People at the front desk were very nice and comprehensive when we told them we did not feel comfortable there, and wanted to stay at another hotel (we did not stay even for 1 night). However, that was all the good the hotel had; the room had a very dirty carpet, no heat, no in-room safe, no door lock, and the area were is located is not very nice at all. I did not feel comfortable walking around that hotel at night, even thou they said it was safe.