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Viva Merida Hotel Boutique

3.5 star property
Spa treatments by day, cocktails under starry skies by night - the perfect balance of relaxation and excitement in the heart of Mérida

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Experience the vibrant spirit of Mérida Centro at Viva Merida Hotel Boutique. Enjoy massages and manicure/pedicure services at the spa, relax by the outdoor pool, sunny terrace, or garden. Guests consistently mention the warm welcome they receive at this boutique property.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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About this property

Viva Merida Hotel Boutique

  • Hotel near Paseo de Montejo
  • Free continental breakfast, a terrace and a garden are just a few of the amenities provided at Viva Merida Hotel Boutique. Treat yourself to spa services, such as a massage or a manicure/pedicure. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
  • Additional perks include:
    • An outdoor pool
    • Smoke-free property, concierge services and tour/ticket information
    • A front desk safe, luggage storage and a 24-hour front desk
  • Room features
  • All guest rooms at Viva Merida Hotel Boutique offer perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Ceiling fans and daily housekeeping

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Exterior
Holiday Inn Express Merida Centro by IHG
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  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
9.0 out of 10, Wonderful, 1,000 reviews
The price is RM313
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 350 per pet, per night

Welcoming dogs only

1 total (up to 15 kg per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 350 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts

Frequently asked questions

Does Viva Merida Hotel Boutique have a pool?

Yes, this property has an outdoor pool.

Is Viva Merida Hotel Boutique pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 350 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Viva Merida Hotel Boutique?

This property doesn't offer parking.

What time is check-in at Viva Merida Hotel Boutique?

Check-in start time: 3 PM; check-in end time: 10:00 PM.

What time is check-out at Viva Merida Hotel Boutique?

Checkout is at noon.

Where is Viva Merida Hotel Boutique located?

Located in Mérida Centro, this hotel is within 1 mi (2 km) of Santiago Park and Paseo de Montejo. Catherwood House Museum and Casa Frederick Catherwood are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 34 out of 51 reviews
Rating 8 - Good. 10 out of 51 reviews
Rating 6 - Okay. 5 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

Reviews

Verified

8/10 Good

Laurie

Liked: Cleanliness, property conditions & facilities
very nice staff; nice courtyard and good breakfast
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old hotel with plenty of character and the staff were very welcoming and nice, we enjoyed our stay and would recommend
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Octavio

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, great location, excellent customer service just one thing I don’t like was the glass on the bathroom, no privacy
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had the bathroom upstairs which was a problem with bad knees. But, overall excellent. Breakfast was great. Loved the local charm of room.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only five blocks away from Plaza Central. Completely safe to walk at night. The most attentive staff work in this beautiful and quet establishment. These people will go above and beyond during your stay to really make you feel at home.
Stayed 7 nights in Sep 2023
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical property in a great location- near the Centrol area. The bathroom for our room was 12 steps up a stairway, which is not ideal in the middle of the night!
Stayed 1 night in Feb 2024
Verified

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Middle of Mérida - big, clean, and nice rooms… Like it!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is beautiful and the food was great and the staff.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Janie

Disliked: Amenities
It’s too expensive for the quality of hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place

Every aspect of our 4 night stay was top notch. The staff, the property, the free breakfast, WiFi, pool, and location. Can highly recommend this place. It was tremendous!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

ZOILA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. My daughter got sick and everyone working there was so concerned for her. They called a doctor to make a house visit and made her tea, and went above and beyond for my baby. I appreciate the staff there so much.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

GORDON

Liked: Cleanliness, staff & service, amenities
Great property but we never had hot water even after letting it run for more than 10 min as directed by staff. Bathroom was up a flight of very narrow stairs so if you need to use the restroom in the night you will need to be careful.
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Erick

Liked: Cleanliness, amenities, property conditions & facilities
En tiempo de frio procuren tener agua caliente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shauna

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was so nice!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, amenities, property conditions & facilities
Buen servicio
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boda en Mérida

Muy amables todos, sin duda regreso, muy limpio también los desayunos ricos
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cumpleaños en Merida

Hotel VIVA MERIDA es un pequeño pero muy lindo espacio en donde encontrarás rincones pintorescos en el cual no puedes evitar tomar fotografías, el staff es muy amable y están a disposición todo el tiempo, inclusive nos reservaron un taxi para nuestra salida temprano. El DESAYUNO fue muy completo, disfrutamos de un café, pan dulce, fruta, jugo y pan artesanal con mermelada hecha en casa y mantequilla al siguiente día nos organizaron un box lunch ya que nuestra salida fue antes de la hora del desayuno. La HABITACIÓN que reservamos es estándar, bastante cómoda, cuenta con cama matrimonial, una pequeña sala, closet, cajoneras, mini bar con productos de snacks y bebidas (con costo adicional) el baño está en un piso alto , ojo, quizás está opción no es tan práctica para todos los viajeros, el baño no tiene puerta es un concepto nuevo diferente algo que también deberán tomar en cuenta. En la parte alta de la habitación hay un tragaluz y un ventilador de humedad que por la noche da la sensación que te están mirando. El personal se encargó de hacerme un detalle muy especial por mi cumpleaños estoy totalmente agradecida 🙏🙏 , cuenta con una pequeña pero cómoda piscina, área de camastros y bar lounge hasta las 9:30 pm, también puedes rellenar tus botellas con el dispensador de agua que se encuentra junto a la recepción, el hotel es muy céntrico y vale totalmente conocer, Gracias viva Merida por todas las atenciones sin duda repetiremos la visita.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

ANA CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE OPCIÓN PARA HOSPEDAJE

Excelente servicio por parte del staff. Sumamente amables todos. Las instalciones estan muy bonitas y bien conservadas. Excelente ubicación Sumamente recomendada esta opción
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Margarita Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opcion
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

The staff was fabulous, location good, atmosphere was awesome. We received an upgrade on our room and our request of a room with no stairs was fulfilled. The breakfast was hearty and tasty and the overall price was great. The hotel had an altar for Dia de Los Muertos and allowed us to put our family pictures on it. The staff even framed our pictures which was so kind and generous. Excellent stay.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The common areas are historic and beautiful. The staff were very attentive. Breakfasts which were included were very good.
Stayed 6 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The property is in a great location and the staff is incredibly nice. However, we were a little disappointed in the quality of the room. Our sink basin was a bit dirty; the main light fixture did not work; and the bed can use some nicer linens. Perhaps most disappointing was the mattress, which was covered in crinkley plastic. Things that we really enjoyed are the traditional colonial style architecture, the included breakfast, access to a private parking lot, and the bar and bartender.
Stayed 5 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The bed is wayyyy too small. The "double bed" fit 2 adults lying straight like a mummy. My wife and I could not move our limbs at all, or we could have hit each other.
Stayed 3 nights in Apr 2019