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Reviews of Barrier Reef Motel

3 out of 5
Barrier Reef Motel
Bruce Highway, Mighell, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 76 reviews" "
Rating 8 - Good. 41 out of 76 reviews" "
Rating 6 - Okay. 9 out of 76 reviews" "
Rating 4 - Poor. 0 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Good…
Stayed 1 night in Oct 2022

6/10 Okay

Robert

Liked: Cleanliness
Stayed 2 nights in Jul 2022

10/10 Excellent

Max

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, nice and quiet.
Central and quiet location. Easy parking and great on site meals as well. Breakfast and dinner were fantastic.
Stayed 2 nights in Dec 2021
Response from BRMJoanne on 1 Jan 2022
Thank you Max. We appreciate all your positive review. Hopefully we will see again on your travels.

8/10 Good

Ian de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean amenities, friendly helpful staff
Stayed 1 night in Nov 2021
Response from BRMJoanne on 1 Jan 2022
Thank you Ian, our staff do a fantastic job. Joanne (Owner/Manager)

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Manager on 17 May 2021
Thank you Richard for your review. We appreciate all feedback and hope to see you in Innisfail again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the easy access to the facilities in town, most of all the staff was excellent and I would recommend staying next holidays
Stayed 3 nights in Dec 2020
Response from Joanne on 30 Dec 2020
Thank you for choosing to stay with us and we are glad that you enjoyed your stay. We look forward to your next visit to Innisfail. Joanne (Manager)

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
work trip
Great meals and friendly staff, clean rooms.
Stayed 2 nights in Sep 2020
Response from Joanne on 3 Oct 2020
Thank you Anthony, we appreciate all reviews. We aim to keep our guests comfortable, happy and well fed. Joanne (Owner/Manager)

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
...,
Stayed 1 night in Aug 2020
Response from Joanne (Owner/Manager) on 13 Sept 2020
Thank you Chris for your review. Hopefully you get to stay with us again.

2/10 Terrible

Jo, Townsville

Disliked: Property conditions & facilities
Over priced, noisy, couldn’t park in front of room. Won’t stay there again . I spent 2 nights in cairns in a 1 bed apartment with washing machine, full kitchen cost me less .
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No drama and staff great. Rooms clean and well stocked. Happy to recommend.
Stayed 1 night in Jan 2020
Response from Manager on 9 Jan 2020
So pleased you had a great stay and enjoyed your time with us. We look forward to seeing you again next trip

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rest on a big road working trip
Just an overnight stay but I found it to be very comfortable and the service was really good. The room was clean and the bed was very comfy. I was working long hours and it was the perfect place to rest as it was very quiet.
Stayed 1 night in Jul 2019
Response from Manager on 15 Jul 2019
Thanks Robyn for your great review. So pleased you enjoyed staying with us and we look forward to welcoming you back with us again on your next trip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Manager on 15 Jul 2019
Thank you so much for your fabulous rating. So pleased you enjoyed your stay.

6/10 Okay

Robert

Liked: Cleanliness
Stayed 1 night in Mar 2019

8/10 Good

Chris, Cambridge UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third visit over the last six years, pleasant staff/ owners still working to a high standard
Stayed 1 night in Mar 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Joanne on 23 Feb 2019
Thank you Jason for staying with us and and we are glad you had a enjoyable and welcoming stay. We look forward to the next time you are in Innisfail.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Nice & cozy, very pleasant little place to stay, staff very friendly
Stayed 1 night in Feb 2019
Response from Joanne on 23 Feb 2019
Thank you Anonymous for your wonderful review. It is always nice to know that the staff are treating our guests well

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Motel in Innisfail
Was welcomed and helped with anything needed. Will stay here again.
Stayed 1 night in Nov 2018
Response from Joanne on 20 Jan 2019
Hi Jennifer, It was a pleasure having you stay with us and we look forward to you staying with us in the future. Joanne

