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Reviews of Four Seasons Hotel Minneapolis

5 out of 5
Four Seasons Hotel Minneapolis
245 Hennepin Ave, Minneapolis, MN

Reviews

9.6

Exceptional

Rating 10 - Excellent. 82 out of 96 reviews" "
Rating 8 - Good. 10 out of 96 reviews" "
Rating 6 - Okay. 0 out of 96 reviews" "
Rating 4 - Poor. 2 out of 96 reviews" "
Rating 2 - Terrible. 2 out of 96 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ivy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough great things about the Four Seasons Minneapolis. The friendliest staff anywhere, beautiful rooms, fantastic food at Mara, and we loved the spa and outdoor pool (summer) and chalet and sauna (winter) areas.
Stayed 3 nights in Feb 2024
Response from Liane on 13 May 2024
Dear Ms. OlandThank you so much for your kind words and feedback. We will share this with our team, especially the Mara and Spa team. We cannot wait to have you stay with us again. RegardsLianeRoom Reservations

8/10 Good

Jen

Travelled with partner
Liked: Cleanliness, amenities
I didn’t like the lack of food that was available for morning, lunch and dinner. I get sustainability, but when it comes to using a towel, reusing one for 3 days is disgusting. I was dissatisfied that there was not an actual fridge. The views were beautiful. I stayed on the 13th floor, corner unit. The sunrise was breathtaking. Valet was very accommodating, so was the hotel staff. Room service was not bad at all, however, like I said, there is a lack of food to choose from. I would stay here again, I just wish it wasn’t so pricey. You’re welcome, J
Stayed 1 night in May 2024
Response from Liane on 13 May 2024
Dear Ms. SchmittThank you for your feedback and we are so sorry that our food choices were not up to your expectation. We had your booking for 1 night with us hence please advise regarding your comment on the towels not being changed for 3 days. We will definitely pass on your feedback to our respective departments. We look forward to welcoming you back in the near future for a better experience. RegardsLiane Room Reservations

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, as usual.
Stayed 2 nights in Apr 2024
Response from Liane on 8 Apr 2024
Dear Mr. GugenheimThank you for your kind words and feedback. We are thrilled to hear that you had a memorable stay and we look forward to having you stay with us again in the futureRegardsLianeRoom Reservations

10/10 Excellent

Anna F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Liane on 19 Mar 2024
Dear Ms. Ferreira TorresThank you for your kind feedback. We are glad you had a memorable stay with us RegardsLiane DCunhaRoom Reservations

10/10 Excellent

Kendra

Stayed 3 nights in Feb 2024
Response from Liane on 22 Mar 2024
Dear Ms. HamptonThank you for your kind feedback. We are very happy to hear that you had a memorable stay with us. We look forward to welcoming you back in the near futureRegardsLiane DCunhaRoom Reservations

8/10 Good

jennifer Rose

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Liane on 19 Mar 2024
Dear Ms. Del Castillo Thank you for your kind feedback. Please do let us know how your stay went and if we can do anything to improve our service levels. RegardsLiane DCunhaRoom Reservations

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
I was disappointed at the slow service to get two simple drinks and a bottle of water- over an hour.
Stayed 1 night in Feb 2024
Response from Liane on 19 Mar 2024
Dear Ms. CharaiThank you for your feedback. We are so sorry that you experienced this delay in service, this is definitely not in keeping with the Four Seasons standards. We will ensure your feedback is shared with our management team. We hope to welcome you back in the near future RegardsLiane DCunhaRoom Reservations

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Liane on 19 Mar 2024
Dear Mr. KarazerisThank you for your kind feedback. We are glad you had a memorable stay with us RegardsLiane DCunhaRoom Reservations

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Liane on 19 Mar 2024
Thank you for your kind feedback. We are glad you had a memorable stay with us RegardsLiane DCunhaRoom Reservations

