Mercatale di Cortona hotels from RM297

"Our arrival experience was less than stellar for a warm welcome to property. Front desk associate was very cold and accusatory of the situation we encountered outside of the property. We have traveled extensively and I expected better arrival experience. It all changed for the better when we finally got to our amazing suite and befriending two amazing individuals in the hotel bar. The roof top suite was absolutely amazing! The room is quiet, private and much larger than described on the site. We absolutely loved the room and the privacy. The rooftop suite is the best in the house! Claudio in the bar and Salvatore the sommelier are stellar to guests, they turned around the entire experience! I let them know what had happened upon arrival and they immediately got the GM to reach out to us. Lara, the GM is amazing and quickly made our experience turn into something so special, as we wanted! She is an incredible woman and turned our stay into an incredible experience! The breakfast is nothing less than wonderful and the service in their restaurants are so attentive and the food was delicious. Hands down, I would love to go back again. They certainly made things right by making our romantic stay, exactly what I wanted. They made us feel heard and valued and welcomed at this once in a lifetime experience. We made friends that we will cherish and memories that we will never forget! Claudio, Lara and Salvatore really made our stay exactly what we needed and wanted! "

"Room was wonderful, bathroom spacious and well appointed. Staff amazing and so friendly "

"Fantastic hotel in an incredible setting. Staff were extremely helpful, attentive and understanding. The perfect location for a relaxing break and a centre for exploring Tuscany"

"A beautiful hotel with exceptional service. We really enjoyed all aspects of your hotel. We took advantage of the pool and sauna. Our traveling bodies needed the extra care. "

"We had a last-minute stay there due to the train strike, and it was a great evening after all… The hotel was right there in the main Square plus near the train station. The staff was lovely and they have the most beautiful rooftop patio and bar. you have to check out."

"The best hotel and seevices u can ever have. Definitely recommend!!"

"Beautiful hotel and rooms. Stunning. Staff was very helpful. Would stay again. "

"We chose this hotel because it was on the outskirts of Perugia and it had a carpark. It is a lovely comfortable modern hotel. The room was spotless when I moved in, but the bins weren't always emptied completely. The breakfast buffet was plentiful and varied. We tried the restaurant for dinner: it is Italian/Japanese fusion. Some dishes were lovely (the aubergine starter); but some were disappointing (my fish was overcooked); the others were also not enamoured....there are plenty of nice restaurants in the neighbourhood!!"