Travelers find adventure in stunning landscapes at Castel Fragsburg, where challenging ropes courses and rejuvenating yoga classes await the active explorer
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Relais & Chateaux Hotel Castel Fragsburg, near Trauttmansdorff Castle Gardens, offers relaxation with aromatherapy at Heilspa, yoga, and regional cuisine at two outdoor restaurants. Access includes a golf course, bike rentals, and a seasonal outdoor pool.
Located in Merano, Relais & Chateaux Hotel Castel Fragsburg is in a rural area and near a boardwalk. Merano 2000 Cable Car and Falzeben Cable Car are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fragsburg Waterfall and Ultimo Valley. Travelling with kids? Don't miss Trauttmansdorff Castle Gardens. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding, mountain climbing and mountain biking nearby. Visit our Merano travel guide
Via Fragsburg 3, Merano, BZ, 39012
What's nearby
Trauttmansdorff Castle Gardens
6 min drive - 3.1 km
Merano 2000 Cable Car
10 min drive - 5.6 km
Merano Thermal Baths
11 min drive - 4.8 km
Biotope Falschauer
6 min drive - 2.5 km
Ultimo Valley
15 min drive - 8.4 km
Getting around
Lana-Postal/Lana-Burgstall Station
17 min drive
Valerio Catullo Airport (VRN)
150 min drive
Restaurants
Engele
13 min drive
Tanner
12 min drive
Biergarten Schießstand
11 min drive
Bistro Mesner Hafling
17 min drive
McDonald's
13 min drive
About this property
Relais & Chateaux Hotel Castel Fragsburg
Luxury historic hotel near Trauttmansdorff Castle Gardens
Located close to Fragsburg Waterfall and Merano 2000 Cable Car, Relais & Chateaux Hotel Castel Fragsburg provides an adjacent golf course, a terrace and a garden. Adventurous travellers may like the a ropes course and hiking/biking trails at this hotel. Indulge in a body scrub, a body wrap and aromatherapy at Heilspa, the on-site spa. Make sure that you enjoy breakfast and dinner, along with Regional cuisine and al fresco dining at the two on-site restaurants. Yoga classes are offered at the health club; the property also has a library, dry cleaning/laundry services and car hire on-site. In addition to a bar and a steam room, guests can connect to free in-room WiFi.
You'll also find perks such as:
A seasonal outdoor pool, along with sunloungers and pool umbrellas
Free self-parking and valet parking
Buffet breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
An electric car charging station, babysitting (surcharge) and tour/ticket information
Room features
All guest rooms are individually furnished, and boast comforts, such as pillow menus and air conditioning, as well as thoughtful touches, such as separate sitting areas and bathrobes.
Other conveniences in all rooms include:
Bathrooms with free toiletries and hairdryers
1-inch TVs with satellite channels
Wardrobes/cupboards, separate sitting areas and childcare services
24-hour return airport shuttle on request for a surcharge
24-hour train station pick-up and drop-off shuttle (surcharge)
Free uncovered self parking on site
Free valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available
Onsite parking options include a garage
Food and drink
Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 49 for adults and EUR 49 for children
2 restaurants
A bar/lounge
Couples/private dining
Private picnics
Snack bar/deli
Restaurants on site
Prezioso**
Restaurant Orangerie
Things to do
18-hole adjacent golf course
Bicycle tours
Farming classes
Free bicycle rentals
Full-service spa
Health club
Helicopter/aeroplane tours
Hiking/biking trails
Hot tub
Library
Pro golf lessons
Ropes course
Sauna
Seasonal outdoor pool
Steam room
Yoga classes
Family friendly
In-room babysitting
Seasonal outdoor pool
Snack bar/deli
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
4 meeting rooms
Outdoors
Garden
In the mountains
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Terrace
Vegetable garden
Full-service spa
5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Mud bath
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Accessible train station shuttle
Hardwood flooring in public areas
Hardwood flooring in room
Lift
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
6 floors
At least 80% of food locally-sourced
Banquet hall
Built in 1624
Smoke-free property
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Pillow menu
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Partially-open bathroom
Slippers
Towels provided
Entertainment
1-inch TV with satellite channels
Food and drink
Champagne service
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Heating
Individual decor
Individual furnishings
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between 2 November and 2 April.