10/10 Excellent

Timothy

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Liane on 19 Mar 2024
Dear Mr. PfeiferThank you for your kind feedback. We are glad you had a memorable stay with us RegardsLiane DCunhaRoom Reservations

8/10 Good

Alizeah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Parking is a mess, my only complaint, other than that very pleased. Accommodated for my birthday and upgraded my room. The view was beautiful. Staff are very friendly and helpful. Very clean. I will definitely be a returning.
Stayed 1 night in Jan 2024
Response from Liane on 19 Mar 2024
Dear Ms. WoodThank you so much for your kind feedback. We are truly sorry that you did not have a good experience with our Parking. We will ensure this is passed on to our Management for improvement. We are glad you enjoyed your room and the view and will also pass on your kind words for our employees.We all look forward to having you stay with us again soon!RegardsLiane DCunhaRoom Reservations

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Luciana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was wonderful time with my Family at Four Seasons Minneapolis, excellent service and hospitality.
Stayed 2 nights in Dec 2023
Response from Liane on 19 Mar 2024
Dear Ms. Assanuma BasanteThank you for your kind feedback. We are glad you had a memorable stay with us RegardsLiane DCunhaRoom Reservations

10/10 Excellent

Reelika

Stayed 1 night in Dec 2023

4/10 Poor

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 2 nights in Dec 2023

10/10 Excellent

Jacob, Maple grove

Stayed 1 night in Dec 2023

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities
loved it
Stayed 1 night in Nov 2023

4/10 Poor

jill, Edina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Poor communication with customer service issue and no response
Stayed 1 night in Nov 2023

10/10 Excellent

Vahagn

Liked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal 4 Seasons in Minneapolis
Everything about this pretty new hotel is excellent. The rooms are immaculate and modern, and the staff is superb. I give everything at this facility a 5/5.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Stayed 1 night in Oct 2023
Response from Liane on 30 Oct 2023
Dear Ms. MunsonThank you for your kind feedback. We are very happy to hear that you have had a good stay with us.We look forward to welcoming you back in the near futureRegardsLianeRoom Reservations

8/10 Good

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Downtown Minneapolis isn’t the safest area and price was a little much for a basic room with no in room amenities. Staff was awesome though.
Stayed 2 nights in Oct 2023
Response from Liane on 27 Oct 2023
Dear Mr. MccellandThank you for your feedback and we are happy to hear your kind comment about out Staff.We are sorry that you were not pleased with the lack of in room amenities and we will pass on your feedback to our ManagementWe hope to welcome you back in the near future for a better experienceRegardsLianeRoom Reservations

10/10 Excellent

Nancy Bissinger

Liked: Cleanliness, staff & service, property conditions & facilities
I was on the 25th floor and the view, especially at sunset, was magnificent. The staff was helpful and friendly.
Stayed 3 nights in Oct 2023
Response from Liane on 18 Oct 2023
Dear Ms. Bissinger Thank you for your message and kind feedback. We are pleased to hear that you had a memorable stay with us. We will also pass on your feedback to our staffWe look forward to welcoming you back in the near futureRegardsLianeRoom Reservations

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in downtown Mpls by far
Stayed 1 night in Oct 2023
Response from Liane on 18 Oct 2023
Dear Mr. Robert Thank you for your message and kind feedback. We are pleased to hear that you had a memorable stay with us. We look forward to welcoming you back in the near futureRegardsLianeRoom Reservations

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Liane on 18 Sept 2023
Dear Mr. BoyerThank you for your kind feedback. We are delighted to hear that you had a memorable stay with us. We look forward to welcoming you back in the near futureRegardsLianeRoom Reservations

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service and friendly staff. Best place to stay in Minneapolis
Stayed 1 night in Sep 2023
Response from Liane on 4 Sept 2023
Dear Mr. ShankThank you for your kind feedback and works. We are so pleased to hear that you had a memorable stay with us.We cannot wait to welcome you back in the near futureRegardsLianeRoom Reservations

