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"Room is old, but it was very clean. Staff are very friendly and helpful. Buffet breakfast was very nice with great choice and healthy, but little difficult to place food because it is crowded on the counter. (Cannot put down plate to pick the food). Love the BGM in during the breakfast and room."

"You can ask for larger pajamas at the front desk"

"Clean, big, comfortable room. Hotel is just next to shopping Center. Parking is nearby too "

"Staff were excellent in every aspect. Very helpful and courteous. Breakfast was good, restaurant was very packed w guests on the weekend."

"Great stay. With daily cleaning and changing of towels. Great free lounge facilities and lovely view of the castle Would definitely return"

"Extremely kind staff and fantastic amenities "

"Room was clean and tidy, many restaurant options was nice. Check in was easy and the staff was nice and very accommodating. "

"Lovely hotel with onsen. "

"Exceptional service and beautiful scenery. Our family of four loved the well-appointed rooms and the relaxing onsen. It’s a perfect spot to experience the quiet beauty of the Japanese countryside. We left feeling completely refreshed!"