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 49 for adults and from EUR 49 for children
Airport shuttle fee: EUR 9999 per vehicle (one-way, maximum occupancy 9999)
Airport shuttle fee per child: EUR 9999 (one-way)
Pet fee: EUR 35 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT021051A12DG24HFJ
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Castel Fragsburg
Castel Fragsburg Hotel
Castel Fragsburg Merano
Fragsburg
Hotel Castel Fragsburg
Hotel Castel Fragsburg Merano
Hotel Fragsburg
Hotel Castel Fragsburg Relais & Chateaux Merano
Hotel Castel Fragsburg Relais & Chateaux
Hotel Castel Fragsburg Relais Chateaux
Relais Chateaux Hotel Castel Fragsburg
Relais & Chateaux Hotel Castel Fragsburg Hotel
Relais & Chateaux Hotel Castel Fragsburg Merano
Relais & Chateaux Hotel Castel Fragsburg Hotel Merano
Frequently asked questions
Does Relais & Chateaux Hotel Castel Fragsburg have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM to 8:00 PM.
The swimming pool is closed seasonally each year from November 2 until April 2.
Is Relais & Chateaux Hotel Castel Fragsburg pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.
How much is parking at Relais & Chateaux Hotel Castel Fragsburg?
Self-parking and valet parking are free at this property.
What time is check-in at Relais & Chateaux Hotel Castel Fragsburg?
Check-in start time: 2 PM; check-in end time: 10:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Relais & Chateaux Hotel Castel Fragsburg?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Does Relais & Chateaux Hotel Castel Fragsburg provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 9999 per vehicle applies.
Where is Relais & Chateaux Hotel Castel Fragsburg located?
This family-friendly Merano hotel is located in the mountains, within 3 mi (5 km) of Fragsburg Waterfall and Trauttmansdorff Castle Gardens. Merano 2000 Cable Car and Tirol Castle are also within 9 mi (15 km).
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Reviews
Relais & Chateaux Hotel Castel Fragsburg Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excelente. Excedeu as expectativas que já eram grandes pelo material de apresentação do Castel. O jardim é um verdadeiro sonho, só alguém com muita sensibilidade para criar tantos espaços para contemplação e repouso. A gentileza de todos os colaboradores é sincera e contagiante. Nos espaços internos o cuidado com a escolha das peças decorativas é também perfeita. Todos os inúmeros espaços são harmônicos e nos levam ao encantamento. O café da manhã é sensacional, somando a riqueza da cultura gastronômica germânica com a italiana. Assim também o restaurante apresenta pratos excelentes. A localização é perfeita para o “dolce far niente”. Não
se deseja sair do hotel.
What a gorgeous property! Climbing up a long windy road you are met with an incredible castle like hotel. Surrounded by orchards and flowers you sit on the top of the mountain and look out at a view that is spectacular. The rooms are large and beautifully appointed with cozy down comforters and organic products. It’s a wellness hotel with a spa and pool. The restaurant is all white and filled with flowers from their garden. The food is so fresh and the service is perfect. We are one night at the restaurant. Very gourmet and for us one night was enough. Merano has great restaurants that are more casual but also have spectacular food.
alicia
Stayed 3 nights in May 2018
4/10 Poor
Russell
13 Sept 2017
Liked: Cleanliness, staff & service, room comfort
Despite an upgrade to a junior suite we had no view other than a tree to the front and the car park to the side. Very disappointing although the room and bed were nice enough. Staff were welcoming and pleasant. The evening meal menu had no prices on it at all which was a bit of a surprise- I found the offerings somewhat odd almost different for the point of being different- the pairings did not really make sense to me or seem attractive. The glass of wine I ordered was the dregs of the bottle and as a result a very small and expensive glass of wine. Breakfast at e25 a head was a very expensive glass of orange juice and croissant!! Overall not our best Relais and Chateau experience.
Magnifique situation en montagne , place unique , confort et services exceptionnnels.
Le petits déjeuners est extraordinaire .
Sauf que le dernier soir, nous avons attendus Trop longtemps notre plats principales et on n'a pas appréciés notre plats principales à sa juste valeurs .
