Living area

Reviews of Essendon Apartments

3.5 out of 5
Essendon Apartments
1040 Mt Alexander Road, Essendon, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 124 reviews" "
Rating 8 - Good. 51 out of 124 reviews" "
Rating 6 - Okay. 12 out of 124 reviews" "
Rating 4 - Poor. 3 out of 124 reviews" "
Rating 2 - Terrible. 2 out of 124 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Katie

Stayed 1 night in Mar 2022

6/10 Okay

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is a pretty ordinary place. Very dated. Our room (10) was very dirty. Grime/grease on the curtain draw cords and kitchen cupboard handles. One white wall has plenty of dirt/use markings all over it. Considering the price, I expected a lot better.
Stayed 1 night in Mar 2022
Response from AK on 6 Apr 2022
Our property is not new. Disappointing that the cleaning was not up to our usual standards. Will pass this review onto housekeeping. Hoping for a big improvement as we like to think that we offer affordable, clean accommodation

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, room comfort
Cheap apartment for layover
Good stay with friendly staff who were more than happy to help
Stayed 1 night in Jan 2022
Response from AK on 13 Mar 2022
Thanks for your positive thoughts

8/10 Good

Robert

Business traveller
Liked: Cleanliness, room comfort
It was a comfortable stay given the outlay.
Stayed 4 nights in Jan 2022
Response from AK on 13 Mar 2022
thanks for your feedback

8/10 Good

Donna

Liked: Cleanliness, room comfort
convenient location, comfy bed
Excellent communication. Apartments have all the usual amenities although I didn't utilise most, Tv in bedroom and also main area. Large size fridge. Parking off street, could be a tad tight if all were used, which they weren't when I stayed. Best part was the comfortable bed.
Stayed 2 nights in Jan 2022
Response from AK on 13 Mar 2022
thanks for your feedback, glad you enjoyed your stay !

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021
Response from Annie on 8 Jul 2021
Many thanks for the review. Glad you had a comfortable stay!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Met by very friendly host made us feel more than welcome
Stayed 3 nights in Mar 2021
Response from Annie on 13 May 2021
great to hear. hope you had a comfortable stay!

6/10 Okay

Gladys, Melbourne

Travelled with partner
It was ok, its a old building and needs a bit of updating particularly the bathroom, our milk was off so could not have a coffee.
Stayed 1 night in Jan 2021

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, room comfort
Clean, comfortable and COVID-19 compliant
Convenient location and comfortable accommodation nestled between North Essendon and Moonee Ponds. Tram out front. Our stay was interim overnight accommodation during house move. Essendon Apartment staff have completed COVID-19 cleaning compliance requirements. Unit was disinfected prior to occupany. Unit also had disinfectant and gloves to clean as required during stay.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019
Response from Annie on 20 Nov 2019
thanks for the review, hope you were comfortable.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
It was close to what we wanted to do for the evening
Stayed 1 night in Oct 2019
Response from Annie on 5 Nov 2019
hope you had a comfortable stay

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely apartment, very clean, comfy bed and pillows. Shower was awful, not tall enough and terrible shower head. Had a late check in and they were terrific and accomodating.
Stayed 1 night in Oct 2019
Response from Annie on 22 Oct 2019
thanks for your feedback. will look at shower head to see what can be done to improve it - may need new one!

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Nice exterior look to the property. Friendly reception. Handy to cafes and groceries. Price was probably ok for what was delivered. But bathroom floor had hairs on it; the heat pump was noisy and had to be set at 25-28 to get any heat.
Stayed 3 nights in Aug 2019
Response from Annie on 24 Aug 2019
Thanks for the feedback. disappointing to hear the bathroom floor had hair, will address with house keeping. The heating needs to be set to 25 or more for it to be effective.

8/10 Good

Michael

Liked: Cleanliness, staff & service
Good value for the money
Very friendly and helpfull staff - nice room size, beds and facilities - but need to be updated overall
Stayed 2 nights in Jun 2019
Response from Annie on 3 Jul 2019
thanks for your feedback, glad to hear you were happy with the service, we are a small family business and are trying to improve facilities. Inside has been repainted and all apartments have new carpet. only 2 apartments need new furniture. hope to see you again!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neatly presented , value for money, friendly manager.
Stayed 1 night in Mar 2019
Response from Annie on 3 Apr 2019
thanks for the feed back!

