighboring buildings. It is cheaper and safer.
Stayed 2 nights in Mar 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient would not go out alone after dark walking distance to theater and restaurants
Stayed 1 night in Mar 2024

8/10 Good

Bryon

Travelled with partner
Liked: Cleanliness, staff & service
Many light switches didn't do anything, toilet clogged, coffee machine did not work, and the shower fixtures seemed impressive but was impossible to mix hot and cold. The television in the bedroom needed an upgrade about 5 years ago and it was hot in the room no matter what we did with the thermostat.
Stayed 1 night in Mar 2024

10/10 Excellent

Jaden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Very nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Trey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Very friendly, room was clean and well decorated. Will definitely stay here again when visiting the cities.
Stayed 2 nights in Feb 2024
Response from Nic Gaines - General Manager, Chambers Downtown on 26 Feb 2024
Thank you so much for your kind review, we hope to see you again, soon!

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, property conditions & facilities
I requested and got an early check-in...THANK YOU. I do wish you had a parking ramp relationship!
Stayed 1 night in Feb 2024
Response from Nic Gaines - General Manager, Chambers Downtown on 26 Feb 2024
Thank you so much for your kind review! Parking is tough downtown, but we do have temporary pick up and drop off space in front of our entry on 9th Street

10/10 Excellent

Jack

Travelled with partner
Liked: Amenities, property conditions & facilities
Rooms were very nice and felt very clean. Definitely the best bang for your buck in Minneapolis. Staff was also very nice as well, I had late flight and they were happy to accommodate me till later in the day so I wasn’t stuck sitting in the airport. Highly recommend!
Stayed 2 nights in Feb 2024
Response from Nic Gaines - General Manager, Chambers Downtown on 26 Feb 2024
Thank you so much for your kind review! We sincerely hope to see you again, soon!

4/10 Poor

Artrinyse

Liked: Cleanliness, staff & service
Very cold. Electric outage. Portable heaters blew out.
Stayed 2 nights in Feb 2024
Response from Nic Gaines - General Manager, Chambers Downtown on 26 Feb 2024
Dear Guest, My apologies for the inconvenience caused to you by the partial power outage in your room. Next time we kindly ask that you please inform the front desk of ay issues right away, so we can resolve the problem for you as quickly as possible. Additionally, our suites have floor-to-ceiling windows that effect the ambient room temperature when it's extremely cold outside. For this reason, we provide a space heater with tip-over protection, in each room that guests are welcome to utilize should they need.

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Nic Gaines - General Manager, Chambers Downtown on 26 Feb 2024
Thank you so much for your kind review, we hope to see you again, soon!

8/10 Good

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and very comfortable. The temperature in the hall was very hot and made the room overly warm. Everything else was perfect!
Stayed 1 night in Feb 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nic Gaines - General Manager, Chambers Downtown on 26 Feb 2024
Thank you so much for your kind review, we hope to see you again, soon!

8/10 Good

christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very helpful and answered all questions with knowledge and understanding.
Stayed 1 night in Feb 2024
Response from Nic Gaines - General Manager, Chambers Downtown on 26 Feb 2024
Thank you so much for your kind review, we hope to see you again, soon!

10/10 Excellent

chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I give this place an 11/10!!!
I would have to say this is hands down one of the top places I've stayed anywhere in the country. The front desk staff was also very friendly and professional. I would live there if I could! If you have an opportunity to stay here, I highly recommend it!
Stayed 1 night in Jan 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Clean. Bed was not super comfortable. Hallway was noisy. There was a white noise machine available in the bedside table, but I didn't see it until I was about to check out. Restaurant on site was closed. In general, the hotel didn't seem quite as nice as in the pictures.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, would stay here again. Recommended!
I enjoyed my stay at the beautiful Chambers Hotel. I appreciated the modern styling of the room, and it was very comfortable. I'll give 4 stars for cleanliness, and here's why: The room had a very nice glass shower with rainfall shower head in the ceiling, which was awesome, but the white caulking along the base where the frosted glass met the basin/floor section of the shower had pronouced black scum spots all along it. It needed a good bleach scrubbing. Besides this, the room and all other facilities were excellent, and clean. I would definitely stay here again.
Stayed 2 nights in Jan 2024
Response from Nic Gaines - General Manager, Chambers Downtown on 26 Feb 2024
Thank you so much for your kind review, we hope to see you again, soon!