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class stay
We were treated warmly, offered champagne, the room was spacious with a spectacular view! It felt like the staff did everything they could to make our stay enjoyable. Very nice to have an indoor and outdoor pool and several dining options in the building. We had a great walk to the stone arch bridge and some of the other close by fun historic sites.
Stayed 1 night in Aug 2023
Response from Liane on 28 Aug 2023
Dear Mr. ShepardThank you so much for your kind words and feedback. We are so pleased to see that you had a memorable stay with us We look forward to welcoming you back in the near futureRegardsLianeRoom Reservations

10/10 Excellent

Terri

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very quiet, large rooms were great. Also, the indoor and outdoor pools were wonderful.
Stayed 1 night in Aug 2023
Response from Liane on 28 Aug 2023
Dear TerriThank you so much for your kind words and feedback. We are so pleased to see that you had a memorable stay with us We look forward to welcoming you back in the near futureRegardsLianeRoom Reservations

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Liane on 28 Aug 2023
Dear Ms. MendezThank you so much for your kind feedback. We are so pleased to see that you had a memorable stay with us We look forward to welcoming you back in the near futureRegardsLianeRoom Reservations

10/10 Excellent

Rickard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Liane on 18 Sept 2023
Dear Mr. SjobergThank you for your kind feedback. We are delighted to hear that you had a memorable stay with us. We look forward to welcoming you back in the near futureRegardsLianeRoom Reservations

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Liane on 21 Aug 2023
Dear Mr. JenkinsThank you for your kind feedback. We are very pleased that you had a memorable stay with us and we look forward to welcoming you back in the near futureRegardsLianeRoom Reservations

10/10 Excellent

Lisa

Stayed 1 night in Aug 2023
Response from Liane on 18 Sept 2023
Dear Ms. HainesThank you so much for your kind feedback. We are pleased to hear that you had a memorable stay with usWe look forward to welcoming you back in the near futureRegardsLianeRoom Reservations

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Liane on 15 Aug 2023
Dear Mr. PaverThank you for kind feedback. We are very pleased to see that you had a memorable stay with usWe look forward to welcoming you back in the near futureRegardsLiane

10/10 Excellent

Carmen

Stayed 1 night in Aug 2023
Response from Liane on 29 Aug 2023
Dear Ms. HallThank you for your kind feedback. We are pleased to see that you had a memorable stay with usWe hope to welcome you back in the near futureRegardsLianeRoom Reservations

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay and very clean room! Had an amazing view of the city and the staff was incredibly friendly. I would absolutely stay here again and recommend any visiting to stay at the four seasons. I will be returning here again! Thank you for seasons for your hospitality.
Stayed 1 night in Aug 2023
Response from Liane on 8 Aug 2023
Dear Mr. Oakes Thank you for your message and feedback. We appreciate the time taken for this and are happy that you had a memorable stay with us. We will definitely pass on your kind words over to our teamLooking forward to welcoming you back soonRegardsLianeRoom Reservations

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest Hotel I've Ever Stayed In
It was a business trip in downtown MPLS, and the staff at the Four Seasons couldn't have been more accommodating. The room was awesome!
Stayed 1 night in Aug 2023
Response from Liane on 7 Aug 2023
Dear Ms. SchiefelbeinThank you for your kind feedback and words. We are delighted to hear that you had a memorable stay with us We look forward to welcoming you back in the near futureRegardsLiane Room Reservations

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
By far the nicest hotel we’ve ever stayed in.
Stayed 3 nights in Jul 2023
Response from Liane on 7 Aug 2023
Dear Mr. Neessen Thank you for your kind feedback. We are delighted to hear that you had a memorable stay with us We look forward to welcoming you back in the near futureRegardsLiane Room Reservations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Excellent. Service in restaurant was slow.
Stayed 4 nights in Jul 2023
Response from Liane on 1 Aug 2023
Thank you for your kind feedback. We are pleased to see that you had a memorable stay with usWe will pass on your feedback to our Restaurant management RegardsLianeRoom Reservations