Great property and location, but they tried to charge me 300 euros, per night for having a friend in the room (I was on a bike trip). Whe I tried cancelling the reservation, the person at the front desk, said I would be charged for two nights regardless of Expedia terms and conditions. I asked for the manager and the owner showed up, I ended up paying 50 euros per day, although the bed was a queen size but not independent. They tried to "surprise me", but were not successful. Not proper of a hote, let alone a 5 star hotel of this price.
Nach einer engen, aber atemberaubenden Fahrt von Meran zum ehemaligen Jagdschlösschen hinauf, befindet man sich sofort in einer anderen Welt. Ausstattung, Küche und Service vom Feinsten. Preise im rechten Verhältnis. Erholung pur und man kann schnell die Lust verlieren, das Gelände des Hotels zu verlassen. Eigentlich sollte man es nicht weitersagen.
Ho passato due giorni con la famiglia tutto perfetto ma la piscina e' piccola e dopo un temporale e' saltata completamente la Wi-Fi e parte dei canali TV senza essere ripristinata
Die Lage und Ausstattung des Hotels ist wunderschön. Sehr liebevoll eingerichtet. Der Blick auf Meran unvergesslich und die Anfahrt durch die Weinberge ein Erlebnis.
Besonders schön sind die Terrassen des Restaurants.
Ein sehr hochpreisiges Hotel, was aber dann doch nicht ganz den Erwartungen an eine Luxusklasse entspricht. Zimmer Deluxe verfügt über keine Badewanne, und nur 4 Handtücher...
Das Essen im Restaurant entspricht überhaupt nicht dem ambitionierten Anspruch der Küche.
Zu teuer für das Gebotene und eine Speisekarte, auf der lediglich die Preise für das Menu und nicht für die einzelnen Gänge zu finden sind, geht gar nicht!
Sehr schön, aber zu teuer!
Schon die Auffahrt durch die Weinberge zum Hotel ist ein Erlebnis mit herrlichem Ausblick auf Meran. Sehr aufmerksamer Empfang, romantisch gestalteter Garten und Poolanlage, gute Küche , reichhaltiges Frühstücksbuffet
Chris
6/10 Okay
Verified traveller
12 May 2014
Disliked: Staff & service
Hotel alten Stils, auf heutigen Standart getrimmt.
Nach einem Aufenthalt in einem Romatikhotel in Kärnten war dieses Haus vom Empfang an enttäuschend. Die Rezeption war besetzt mit einer Dame, die fraglos ihre Ausbildung gemacht hat, aber nur automatisch ihre Floskeln runter rasselte. (z.B. hatten sie eine angenehme Anreise? - wir kamen bei Nieselregen die extrem kurvige Anfahrt herauf..) Wir sollten einen Empfangstrunk sofort einenhmen, wollten aber lieber eine Tasse Kaffee. Es war nicht möglich diesen Trunk gegen Kaffee zu tauschen, also bezahlten wir die 2 Tassen! Die Zimmer sind schön, das Bad und extra WC auch. Der Wellnessbereich ist nicht einladend, da offenbar kaum genutzt, man solle die Sauna auch eine Stunde vorher anmelden, sagte uns der Feldwebel vom Tresen. Der ganze Badebereich war eisekalt- wie sollte man sich da nach einer Stunde anheizen wohlfühlen?? Das Frühstück war typisch für ein Haus mit wenig Besuch - riesiger Tisch mit Ceralien, ein Korb mit verschiedenem Speck und Salamis - keinerlei Schinken oder Schnittkäse. Zu Abend haben wir nicht gegessen da wir echt Angst hatten alleine in den Räumen zu sitzen.
Das Ganze kostete € 310,00 pro Nacht mit Frühstück.
Schöne Anlage, reizvoll gelegen, wunderbare Aussicht. Freundliches und sehr zuvorkommendes Personal, angenehme Zimmer. Höchst erfreulich das Frühstück mit wirklich frischen Zutaten, der Abend im anerkannt guten Restaurant sehr vergnüglich, mit originellem Menü, schöner Weinkarte und bester Unterhaltung. Rundum erstklassig.