The property was well kept and the staff was very friendly and helpful. Whenever I got into the room the A/c wasn’t cooling I called the front desk and they sent someone immediately. Once he saw it was gonna take more than a few minutes to repair the issue they changed my room and even helped me with moving my luggage. They even offer shuttle to the airport! I felt very comfortable and safe inside the hotel. On my way out the following morning there was a guest that had parked their car outside on the gate in a space for retired veterans. His window had been shattered and his car was burglarized. Now, this isn’t a reflection on the hotel they did offer gated parking this space was just outside the gate very close to the entrance. Overall the room was perfect, clean comfortable and I would choose this place for any other Memphis stays!