10/10 Excellent

Jennifer

Could have been longer - I wish!
Staying at the Barrier Reef Motel while visiting Innisfail for a sporting event was a great decision. Check-in staff were welcoming and courteous, the room was very quiet, comfortable, spacious and clean. Dined in - and was very impressed with the meal, the service and the friendly casual atmosphere. Wished I didn’t need to check out at 6am! Would have thoroughly enjoyed a few more hours and a swim.
Stayed 1 night in Aug 2018
Response from Joanne on 29 Aug 2018
Thank you Jennifer for taking the time to give us a review. We are glad that you enjoyed your stay with us. It is important to be well rested and looked after at the end of a big day. Sorry you didn't get to have a sleep in and enjoy our wonderful pool, even though a little chilly at the moment). Look forward to maybe a return visit to Innisfail one day. Joanne and Glenn :)

10/10 Excellent

Netty, Geelong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in Innisfail on business and this made a fantastic base for me. The food at the restaurant is top quality, the rooms were clean, the breakfasts are amazing.
Stayed 3 nights in Aug 2018
Response from Joanne on 14 Aug 2018
Thank you Netty. We are glad that you were comfortable and well fed. We look forward to a return visit one day. Joanne Owner/Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent restaurant and accommodation, couldn't fault anything
Stayed 2 nights in Oct 2017
Response from Joanne on 20 Jan 2019
Thank you anonymous for your very positive comments. Hopefuly we will see you again soon. Joanne

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walk to the center of town. Great breakfast at Coffe Shop. Thay serve a very good steak.
Stayed 2 nights in Jul 2017
Response from Diane (Relief Manager) on 4 Aug 2017
Thank you for taking the time to review the Barrier Reef Motel. We are glad you enjoyed your stay.

6/10 Okay

Scott

Liked: Cleanliness
Convenient & clean
Overnight on business trip - convenient to town, facilities appropriate for regional town All in all pretty good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly accomodating staff who catered for our very late check-in without any fuss.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient as it was a break in the journey
a good nights sleep after a busy day

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient well appointed motel
good clean motel in a convenient location

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vin, Melbourne

Liked: Cleanliness, staff & service
Pleasant staff, very helpful and great breakfasts.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay comfy beds
The restaurant food is superb . Hotel staff very accomodating

6/10 Okay

Yolanda, Cairns

Disliked: Staff & service, property conditions & facilities, room comfort
The best of a bad bunch
Restaurant is a good option for breakfast, evening dining was dreadful. While renovated and offering all facilities the overnight traveller might require, the rooms are like a dark small prison cell. Unfortunately, they seem to be the best around town and charge like it too. Their free wifi turned out to be restricted to 4 hours.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rob, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Consistent
The Hotel is always busy so that tells you all you really need to know really - lots of returning customer suggests that it is a nice motel and I have stayed here a number of times now myself. The Pub is a great place for a catch-up and the food is not bad.

8/10 Good

Dennis , Utah

Liked: Cleanliness, staff & service
Friendly staff and a nice motel, nothing fancy.
Stayed there a couple of nights. Rooms were good. Laundry facilities were nice but pricy.

8/10 Good

Gary, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First choice
After experiencing the other motels in town you will come back to the Barrier reef & wonder why you looked at any others!

8/10 Good

Neville, Australia - QLD - Cairns

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Expensive for location ; Service: Professional, Courteous; Cleanliness: Delightful;

10/10 Excellent

Neil, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service
Very friendly front office

8/10 Good

Stephanie, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service
Facilities: Basic, Typical, Modest; Value: Reasonable; Service: Professional, Courteous; Cleanliness: Pleasant, Faultless;

10/10 Excellent

Brett, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Great deal; Service: Outstanding; Cleanliness: Spotless;

8/10 Good

Julianne, Australia - NSW - Coffs Harbour

Liked: Cleanliness, staff & service
Facilities: Typical; Value: Moderate; Service: Courteous; Cleanliness: Pleasant;

8/10 Good

Jenni, New Zealand - Waikato

Liked: Cleanliness, staff & service
Our group had dinner and breakfast and the food was good value and delightful. I would recommend highly

10/10 Excellent

Sel, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Stephen, Australia - QLD - Townsville

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Moderate; Service: Courteous; Cleanliness: Pleasant;

8/10 Good

Debra

Liked: Staff & service
Disliked: Property conditions & facilities
Facilities: Tired, Old; Value: Moderate; Service: Respectful, Friendly;

8/10 Good

Paul, Australia - QLD - Townsville

Liked: Staff & service

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Paul, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service