10/10 Excellent

Ukee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top tier hotel experience
Me and my wife chose this spot as a mini staycation to celebrate our anniversary and it did not disappoint. It started off with a glass of bubbly at check-in to having an unanticipated celebratory bottle awaiting us in our room. The room was comfortable and clean, just as the hotel amenities. The rooftop pool and bar was everything that we needed to give us an illusion of a vacation while being local. In all, it was a great experience, worth evening dollar spent, and would recommend this establishment to anyone.
Stayed 1 night in Jul 2023
Response from Liane on 31 Jul 2023
Dear Mr. DozierThank you so much for your kind works and feedback. We are delighted to hear that Mrs. Dozier and you had a memorable anniversary getawayWe will pass on your feedback to our team as wellWe hope to welcome you back for more staycations in the future. RegardsLianeRoom Reservations

10/10 Excellent

Veniamin

Stayed 1 night in Jul 2023
Response from Liane on 21 Aug 2023
Dear Mr. BocharnikovThank you for your kind feedback. We are very pleased that you had a memorable stay with us and we look forward to welcoming you back in the near futureRegardsLianeRoom Reservations

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 star
Stayed 4 nights in Jul 2023
Response from Liane on 27 Jul 2023
Dear Mr. WigginsThank you for your kind feedback. We are pleased to have you stay with us and please do share anything that can help us improve our service levels. We look forward to welcoming you back in the near futureRegardsLiane Room Reservations

8/10 Good

Caroline

Travelled with family
Liked: Amenities, property conditions & facilities
It had a confusing. Entrance
Stayed 2 nights in Jul 2023
Response from Liane on 24 Jul 2023
Thank you for your kind feedback Ms. MoonWe are happy to hear that you had a memorable stay with us We look forward to welcoming you back in the near futureRegardsLiane Room Reservations

10/10 Excellent

Brock

Stayed 2 nights in Jul 2023
Response from Liane on 7 Aug 2023
Dear Mr. HeathThank you for your kind feedback. We are delighted to hear that you had a memorable stay with us We look forward to welcoming you back in the near futureRegardsLiane Room Reservations

10/10 Excellent

Margaret, Rancho palos verdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Liane on 18 Jul 2023
Thank you for your kind feedback. We are pleased to see that you had a memorable stay with us. We look forward to welcoming you back in the near futureRegardsLiane

10/10 Excellent

Joshua

Stayed 3 nights in Jul 2023
Response from Liane on 31 Jul 2023
Dear Mr. GlassThank you for your kind feedback, we are so happy to see that you had a memorable stay with usWe look forward to welcoming you back in the near futureRegardsLianeRoom Reservations

10/10 Excellent

Brandi, Dublin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
So far everything about this stay has been impeccable. The staff is lovely, the hotel is very clean, the room comfortable, and the outdoor pool with full service the highlight of the stay.
Stayed 1 night in Jul 2023
Response from Liane on 6 Jul 2023
Dear Ms. BrandiThank you for your kind words and feedback. We will definitely pass this on to our operations team. We look forward to welcoming you back in the near futureRegardsLiane Room Reservations

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the desk went above and beyond. We were taking care of our grandson and they accommodated our needs with a crib and room. Can’t say enough about the quality of the experience.
Stayed 2 nights in Jun 2023
Response from Liane on 3 Jul 2023
Thank you so much for your kind feedback and words. We are very happy that you had a memorable stay with us and we cannot wait to have you return to usRegardsLiane

10/10 Excellent

Thomas

Stayed 1 night in Jun 2023
Response from Liane on 24 Jul 2023
Thank you for your kind feedback Mr. BoschwitzWe are happy to hear that you had a memorable stay with us We look forward to welcoming you back in the near futureRegardsLiane Room Reservations