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Aparthotel

Grand Polanco Residencial

4.0 star property
Pet-friendly aparthotel connected to a shopping centre in Mexico City with a fitness centre

Choose dates to view prices

Grand Polanco Residencial, in the heart of Polanco, offers modern comforts. Guests can relax in the garden or sunny terrace, use the on-site laundry and gym, and explore nearby Avenida Presidente Masaryk. The staff is consistently praised for their helpfulness.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Parking available
  • Gym
  • Outdoor space
  • Laundry

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Apartment

2 bedrooms, in-room safe, desk, iron/ironing board

Standard Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Double Beds

2 bedrooms, in-room safe, desk, iron/ironing board

Standard Apartment, 2 Double Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

2 bedrooms, in-room safe, desk, iron/ironing board

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Apartment

2 bedrooms, in-room safe, desk, iron/ironing board

Superior Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the area

Map
Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, CDMX, 11570

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 km
  • Spanish Consulate General - 5 min walk - 0.5 km
  • Parque Zoologico de Chapultepec - 12 min walk - 1.0 km
  • Paseo de la Reforma - 12 min walk - 1.0 km
  • Auditorio Nacional - 15 min walk - 1.3 km

Getting around

  • Polanco Station - 4 min walk
  • Mexico City Buenavista Station - 18 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪El Farolito - ‬1 min walk
  • ‪Ruben's Hamburgers - ‬1 min walk
  • ‪Flautas Mexico - ‬1 min walk
  • ‪Sushi Itto - ‬1 min walk
  • ‪Kazu's Kitchen - ‬1 min walk

About this property

Grand Polanco Residencial

Pet-friendly aparthotel connected to a shopping centre in Mexico City with a fitness centre
A fitness centre, self parking and free use of bicycles are available at this aparthotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Each apartment has 2 bedrooms and offers free WiFi and an iPod dock. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Limited housekeeping is available.
Grand Polanco Residencial offers 34 accommodations with iPod docking stations and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness centre and complimentary bicycles.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • IPod dock

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: MXN 5,000 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a zoo

Things to do

  • Free bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Free bicycle rentals
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1500
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 6 PM) and Saturday - Saturday (9 AM - 2 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 5000 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: MXN 100 per night
  • Pet fee: MXN 5000 per pet, per night
  • Early check-in fee: MXN 1500 (subject to availability)
  • Late check-out fee: MXN 1000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Grand Polanco Residencial Aparthotel
Grand Residencial Aparthotel
Grand Residencial
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel Mexico City

Frequently asked questions

Is Grand Polanco Residencial pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 5000 per pet, per night.

How much is parking at Grand Polanco Residencial?

Self-parking is available for MXN 100 per night.

What time is check-in at Grand Polanco Residencial?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of MXN 1500 (subject to availability).

What time is check-out at Grand Polanco Residencial?

Checkout is at noon. Late checkout is available for MXN 1000.

Where is Grand Polanco Residencial located?

Located in Polanco, this aparthotel is within a 15-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Auditorio Nacional and Chapultepec Park are also within 1 mile (2 km). Polanco Station is only a 4-minute walk and Auditorio Station is 14 minutes.

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Grand Polanco Residencial Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 418 out of 567 reviews
Rating 8 - Good. 107 out of 567 reviews
Rating 6 - Okay. 25 out of 567 reviews
Rating 4 - Poor. 9 out of 567 reviews
Rating 2 - Terrible. 8 out of 567 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location. Friendly staff. Comfortable accommodations. We loved everything about it!
Stayed 3 nights in Nov 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful room with a fully equipped kitchen in a safe quiet neighborhood with lots of dining and shopping options at walkable distance.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness
Everything was wonderful and exactly what we needed.I would definitely recommend it
Stayed 3 nights in Nov 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful apartment, lovely staff. Perfect base for exploring Polanco.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was exceedingly helpful. We had a late departure and our bags were stored safely after the noon checkout until we headed to the airport at night. The suite was spacious and street noise was kept to a very tolerable minimum. Guests must bring coffee filters for drip coffee but happily Nepresso is supplied.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities, communication
The staff was very helpful and particularly the security folks were lovely. Everything we asked was answered and any of our requests particularly for transportation were dealt with very professionally
Stayed 8 nights in Oct 2025

8/10 Good

Jesus

Liked: Cleanliness, property conditions & facilities, communication
This was an apartment size room. Great location, surround by restaurants and good atmosphere. The room had everything you would need, refrigerator, microwave, dishes, table, living room and bedroom. Shower was great. Only complaint was that window doors were not sealed and all the outside noise came thru. No pool, just a patio area. Planning a Mexico City trip, I highly recommend it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Chi Nam

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed stay at Grand Polanco Residencial. The room is clean and quiet. Reception and security staffs are very helpful and professional. However the internet always disconnect. We would recommend Grand Polanco Residencial to our friends.
Stayed 6 nights in Oct 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious and comfortable apartment with all amenities in a prime walkable neighborhood of Polanco. This was a perfect option for our family of 4 adults. We will definitely return!
Stayed 7 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very new and very nice accomodations in a beautiful building; staff was very friendly
Stayed 5 nights in Aug 2025

8/10 Good

Julieann

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious apartment - lots of kitchen ware - worked great for us to have hot breakfast every morning. Location was ideal - easy walk to museums, restaurants, grocery. I would have given it a 5 star except that our room suffered from a lousy loveseat. Sitting on our bed at the end of the day was more comfortable than sitting on that sofa. Don’t let this dissuade you from booking here. It was a terrific stay and the staff was friendly and accommodating. Also - don’t expect much english spoken anywhere in Mexico City.
Stayed 5 nights in Nov 2025

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Alanzo

Liked: Cleanliness, property conditions & facilities, communication
Great staff, clean, good location
Stayed 4 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice and in a good location
Stayed 3 nights in Jul 2025

10/10 Excellent

VILMA

Liked: Cleanliness, amenities, property conditions & facilities, communication
BEAUTIFUL ROOMS AND VIEWS
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosalba

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property, the area is excellent!
Stayed 4 nights in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities, communication
very very good
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort, communication
Centrally located and short walk to great shopping and dining.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything is very good, has security and workout machine. Close to lots of things downtown.
Stayed 3 nights in Jul 2025

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Locked front entrance with 24 hour guard. Clean, private property with restaurants and shops within walking distance.
Stayed 2 nights in Jul 2025

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Room, garden, location very nice. Some staff could have been more helpful. We could not recommend the first floor, need to be higher up. Noise level was very high even with us on first floor. We had to ask people to be quiet after midnight. Should be in the rules. The doorbell & phone were loud in our room on first floor. We were refused to be given even a yogurt or fruit for our journey as we missed breakfast, even though they state they provide pastries daily.
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great area with plenty of restaurants and shops near.
Stayed 1 night in Mar 2025

10/10 Excellent

Janet M

Liked: Cleanliness, amenities, property conditions & facilities, communication
Such a wonderful stay and great neighborhood. Close to lots of iconic must see locations.
Stayed 1 night in Jan 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay!! The place is perfect, the rooms are big and very comfortable. what I liked the most is that the location is great, there are a lot of restaurants nearby and the surrondings are nice. I would definitely stay here again when visiting Mexico.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, room comfort, communication

What a place!

Excellent place to stay with family! Close to everything in polanco!
Stayed 4 nights in Apr 2025