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W Mexico City

5.0 star property
Luxury Mexico City hotel in Polanco with 2 restaurants

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

W Mexico City

Photo gallery for W Mexico City

TV
Restaurant
Exterior
Premium bedding, pillow-top beds, minibar, in-room safe
TV

Overview of W Mexico City

Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
The price is RM 944
Price available on 01/06/2024

Explore the area

Map
Campos Eliseos 252, Chapultepec, Mexico City, 11560
  • Popular LocationAuditorio Nacional4 min walk
  • Popular LocationParque Zoologico de Chapultepec8 min walk
  • Popular LocationCentro Citibanamex Convention Center6 min drive
  • AirportMexico City (MEX-Mexico City Intl.)30 min drive
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Room options

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Designer toiletries
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Designer toiletries
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Designer toiletries
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Designer toiletries
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, City View (Corner)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, City View (Corner)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
Bathrobes
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View (Corner)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, City View (Corner)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
Bathrobes
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Designer toiletries
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Designer toiletries
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
Designer toiletries
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Designer toiletries
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Walk to Auditorio Nacional

Exterior

InterContinental Presidente Mexico City, an IHG Hotel

Polanco
Spa
Pet-friendly
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (1098)
The price is RM1,270
RM1,517 total
includes taxes & fees
10 May - 11 May
InterContinental Presidente Mexico City, an IHG Hotel

About the area

Mexico City

W Mexico City is located in Polanco, a neighborhood in Mexico City, and is in a shopping district and near a metro station. Paseo de la Reforma and Antara Polanco are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena.
Visit our Mexico City travel guideOpens in a new window

What's nearby

  • Auditorio Nacional - 4 min walk
  • Chapultepec Park - 6 min walk
  • Parque Zoologico de Chapultepec - 8 min walk
  • National Museum of Anthropology - 19 min walk
  • Centro Citibanamex Convention Center - 6 min drive

Getting around

  • Mexico City Buenavista Station - 8 min drive
  • Auditorio Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • Starbucks - 1 min walk
  • La No. 20 - 1 min walk
  • Bocca Piano & Cantabar - 3 min walk
  • El Bajio - 2 min walk
  • JW Marriott Executive Lounge - 2 min walk

About this property

W Mexico City

Luxury hotel near Paseo de la Reforma
Close to Auditorio Nacional and Parque Zoologico de Chapultepec, W Mexico City provides a terrace, dry cleaning/laundry services, and a bar. Indulge in a facial, a body treatment, and a body scrub at the onsite spa. Be sure to enjoy Mexican cuisine and more at the two on-site restaurants. In addition to a health club and a business center, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge) and concierge services
  • A 24-hour front desk, luggage storage and wedding services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 237 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with designer toiletries and hairdryers
  • TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 90 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: MXN 520 for adults and MXN 260 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Living Room Bar

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 25 floors
  • Ballroom
  • Building
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 520 for adults and MXN 260 for children
  • Valet parking fee: MXN 90 per night
  • Pet fee: MXN 550 per pet, per stay plus MXN 1350 one-time cleaning fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mexico City W
W Hotel Mexico City
W Mexico City
w Hotels Mexico City
w Mexico City Hotel Mexico City
Hotel W Mexico City
W Mexico City Hotel
W Mexico City Mexico City
W Mexico City Hotel Mexico City

W Mexico City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1001 reviews" "
Rating 8 - Good. 209 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jimmy

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

2/10 Terrible

Kartik

Disliked: Staff & service
Extremely horrible management staff at the front desk.
Stayed 5 nights in Apr 2024

8/10 Good

Santana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel needs a renovations, small ones. It is an old building and you can feel it, I doesn’t feel modern I don’t really like the feeling I am in an old building
Stayed 3 nights in Apr 2024

10/10 Excellent

Megha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Over it was an okay experience at the W. It’s more of a name and the rooms weren’t up to par. Overall 4/5
Stayed 5 nights in Mar 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood, amazing hotel, nice rooms, great staff. Truly a10 out of 10.
Stayed 3 nights in Mar 2024

10/10 Excellent

Charis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Showed up at 10 and ours rooms were ready to go! Easy check in. Helpful staff. Great room and amenities.
Stayed 1 night in Mar 2024

4/10 Poor

Alexandra

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
The property has excellent night life, a great Terraza, fitness facilities including Spa, Steamroom, and large hot tub. No Pool though.
Stayed 4 nights in Mar 2024