Crowne Plaza Merida by IHG

4.5 star property
Luxury hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Crowne Plaza Merida by IHG

Outdoor pool
Outdoor pool
Restaurant
Front of property
1 bedroom, in-room safe, desk, laptop workspace
AKEN Mind Mérida Hotel sits just steps from the elegant Paseo de Montejo. Travelers start their day with a varied breakfast buffet, stay connected with in-room WiFi, and cool off in the outdoor pool between visits to cultural landmarks like the Great Museum of the Maya World.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Pet-friendly
  • Housekeeping
The current price is RM454
RM550 total
includes taxes & fees
31 Oct - 1 Nov

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Room options

Available filters for rooms
Showing 17 of 17 rooms

Premium Room, Smoking

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Non Smoking, Corner

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, City View (Corner)

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Standard Room, Smoking

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Corner

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View (Corner)

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View (Corner)

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking, Corner

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Av. Prolongación Montejo 371, Col. Benito Juarez Nte. Mérida, Mérida, YUC, 97119

What's nearby

  • Paseo de Montejo - 1 min walk - 0.0 km
  • Great Museum of the Maya World - 2 min drive - 2.6 km
  • Yucatán Siglo XXI Convention Center - 2 min drive - 2.6 km
  • Yucatan International Convention Center - 5 min drive - 4.7 km
  • Plaza Altabrisa - 6 min drive - 4.6 km

Getting around

  • Teya-Merida Station - 32 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 25 min drive

Restaurants

  • ‪Starbucks Campestre - ‬3 min walk
  • ‪Sanbravo - ‬3 min walk
  • ‪La Gibba - ‬4 min walk
  • ‪Pastor Suizo - ‬1 min walk
  • ‪Brangus - ‬7 min walk

About this property

Crowne Plaza Merida by IHG

Luxury hotel near Paseo de Montejo
Located close to Great Museum of the Maya World and Yucatan International Convention Center, Crowne Plaza Suites Merida by IHG provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a conference centre.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a vending machine and a lift
  • Meeting rooms, smoke-free property and concierge services
Room features
All 136 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and offices.
Extra amenities include:
  • Free toiletries and hairdryers
  • 55-inch Smart TVs with streaming services and digital channels
  • Wardrobes/cupboards, daily housekeeping and offices

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: MXN 196 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (3,789 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Lift (152 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 800 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 196 per person
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting

We should mention

Pool access available from 8:00 AM to 8:00 PM

Frequently asked questions

Does Crowne Plaza Suites Merida by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Crowne Plaza Merida by IHG?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Merida by IHG on 31 Oct 2025 start from RM 454.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Suites Merida by IHG pet-friendly?

Yes, Crowne Plaza Suites Merida by IHG allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of MXN 800 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Crowne Plaza Suites Merida by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Suites Merida by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Suites Merida by IHG?

Checkout is at noon.

Where is Crowne Plaza Suites Merida by IHG located?

Located in Colonia Campestre, this luxury hotel is 0.1 mi (0.1 km) from Paseo de Montejo, and within 3 mi (5 km) of Great Museum of the Maya World and Yucatan International Convention Center.

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Reviews

Crowne Plaza Merida by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 343 out of 450 reviews
Rating 8 - Good. 62 out of 450 reviews
Rating 6 - Okay. 24 out of 450 reviews
Rating 4 - Poor. 10 out of 450 reviews
Rating 2 - Terrible. 11 out of 450 reviews

Reviews

10/10 Excellent

Mirlene guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y ubicación.
Stayed 1 night in Aug 2025

10/10 Excellent

Elena

Me sorprendió está lindo, espacioso y el desayuno delicioso.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia los días en los que estuve hospedado, buena comida y buena atención, el hotel mantiene un diseño moderno y acogedor.
Stayed 4 nights in Aug 2025

10/10 Excellent

raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamiento techado y locación
Stayed 2 nights in Aug 2025

10/10 Excellent

Addy Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy limpia, cómoda y el personal muy atento.
Stayed 2 nights in Aug 2025

10/10 Excellent

Fercho

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar lujoso a precio accesible y con la mejor atencion y areas comunes de facil acceso
Stayed 1 night in Aug 2025

10/10 Excellent

Liliana Spínola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL HOTEL ES MUY BONITO Y MODERNO, LA ATENCION ES MUY BUENA
Stayed 2 nights in Jul 2025

10/10 Excellent

YADIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y grandioso lugar
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but expensive
Stayed 1 night in Jul 2025

10/10 Excellent

luciano

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 3 nights in May 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel muy recomendado
Stayed 1 night in Jun 2025

10/10 Excellent

Fercho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar y aprovechar el tiempo para entrenar aun en viaje de negocios con alberca y gymnasio accesibles y muy comodos.
Stayed 1 night in Aug 2025

10/10 Excellent

Richy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and very nice staff. Enjoyed the breakfast and meals eaten at Hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
HOTEL EN BUENA UBICACION, LAS INSTALACIONES DE LO MEJOR , LA ATENCION DEL PERSONAL EXCEPCIONAL¡¡ ALTAMENTE RECOMENDABLE.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
El personal my amable, el hotel muy nuevo, cuarto de buen Tamañao
Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ame el hotel, la decoración, la gente, el desayuno, la ubicación y la comodidad de la cama y la recamara. Excelente y super recomendado
Stayed 1 night in Jul 2025

10/10 Excellent

fernando salazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las atenciones y el desayuno muy bueno
Stayed 5 nights in Jul 2025

10/10 Excellent

TERESITA DE LOURDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse, desayunos deliciosos, perfecta ubicación y servicios extraordinarios, toda las personas que laboran en el hotel son amables, cordiales y respetuosas
Stayed 2 nights in Jul 2025

10/10 Excellent

Aymee

Liked: Cleanliness, staff & service, property conditions & facilities
Super bonito y la comida deeeeeeeeeli!
Stayed 3 nights in Jun 2025

10/10 Excellent

YOLOTZIN

Liked: Cleanliness, property conditions & facilities
Buenas ubicación
Stayed 2 nights in Feb 2025

10/10 Excellent

José A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel estuvo increíble, tiene buenas vistas de la ciudad y la alberca tiene buen tamaño para estar un rato ahí.
Stayed 2 nights in May 2025

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

MARIA ARCANGEL ARMENTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Propiedad nueva muy bien ubicada, con restaurantes y comercios a los cuales puedes ir caminando, buena atención.
Stayed 1 night in Jun 2025

10/10 Excellent

MANUEL MARCELO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena estancia
Stayed 2 nights in Apr 2025