10/10 Excellent

JANE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer service was helpful and friendly. Hotel very convenient to local transportation and neighborhood was nice. Some good restaurants and shopping nearby.
Stayed 4 nights in Mar 2019
Response from Annie on 27 Mar 2019
thanks for your feedback. pleased to note that you had a comfortable stay and liked the location of Essendon Apartments. Hope to see you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location. Gained entry to room early, which was very much appreciated because of early arrival on ferry. Lovely, friendly owner
Stayed 1 night in Mar 2019
Response from Annie on 19 Mar 2019
many thanks for your feedback. We try hard to ensure that your needs are met. hope to see you again!

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the Hilton but not the YMCA either
A great little place in a very convenient area run by the delightful Sarah and James (who were filling in for the owner who was away). Reasonably priced with rear car park, free WiFi, and air con. A big lounge area and a fully serviced kitchen with a "proper" fridge/freezer, microwave, stove and sink plus the necessary utensils. Great comfy bed. Only downside was the noise from the constant flow of traffic, shade blinds instead of curtains, and the world's tiniest bathroom with shower over bath. Good for an overnight stay or a few days.
Stayed 9 nights in Dec 2018
Response from Annie on 7 Feb 2019
thanks for your review. Glad to hear you were treated so well. Next time perhaps we could allocate an apartment further to the back of the property. Despite being on a main road we rarely have complaints of traffic noise. The block out blinds are about 2 years old and were considered to be more hygienic than curtains. Hope to see you again on your next trip to Melbourne.

10/10 Excellent

Sdddd, 1040 mt Alexander rd essendon Melbourne vic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good reception workers I like it’s good and it’s very clean and comfortable and I enjoy it
Stayed 3 nights in Nov 2018

8/10 Good

Mary-Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay!
Our stay here was comfortable and close to where we needed to go. The property manager,Annie, was friendly and helpful! The room clean and had all we needed, close to public transport, I’d stay here again.
Stayed 2 nights in Sep 2018
Response from Annie on 10 Oct 2018
Many thanks for your review, glad to hear your thoughts, hope to see you on your next trip to Melbourne

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our two bedroom apartment had every think we needed will definitely go back to Essendon apartments
Stayed 4 nights in Jul 2018
Response from Annie on 23 Aug 2018
thanks for your feedback. hope to see you on your next trip to Melb!

8/10 Good

dutkic, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located property in Essendon
Very well located and suited our needs perfectly. We were able to walk everywhere we needed to go which was a bonus.
Stayed 1 night in Jul 2018
Response from Annie on 30 Jul 2018
Thankyou for taking the time to write a review. Essendon Apartments is located midway between Melb International Airport and the city. It offers quiet rooms with easy access to public transport, cafes, restaurants and Coles - all within walking distance. Each apartment has a compendium that provides information to guests; including the password for the free WIFI.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Windy Hill for functions
Great place to stay . Only 2 issues.. long life milk all well passed it’s use by dates and some cutlery & glassware not clean .
Stayed 1 night in Jun 2018
Response from Annie on 22 Jul 2018
oooh disappointing to hear!! will certainly investigate these issues!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and good value
This is an old block of flats on a fairly noisy road BUT the owners have worked hard to make it a good place to stay and it is excellent value. We had a bedroom (with a comfortable bed), bathroom, full kitchen and living area. Everything clean and a good wifi. Tram or train to Melbourne CBD nearby. If you don’t want to pay the earth for a good night‘s sleep, I recommend this motel.
Stayed 1 night in Mar 2018
Response from Annie on 22 May 2018
many thanks for your feedback. yes the building is old, however we have attempted to make the apartments as comfortable as possible. New carpet in all apartments and the gradual update of furnishings have created a pleasant place to stay. The location is especially handy for guests who choose not to bring a vehicle.

