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Reviews of Lucy's Cottage Healesville

Lucy's Cottage Healesville
1 Gloria Close, Healesville, VIC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 6 out of 12 reviews" "
Rating 8 - Good. 5 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Small but comfortable home. It contains a fully functional kitchen with basic seasoning, herbs and cooking oil. Did not realise it shares the fence with a funeral home which didn’t bother us but it bothered my Asian parents. The host, Lucy, is pleasant and responsive. Appreciate the thoughtful touches such as hand made soap from the Yarra Valley region.
Stayed 3 nights in Jan 2022

10/10 Excellent

Malie

Travelled with family
Liked: Cleanliness, room comfort
Lucy’s is number 1 in every way!
We had the best stay at Lucy’s! The house was amazing... it was so comfortable & cozy with plenty of options for heating (ducted,open fire plus oil heaters. Lucy has thought of every comfort to make for a perfect stay. There was two coffee machines,Netflix and even local handmade soap! The level of cleanliness was beyond perfect! The location was fantastic within walking distance to aldi, many restaurants and coffee shops and basically across the road from four pillars gin distillery. We didn’t want to leave. Thanks Lucy you have helped us have the best weekend ever
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lucys luxary cottage is lovely upon arrival although there were a few dissapointments. When booking this accomodation i was prompted that payment on arrival was excepted, but much to my suprise my booking was very close to being canceled by the owner due to not making payment the day before we planned to arrive. Parking was not very accodating, we took 2 cars and struggled to park both. In the cottage listing, it advises that a free continental brealfast was provided but sadly we only recieved some dry ceral - that looked like it had been in the jar for awhile and some coffee which would of been great if there was milk. The fire place's were beautiful however there was nothing provided to start the fire and being situated on quiet a busy road made it very hard to aquire kindeling or anything like that. Finally, there was a consistent beeping noise that we could not source to silence. As stated, its a beautiful little cottage, just not what expected.
Stayed 2 nights in Jul 2019
Response from Lucy's Cottages on 9 Jul 2019
We are humble and grateful that most of our guests are respectful, taking great care of the property. This group is somehow different, we had no luck it seems their credit card is invalid so had to contact her a few times. We are working very hard to provide quality homes in this area. Cottage always offers one car park for free.Street parking is perfectly fine. Coffee, chocolate, wine are extras we always make sure they are fresh and within expiry days. Anyway, we thank you very much for staying with us. Best regards

10/10 Excellent

Chris, Melbourne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cosy and warm in the middle of winter. The open fireplace was lovely. Beds were comfortable. Kitchen well-equipped. We'd love to stay again.
Stayed 2 nights in Jun 2019

10/10 Excellent

Kathryn, SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, suited our needs very well and contact with Lucy was easy.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Warmer
The property was really lovely, clean, close to shops and across the road from the fabulous Four Pillars. The owner Lucy was gorgeous, helpful and responsive. We loved our stay and would definitely consider staying again!
Stayed 2 nights in Jul 2018
Response from Lucy's Cottages on 17 Aug 2018
Really appreciate your feedback. Hope to see you again Thanks and regards Lucy

10/10 Excellent

Katie, Melbourne, Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great house in beautiful location
We had a wonderful stay at Lucy's Cottage for our girls weekend away. The house had everything we needed and was spotless. The included bed linen and towels was a bonus. Only thing I would change is more single beds instead of all queen/king. Lucy was very helpful and accommodating. Would definitely stay again.
Stayed 2 nights in Oct 2017
Response from Lucys cottages on 20 Nov 2017
Thanks very much for your amazing review You are a perfect guest. Looking forward to seeing you again Kindest regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cute and cosy little cottage in a great location!
Stayed 2 nights in Jul 2017
Response from Lucys cottages on 29 Aug 2017
Thank you very much for staying with us. Looking forward to seeing you again Best regards

8/10 Good

Appy, Melbourne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice and peaceful
We stayed at Lucy's cottage for a girl's weekend. The place was hard to find. We had a rocky start because we had NO instructions about how to check in and didn't have the keys to the cottage. We had to call the owner on the night to find out what was going on as there was no staff on site. There was not enough parking and though we could easily have parked outside the garage, without blocking other holidayers, we were asked to move our car -> this seemed very unnecessary. The place itself was nice and clean. Had a very small selection of movies. Was walking distance from local shops and the 4 pillars distillery. It had plenty of room for 7 of us staying the 2 nights and the kitchen was well supplied with equipment we needed to cook at home. The rooms itself were clean but the beds were EXTREMELY uncomfortable. They were hard as rocks and we could feel the springs through the mattresses, which resulted in awful nights sleeps. Neither myself or my girlfriends would stay there again but overall 6/10 rating.
Stayed 2 nights in Jul 2017
Response from Lucys cottages on 29 Aug 2017
Thank you for your review. Best regards

8/10 Good

Bridie, Melbourne

Liked: Cleanliness, staff & service, room comfort
Convenient and cosy cottage
We had a lovely stay at Lucy's Cottage. The beds were extremely comfortable and Lucy was a delightful host. The close proximity to Healesville Town - with the 4 Pillars Distillery almost directly across the road made this an extremely convenient place to stay. There was a great deal of thought put into hosting us which was evident - even down to the detail of the terrific selection of DVDs! The only downside is the positioning to the Highway which impeded an afternoon nap (for our bub) and sleep in for those of us in the front rooms. Overnight, however, it was not an issue in the sleepy hollow that is Healesville- we could not hear a thing!
Stayed 1 night in Jun 2017
Response from Lucys cottages on 29 Aug 2017
Thank you very much for your amazing review You have been a group of fantastic guests, taking great care of the place. Lucky to have you. All the best

8/10 Good

Tony, Singapore

Liked: Cleanliness, staff & service, room comfort
Nice cottage for a family getaway at Yarra Valley
We came in 2 families, a total of 4 adults and 3 kids and the accommodation fits our need perfectly. The host was wonderful and the facilities were clean. The only point that didn't make this excellent was the lack of bathroom/wc as there's only 1 bathroom with toilet available. Besides that, everything was wonderful and the kids have a great time there.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little cottage. Beautifully renovated and very cosy.
Stayed 2 nights in Jun 2017
Response from Lucys cottages on 29 Aug 2017
Thank you very much for staying with us. Best regards