Located near Paseo de la Reforma, ULIV Polanco offers a blend of comfort and convenience. With a rooftop terrace, indoor pool, gym, business center in-room WiFi and helpful staff guests will feel right at home.
Located in Polanco, a neighbourhood in Mexico City, ULIV Polanco is in the entertainment district and near the airport. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. Visit our Mexico City travel guide
362 Edgar Allan Poe Polanco III Sección, Mexico City, CDMX, 11540
What's nearby
Antara Polanco
2 min walk - 0.2 km
Avenida Presidente Masaryk
7 min walk - 0.6 km
Soumaya Museum
8 min walk - 0.8 km
Hospital Español
3 min walk - 0.3 km
Plaza Polanco
15 min walk - 1.3 km
Getting around
Mexico City Fortuna Station
8 min drive
Polanco Station
16 min walk
Benito Juarez International Airport (MEX)
28 min drive
Restaurants
Tim Hortons
2 min walk
Fisher’s Miyana
1 min walk
Hooters
2 min walk
Shake Shack
2 min walk
Xeul
2 min walk
About this property
ULIV Polanco
Along with an indoor pool, this aparthotel has a fitness centre and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a business centre and gas grills are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as 2 bathrooms and a washer/dryer, while a Smart TV with digital channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
ULIV Polanco offers 21 accommodations with washers/dryers and complimentary bottles of water. This individually decorated and furnished accommodation includes dining tables. Beds feature down duvets. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and hairdryers.
This Mexico City aparthotel provides complimentary wireless Internet access. 42-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.
Recreational amenities at the aparthotel include an indoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Lift (89 centimetre wide door)
Smooth flooring in room
Well-lit path to entrance
Designated smoking areas (fines apply)
Services and conveniences
Blackout drapes
Free bottled water
Guidebooks
Iron/ironing board
Limited-hour front desk
Weekly housekeeping
Location highlights
In a shopping district
In an entertainment district
Near a hospital
Near a metro station
Near an outlet shopping centre
Near the airport
Things to do
Billiards/pool table
Gym
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
18 floors
21 units
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 9:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets are allowed for an extra charge of MXN 800 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Optional extras
Pet fee: MXN 800 per pet (varies based on length of stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number MIK191216BX2
We should mention
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Uliv Polanco Aparthotel
Uliv Apartments Polanco
Uliv Polanco Mexico City
New lovely apt in Polanco gym pool
Uliv Polanco Aparthotel Mexico City
Frequently asked questions
Does ULIV Polanco have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.
How much does it cost to stay at ULIV Polanco?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at ULIV Polanco on 14 Mar 2026 start from RM657, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is ULIV Polanco pet-friendly?
Yes, this property allows cats and dogs (limit 2 total). There's a fee of MXN 800 per pet, per stay. Service animals are exempt from fees.
How much is parking at ULIV Polanco?
Self-parking is free at this property.
What time is check-in at ULIV Polanco?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at ULIV Polanco?
Checkout is at 11:00 AM.
Where is ULIV Polanco located?
Located in Polanco, this aparthotel is within a 10-minute walk of Antara Polanco and Avenida Presidente Masaryk. Paseo de la Reforma and Chapultepec Park are also within 1 mile (2 km). Polanco Station is 16 minutes by foot and San Joaquin Station is 19 minutes.
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Reviews
ULIV Polanco Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Amenities
10
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 77 out of 126 reviews
10 - Excellent
77
Rating 8 - Good. 27 out of 126 reviews
8 - Good
27
Rating 6 - Okay. 9 out of 126 reviews
6 - Okay
9
Rating 4 - Poor. 4 out of 126 reviews
4 - Poor
4
Rating 2 - Terrible. 9 out of 126 reviews
2 - Terrible
9
Reviews
8/10 Good
fernando
31 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good location but poor entry to the building for large luggage
fernando
Stayed 4 nights in Dec 2025
10/10 Excellent
Galia
18 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean aparrnent.
Very polite and helpful staff, especially Teresa
Galia
Stayed 2 nights in Nov 2025
10/10 Excellent
Olga
31 Dec 2025
Liked: Cleanliness, amenities, communication
We had a wonderful stay at this ULIV. The staff was incredibly friendly and welcoming, and they truly made us feel taken care of from the moment we arrived. Everyone was always willing to help with anything we needed, and the service was outstanding throughout our stay.
The location is unbeatable — perfect for getting around and enjoying everything the area has to offer. Everything about our experience was excellent, and we honestly couldn’t have asked for more. We would absolutely stay here again and highly recommend this ULIV.
The property manager Christopher was really great to work with. He spoke English and was very responsive to all our questions and needs. The location was very walkable many shops and restaurants.
jenny
Stayed 7 nights in Jun 2025
10/10 Excellent
Marc
2 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very conveniently located, great views of the city from the balcony on the 14th floor
Marc
Stayed 11 nights in Dec 2024
10/10 Excellent
Gigi
8 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is beautiful with great views. Amenities offered are a gym and swimming pool. Lots of dining options nearby.
Gigi
Stayed 4 nights in Feb 2025
10/10 Excellent
Bridgette
15 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I would stay here again. It was spacious, clean, and comfortable. There is a large shopping mall and many restaurants nearby.
Bridgette
Stayed 4 nights in Oct 2024
10/10 Excellent
Edgar Uziel
29 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
Great location and nice apartment. Would definitely come back
Edgar Uziel
Stayed 1 night in Nov 2024
10/10 Excellent
JUNFENG
3 Oct 2023
Liked: Cleanliness, room comfort, communication
Wonderful place to stay with,great services
It’s a great location, close to supermarket. Very good service!!! Would like to stay again!
