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"Terrible terrible septic smell in the room and hallway walking to our room"

"Everything was great."

"I had an amazing stay this past weekend at the Omni Frisco Hotel at The Star, and it exceeded my expectations from start to finish. The location is absolutely perfect—right in the heart of The Star, with so many great restaurants, shops, and entertainment options just steps away. It made the entire experience so convenient and fun, especially with everything going on for the NFL Draft weekend. The hotel itself is beautiful, modern, and very well maintained. My room was clean, comfortable, and had everything I needed for a relaxing stay. The beds were especially comfortable, which is always a big plus after a long day out. What really stood out was the staff. Everyone I interacted with was friendly, professional, and genuinely welcoming. They went out of their way to make sure I had a great experience, and that level of service does not go unnoticed. The amenities were also top-notch. The pool area was a great place to unwind, and the overall atmosphere of the hotel felt upscale yet still very inviting. Overall, I couldn’t have asked for a better stay. Whether you’re visiting for an event at The Star, a Cowboys fan experience, or just a weekend getaway, I highly recommend the Omni Frisco Hotel. I’ll definitely be back!"

"Door was hard to open. Refrigerator had no climate control. Bathroom facet leaked. Water stains on ceiling from leaking room above me. Patio was dirty and not cleaned. Door key continuously malfunctioned Rude overnight clerk."

"Excellent hotel! "

"Very clean property. Overall great experience for exploring the area!"

"Stay was great and affordable"

"We were here for 4 nights. We enjoyed our stay. Breakfast was delicious, the staff was always helpful and the room was perfect! We also received a good price. Definitely recommend to choose Home2Suites for your stay!"

"Great bar, kind staff, and clean lobby and rooms"