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Sheraton Memphis Downtown Hotel

4.0 star property
Pet-friendly Memphis hotel connected to the convention centre, steps from Renasant Convention Center

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Photo gallery for Sheraton Memphis Downtown Hotel

Relax in a spacious area with sofas and armchairs arranged around a central coffee table, offering views of a well-maintained garden.
Experience the grandeur of this neoclassical building, set amidst serene surroundings and beautifully manicured gardens.
Welcome to our contemporary reception area, featuring a central reception desk, additional workstations, and a striking geometric pattern on the walls.
Meet for business in a spacious room with a large conference table and comfortable seating area.
Relax in this spacious room with a large bed, sofa, and armchair, and enjoy the view from the large windows.

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Laundry
  • 24/7 front desk
The current price is RM508
RM612 total
includes taxes & fees
6 Aug - 7 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed

8.2 out of 10
Very good
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds

8.2 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
250 N Main St, Memphis, TN, 38103

What's nearby

  • Renasant Convention Center - 1 min walk - 0.0 km
  • Beale Street - 17 min walk - 1.5 km
  • Orpheum Theatre - 17 min walk - 1.5 km
  • FedExForum - 19 min walk - 1.7 km
  • National Civil Rights Museum - 2 min drive - 2.2 km

Getting around

  • Memphis Central Station - 7 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬9 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Kay Kafe - ‬15 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬9 min walk

About this property

Sheraton Memphis Downtown Hotel

Hotel near Renasant Convention Center
Located close to Fire Museum of Memphis and Beale Street, Sheraton Memphis Downtown Hotel provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site southern cuisine restaurant, Crossroads Tavern & Grill, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi and a business centre are available to all guests.
You'll also find perks such as:
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • A porter/bellboy, a banquet hall and ATM/banking services
  • A lift, a 24-hour front desk and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 600 rooms have comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/cupboards, recycling and fridges

Languages

English

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includes taxes & fees
6 Aug - 7 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crossroads Tavern & Grill

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Lever door handles
  • Lift (170 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

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Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 429 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 114 out of 1002 reviews
Rating 2 - Terrible. 100 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

Excellent place, nice area, amazing food around, I love this hotel We planning to coming back in few more months
Stayed 4 nights in May 2025

6/10

I liked the location in proximity to the convention center
Stayed 7 nights in May 2025

10/10

It was very clean and comfortable.
Stayed 2 nights in Jun 2025

10/10

Closeness to restaurants and events.
Stayed 1 night in Jun 2025

10/10

Awesome place
Stayed 1 night in May 2025

10/10

Manager was excellent
Stayed 1 night in Jun 2025

10/10

The rooms are nice and large. Very comfortable beds.
Stayed 2 nights in May 2025

10/10

all went well
Stayed 1 night in May 2025

8/10

Shaun at the front desk was excellent and attentive.
Stayed 2 nights in Apr 2025

8/10

Property was beautiful, quiet, and spacious. Rooms all on higher floors had nice views from either side. The staff attitudes vary by shift, now the two working 5/26 morning shift was very very nice.
Stayed 3 nights in May 2025

10/10

Very nice place
Stayed 1 night in Apr 2025

10/10

I loved my stay and the view was great. The only thing i didnt like was that the windows were very dirty and ruined the view.
Stayed 1 night in May 2025

8/10

Nice place but overpriced
Stayed 2 nights in May 2025

8/10

.
Stayed 1 night in Jul 2025

8/10

This is an older hotel, so there are visible signs of wear and tear and/or outdated decor in some areas. Despite this, the hotel is well maintained and clean. Our room was clean and bigger than we expected. Parking will be a challenge. It’s a pain to pay extra for parking but the valet staff and service made up for it. Overall, we had no issues with our stay.
Stayed 2 nights in May 2025

2/10

The hotel smelled of urine every where
Stayed 3 nights in May 2025

10/10

Great property
Stayed 1 night in Mar 2025

6/10

I liked the staff the room but I didn't like they didn't make sure I received my breakfast card and the swimming pool was closed yet again that was very irritating but overall it was a comfortable stay
Stayed 3 nights in May 2025

8/10

The property seemed very old and run down. The front desk was understaffed. The valet staff was well organized and very helpful.
Stayed 1 night in May 2025

10/10

Good
Stayed 1 night in May 2025

10/10

Great stay.
Stayed 1 night in Dec 2024

10/10

Parking was expensive.
Stayed 2 nights in Apr 2025

10/10

This hotel was very nice and the staff was super thoughtful and nice. My friend is on oxygen and they brought him a cart to ride on.
Stayed 1 night in Apr 2025

2/10

attempted to check in, but cannot as staff allowed rooms to be over booked
Stayed 1 night in May 2025

10/10

My son and I had a wonderful experience. 10/10
Stayed 3 nights in Apr 2025