Thanks for the helpful management team.
JUNFENG
Stayed 5 nights in Sep 2023
10/10 Excellent
Betsy
25 Nov 2023
Liked: Cleanliness, property conditions & facilities, communication
Christopher could not have been more helpful. He was a pleasure to deal with. The property is in a great location.
Betsy
Stayed 1 night in Nov 2023
10/10 Excellent
Richard
7 Feb 2024
Liked: Cleanliness, property conditions & facilities, communication
The place was very clean, the location is perfect, it’s completely secure and safe. It’s the first time we go to Mexico City and Kristopher was in charge that the place was excellent and we without a doubt will come back. Normally there’s a bit of traffic noises but it didn’t bother us at all and in any major city this sound is normal. I think it has one of the best views of the buildings ⭐️⭐️⭐️⭐️⭐️
Richard
Stayed 6 nights in Feb 2024
10/10 Excellent
Verified traveller
12 Apr 2024
Liked: Cleanliness, room comfort, communication
Very enjoyable
In town for business, 2 women. The area, while a bit busy on one street, it is nicely located close to stores, groceries, restaurants and pharmacy. We felt safe all around.
The property manager was super friendly and helpful. Trustworthy.
I usually stay at traditional hotels, but ULIV was a nice surprise. The gym was well equipped, the pool looked really nice (although I didnt use it). The terrace was really nice and worth a visit to enjoy the view and breeze.
The location is superb, 15 min walking distance to everything you need or want. The amenities are as you’d expect of such building however if feels as if you were always bothering the staff (who are part of the building not the company hosting you). The apartment has good taste but is veryvery small, some doors don’t even open entirely. The lack of interest in providing the basic needs such as one toilet paper for two bathrooms, one trash bag for a 9 night stay, no cooking tools. The last day the cleaning service enter our apt at 9:50 scaring my daughters saying they were sent by the security staff to scort us out was just another example of the lack of interest for them to not even make you feel welcome but just to leave you be.
israel
Stayed 9 nights in Jun 2025
10/10 Excellent
Amy Veronica
18 Aug 2025
Liked: Cleanliness, property conditions & facilities, communication
Very nice staff and lovely rental with everything you need
Amy Veronica
Stayed 1 night in Aug 2025
10/10 Excellent
John
30 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location, apartment was just the right size, included laundry.
Good spot but minimum this building was build for minimal rental
Itzhak
Stayed 1 night in Feb 2025
10/10 Excellent
Alejandro
24 May 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed my stay a lot. Everything went smoothly.
Alejandro
Stayed 1 night in May 2023
8/10 Good
Sergio
11 Jul 2024
Liked: Amenities, property conditions & facilities, communication
Second Room was not as clean as the main. Bed was also in bad shape in the secondary room
Sergio
Stayed 2 nights in Jul 2024
4/10 Poor
Fernando
4 Sept 2024
Liked: Cleanliness, communication
Terrible place
1) Very, very noisy. Street noise all day and all night. One window broken not closing making noise worse.
2 ) Horrendous lighting, every single lightbulb hurts your eyes and gives you headaches.
3 ) Pillows are atrocious the worst. Impossible to sleep.,
Fernando
Stayed 2 nights in Sep 2024
8/10 Good
Archena
27 Nov 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
On expedia website- it indicates that there is limited housekeeping, but that is misleading. You get 1 clean for every 7 days that you stay there. Since we only had a 6 night stay- we did not get any housekeeping. Also, the water heater did not work for a couple of days. But they did come and fix it once we reported it.
Archena
Stayed 6 nights in Nov 2022
2/10 Terrible
Ryoichi
7 Jul 2024
Water heater is faulty no hot water
No air conditioning
Sliding doors and windows do not lock
Staff not friendly
Apartment smells moldy
Ryoichi
Stayed 9 nights in Jun 2024
6/10 Okay
ANDREJS
11 Oct 2024
Liked: Cleanliness, amenities
We’ve stayed with ULIV Properties every time we visit Mexico City, and generally, our experiences have been positive. However, this stay was less than ideal. We chose this particular location due to its proximity to the embassy.
Upon arrival, the security staff didn’t recognize us, and our name was not on the list, which caused a 30-minute delay before realizing we were ULIV guests and calling someone to assist. When we finally got to our room, it was on the first floor and didn’t have the windows as shown in the pictures, which felt misleading. We asked to see if another room was available, and although someone said they would check, they disappeared and never followed up.
The overall experience was just okay, but definitely not up to the standard of other ULIV properties we’ve stayed in. There were also signs of wear and tear, including mold in the bathroom walls, which was disappointing. ULIV, we know you can do better with this location.
Thanks
ANDREJS
Stayed 2 nights in Oct 2024
6/10 Okay
Luis Andrés
17 Dec 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is well decorated and equipped.
However, water heating was bad. At nights, it was impossible to get warm/hot water, it's like the machine decided to broke specifically after 8pm. During the mornings I had shots of warm/hot water, after a few minutes, goes back to cold.
Also I've been asking for more than 2 weeks for my invoice and they don't reply email, only whatsapp and the community management is not responsible of such area so there is no response from them.
Overall it's an ok choice of rental, however all good experience during the stay was forgotten once the terrible after sales service of invoicing. Watch out, they don't share accountability.
Luis Andrés
10/10 Excellent
iliana
26 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Facil acceso, excelente ubicación.
iliana
Stayed 2 nights in Feb 2026
10/10 Excellent
Erick
2 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication