Hotel Dekat Mercy Health Sylvania Medical Center

"The walls in the rooms are thin. I could hear the TV in the next room. One guest was talking on his cell and I heard every word that he said."

"The staff at the desk were on their phones every time I passed by and in 4 days, only one time did anyone look up and say hi. The cleaning crew puts the latch in the door and goes in and out several times letting the door bang on the latch, that got so irritating every day. Other than that it was a great visit, the place was very clean."

"Staff were friendly and helpful. Towels were terrible not absorbent enough except for the large bath towels."

"The tub and sink drains are not properly cleaned. When we showered and washed our hands the water would rise."

"Breakfast was ok, staff ok, my room was good but grand daughters room had many ants, she reported to staff and lady said they could move her but there was no one there to check her room till morning. I stay in many hotels and never heard of such response. Would not recommend "

"Hotel itself was clean. The pool had broken stairs on the ladder. Informed the front desk and the next morning it was closed so couldn’t use it again on our stay. Paid for breakfast ahead on our stay. Breakfast was decent tasting. Waited for toast to come until after our meal was cold and almost done and the toast was dry and cold with 1 slice which seamed odd."

"The room was very clean. The shower was clean. I liked the design of the shower. The bed was comfortable. Overall the room was comfortable and clean. The lobby was dated and small. The woman who checked us in was very nice and offered us a bottled water. The set up of the lobby was uninviting, however, with glass between us and a small place to slide my ID. She had a little door to slide the water bottles through, which made it feel like it may be a shady, unsafe area. I would stay there again,...

"Staff was great, fastest check in ever. Room was clean and for the price, would definitely stay at again! "

"Very nice day. No complaints."

"Breakfast ok, some additional fruit will improve quality. But in overall highly recommended."

"Certainly better than the nearby chains"

"The breakfast was pretty standard. My biggest complaint was the confusion with the checkout process. They added a charge for incidentals which was confusing as well as difficult to get straight on my charge card."

"The listing said that breakfast was included, but there was nothing. The room smelled like a used litter box that hasn’t been cleaned out and it was a VERY strong horrible odor. There was black mold in the AC unit. Stains all over the carpet. There were no trash cans in the room nor bathroom to throw anything away. "

"Terrible! Building is under construction inside the elevator and floors in the building were dirty, the bed was so worn down it felt like I was sleeping on the ground. There was a large gap under the door, the hallway lights lit up our room. Also they charge $10 for parking but don’t tell you until after they charge your card for it. "

"CLEAN. Fresh breakfast and better than expected for the rate. Thank you. "

"N/A"

"Never saw anyone use the gym and it was right out my door The pool was unusable and needs a lot of work before it will be The place is old, in need of demo and rebuild That being said, the staff is the absolute best. The place is clean and comfortable and the price is the best if you just want a clean, safe place, in an excellent location."