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Reviews of Super 8 by Wyndham Midland

2 out of 5
Super 8 by Wyndham Midland
3828 West Wall St, Midland, TX

Reviews

6.6
Rating 10 - Excellent. 47 out of 241 reviews" "
Rating 8 - Good. 82 out of 241 reviews" "
Rating 6 - Okay. 40 out of 241 reviews" "
Rating 4 - Poor. 37 out of 241 reviews" "
Rating 2 - Terrible. 35 out of 241 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lisa, the manager,so personable, Checked on us after we settled in.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk very helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Jonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff quite cozy motel
Stayed 1 night in Dec 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Good

10/10 Excellent

Briana

Liked: Staff & service, amenities
The shower needed to be cleaned it was soap scum all in the shower and hair from the previous guest
Stayed 2 nights in Nov 2023

4/10 Poor

Juan

Business traveller
Disliked: Staff & service
Average. Broken window, bathroom not totally clean. Food smeels. The price was good and I could rest one night after the noise stopped.
Stayed 1 night in Sep 2023

4/10 Poor

Geoff

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was dirty. I had to clean it before I could use it. The vending machines are a joke. They stock them themselves and don’t put anything good in them and are over priced. The breakfast, where to begin, yogurt, 1 type of cereal, toast, bananas and lago waffles. The one positive thing it was quite
Stayed 2 nights in Sep 2023

4/10 Poor

Jeff

Disliked: Cleanliness, property conditions & facilities, room comfort
Air conditioner would not keep the room cool even on the coldest setting. The shower valve to regulate the temperature did not work at all. There were massive amounts of hair on the wall in the shower.
Stayed 1 night in Aug 2023

6/10 Okay

Claudia, Holyoke

Business traveller, Travelled with partner
Disliked: Staff & service
The guy up front said that there was not cards key for me to check in and I said “and” he was like he want me to cancel and he said well I “have” to look for one for you, OMG And the housekeeping staff was bothering so early
Stayed 1 night in Aug 2023

2/10 Terrible

Tanya

Stayed 1 night in Jul 2023

10/10 Excellent

Abraham

Stayed 1 night in Jun 2023

2/10 Terrible

Lisa

Stayed 1 night in Jun 2023

10/10 Excellent

Lillie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in May 2023

2/10 Terrible

James

Stayed 1 night in May 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Danny

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
To began took 30 minutes to check in loud w drunks screaming and yelling in rooms there is no breakfast last time i stay
Stayed 1 night in Mar 2023

4/10 Poor

Laurie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff was friendlt & helpful, property is horrible
Stayed 1 night in Feb 2023

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Lisa Herig, Assistant Manager on 21 Oct 2022
Thank you for leaving a review! We appreciate your business here at the Super 8!! We hope you will stay with us again. Please let us know what we can do to make your stay a 10 next time!!!

2/10 Terrible

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NEVER AGAIN!
When we arrived the room was unbearably hot and the cigarette smoke from surrounding rooms was very congestive. It took several days to recover. Plus the room was not at all clean. There was food on the wall and door handle to the bathroom. Shower was so dirty I could not even go in with shower shoes. I will never choose this hotel again. The service at the front desk was friendly and helpful.
Stayed 1 night in Aug 2022
Response from Hotel Management on 21 Oct 2022
I am very sorry you didn't enjoy your stay. Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2022
Response from Lisa Herig, Assistant Manager on 7 Sept 2022
Thank you for leaving a review! We appreciate your business! Please let us know what we could do to improve our property for the next time you stay with us!!!

2/10 Terrible

Jazz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

6/10 Okay

LaDonna

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jun 2022
Response from Hotel Management on 21 Oct 2022
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

8/10 Good

LARRY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in room tv didn't work staff checked on it couldn't get it to work so happily transferred me to another room
Stayed 1 night in Mar 2022
Response from Hotel Management on 21 Oct 2022
Thank you for your review, we are so glad you chose to stay with us. Please let us know what we can do in the future to make your stay more enjoyable!!!

10/10 Excellent

Joy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
It was very clean and very close to the hospital where we had to go to I will stay there if I have to again
Stayed 1 night in Nov 2021
Response from Hotel Management on 21 Oct 2022
Thank you for your review!!! We are so glad you chose to stay with us!!!

