Hotel dengan Pengangkutan Ulang-alik Lapangan Terbang Percuma di Miami Beach

"We spent five days at Tru by Hilton in Miami, and our experience was excellent. Everything was consistently clean throughout our stay—from the bathrooms to all the common areas. The breakfast was the standard hotel selection, but everything was fresh and well maintained every morning. I want to give special recognition to Debbie at the front desk. Her customer service was outstanding from the moment we arrived until we checked out. Even when the lobby was packed with guests asking countless...

"The bad experience started with the shuttle service provided from the airport. Apparently you have to contact the hotel to request a shuttle after you collect your bags in the airport which is impossible if you are an international traveller, given that they do not reply to messages or texts. When we finally reached the hotel at 9:00pm, the kitchen was closed. Amenities in the room were the absolute minimum; even drinking water bottles were not provided. Staff were rude and unhelpful. One of...

"Fantastic service and very good stay."

"Amazing stay, location to everything was the best part"

"Good"

"Staff was welcoming and hotel room was clean. Definitely will book again:"

"Didn’t like you had to pay for parking"

"The young man at the front desk was sitting behind the plant to not be seen playing on his cell. He appeared to be bothered that I was coming to check in. He never greeted me and mumbled so low that I thought he was talking to himself and he looked at me as if waiting for a response and I was annoyed and looked at him puzzled and he finally spoke up enough to ask for my name. Handed me my room cards and not once told me where the elevator was and about the hotels amenities."