4/10 Poor

Humberto

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep Away this hotel is DISGUSTING
This is one of the dirtiest-stinkiest hotels I have ever stayed in. Sadly we checked in about midnight and was too late to hop into another place. Please for your health avoid this hotel… and if you think they serve breakfast as is advertised well it’s just coffee what they mean. Awful
Stayed 1 night in Sep 2021
Response from Hotel Management on 21 Oct 2022
I am very sorry that you didn't enjoy your stay, we now have breakfast again and have put in place a checklist for housekeepers to follow.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price
Stayed 1 night in Aug 2021
Response from Management on 19 Aug 2021
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Hotel Management on 21 Oct 2022
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Management on 19 Aug 2021
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

8/10 Good

E J

Liked: Cleanliness
Stayed 1 night in Jul 2021
Response from Management on 19 Jul 2021
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

10/10 Excellent

Alan

Stayed 1 night in Jun 2021
Response from Management on 19 Jun 2021
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jun 2021
Response from Management on 28 Jun 2021
We apologize, we are constantly striving to make improvements to meet the needs of our customers. We hope your next stay is more enjoyable.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Management on 19 Jun 2021
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Do not prepay at this hotel through the Expedia app. Staff behind the counter was CLUELESS! The young girl behind the counter had no idea what she was doing. Rooms were clean enough and the place was quiet. They DO NOT offer coffee much less breakfast in the morning as advertised. I will not be back.
Stayed 1 night in May 2021
Response from Management on 31 May 2021
We apologize, we are constantly striving to make improvements to meet the needs of our customers. We hope your next stay is more enjoyable.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good price but property needs some maintenance.
Stayed 3 nights in May 2021
Response from Management on 23 May 2021
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
False advertising on the free breakfast. No place to hang clothes. The shower had black stuff where the door had been removed. Presumably this was caulk but unsightly. Bed was comfortable. AC worked well. Shower pressure just adequate.
Stayed 1 night in Apr 2021
Response from management on 17 Apr 2021
We apologize, we are constantly striving to make improvements to meet the needs of our customers. We hope your next stay is more enjoyable.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice an clean an smelt good...we will stay again soon...
Stayed 1 night in Apr 2021
Response from Management on 17 Apr 2021
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was alright, I got a non-smoking room but in the 2nd floor most of the beginning of the hall smelled like cigarettes.
Stayed 1 night in Mar 2021
Response from Office on 6 Apr 2021
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Nothing was bad The shower was nice and large room
Stayed 5 nights in Oct 2019
Response from Management on 30 Mar 2021
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

4/10 Poor

Dana

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not the cleanest place
Bathroom had brown splots on the wall next to toilet. It just didn’t not feel clean
Stayed 2 nights in Mar 2021
Response from Management on 21 Mar 2021
We apologize, we are constantly striving to make improvements to meet the needs of our customers. We hope your next stay is more enjoyable.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021
Response from Management on 11 Mar 2021
We apologize, we are constantly striving to make improvements to meet the needs of our customers. We hope your next stay is more enjoyable.

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Management on 22 Jan 2021
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the dirtiest Super 8 we’ve ever stayed in, and one of the dirtiest hotels overall. Dirty bedspreads, shower grimy and needing a scrub, carpet dingy. Broken glass front door in hotel.
Stayed 1 night in Dec 2020
Response from Management on 4 Jan 2021
We apologize, we are constantly striving to make improvements to meet the needs of our customers. We hope your next stay is more enjoyable.

4/10 Poor

Reginald

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Nose bleed
Asked for a king no smoking and was put in a double that smelled like cigarettes which gave me a nose bleed
Stayed 1 night in Nov 2020
Response from Management on 3 Nov 2020
Good afternoon ma'am, I'm so sorry that you had to go through that. Please do verify your reservation before you check-in as you booked for a smoking double bed.

4/10 Poor

Kelly

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2020
Response from Management on 12 Oct 2020
We apologize, we are constantly striving to make improvements to meet the needs of our customers. We hope your next stay is more enjoyable.

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Management on 29 Sept 2020
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Management on 3 Aug 2020
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

8/10 Good

Moses

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Overall nice place they should leave ac units on tho it was very hot for the first few hours in the roomq
Stayed 1 night in Jul 2020
Response from Management on 27 Jul 2020
We apologize, we are constantly striving to make improvements to meet the needs of our customers. We hope your next stay is more enjoyable.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020
Response from Management on 10 Jul 2020
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2020
Response from Management on 3 Jul 2020
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.

8/10 Good

Jeremy

Liked: Cleanliness, property conditions & facilities, room comfort
Begging was rough because it was at a discounted rate at $9.35... so I played alone with him
Stayed 1 night in Jun 2020
Response from Management on 25 Jun 2020
Our property is constantly striving to improve and meet the needs of our customers, hopefully your next stay is more enjoyable.