10/10 Excellent

Kerrie-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The apartment we stayed at was fantastic, very pleasant and clean. We really enjoyed our stay. Highly recommended.
Stayed 1 night in Mar 2018
Response from Annie on 20 Mar 2018
many thanks for your review. hope to see you again sometime

10/10 Excellent

Juanita, Bellarine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable bed and roomy apartment
We were pleasantly surprised with this hotel and would definitely stay there again; exceptionally clean and comfortable and in a great location. Free car parking at the back and a kitchen to prepare food are bonuses. Annie very welcoming and we would recommend this hotel as great value in Melbourne.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Not bad for a quick stay clean and friendly
Stayed 7 nights in Mar 2018
Response from Annie on 20 Mar 2018
thanks for taking time to make your comments

10/10 Excellent

Kim, Warrnambool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Moonee Valley raced
We arrived a bit late and were greeted happily by Annie who was very welcoming and very kindly drove us to the races Our room was clean and comfortable and parking was easy We have already told some friends about Essendon Apartments Annie also recommended a great breakfast place only 200 metres away which was just perfect Ten One Ate - great breaky We will be back
Stayed 1 night in Mar 2018
Response from Annie on 20 Mar 2018
So pleased you had a great stay! thanks for your feedback.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
Excellent customer service from Annie, my room upgrade was very much appreciated and had everything i could need and more. Will definitely recommend to friends and family
Stayed 1 night in Mar 2018
Response from Annie on 20 Mar 2018
many thanks for your feedback. I try hard to make your stay enjoyable

10/10 Excellent

lisa, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean apartment required for work
Clean , quiet , internet good , near restaurants .
Stayed 2 nights in Feb 2018
Response from Annie on 20 Mar 2018
thanks for your feedback. happy your needs were satisfied.

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Poor Service
The apartment was very basc which was okay, but it was not very clean - especially counter surfaces, no counter space in the bathroom, minimum bathroom towels, and just not comfortable. We spent no time there other than sleeping and would not have wanted to. We were checking into a house in another part of Melbourne the following day. Our checkout was 10:00 am and our check in at 3:00 pm. We asked to store our luggage until 2:00 pm. The manager told us the office would be closed due to lunch plans. She assured us that she would be back by between 2:00 and 2:30. We arrived at 2:30 and after two calls from us beginning at 2:45 she finally sent someone to unlock the office at 3:15. We were scheduled for a night the following week and we cancelled.
Stayed 1 night in Dec 2017

8/10 Good

simon

Liked: Staff & service, property conditions & facilities, room comfort
Basic
Nothing flash but ok value. A few improvements like decent instant coffee, fresh milk not uht airline packs and a decent go with a duster would make it more enticing
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and well presented accommodation.
Very clean and well presented facility. Staff very friendly and helpful
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room looked like it hadnt been cleaned, many other issues.

6/10 Okay

peter

Disliked: Staff & service, property conditions & facilities
A PRICEY 1950's MOTEL
This is a 1950's motel with nothing really to recommend it. The shower over bath is hard to get into at 69 years of age and the water temperature is impossible to regulate. When my wife booked in the lady doing the processing asked if my wife who is 31 years of age was staying as well --while there is an age difference between us my wife found that offensive especially as we have been married for 11 years

10/10 Excellent

Peter, Adelaide South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment close to everything we needed
We arrived mid afternoon and were met by the manager who showed us through the apartment. We didn't see her again and left the keys on our departure. Everything about the apartment suited us - lounge, kitchen, bedroom and bathroom

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place close to everything comfortable
Was a pleasant stay only stayed for 1 night but enjoyed it while I was there, just the basic motel but nice and has been modernised inside

10/10 Excellent

Peter, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in Essendon
Essendon Apartments are newly renovated apartments. The service by the owner/manager was outstanding, and the rooms are exceptionally clean and comfortable. Perfect for a short stay in Melbourne. It is right on the tram line (Number 59) and a short walk from the train station. Nearby are some great cafes and shops as well as The Lincolnshire Arms Hotel and Coles. This is a perfect location to be close to the airport, and to get into the city without paying exorbitant inner city Melbourne prices. We will definitely be staying again.

8/10 Good

Allan, Hervey Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but friendly
We stopped at this Motel to be able to get to the airport early in the morning for an early flight. While the style of the appartment is 'older', maintenance has been well taken care off and we would stay here again.

8/10 Good

Michael, Sunshine coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Host Annie provided us with excellent advice re public transport, tourist attractions, restaurants...basically all that was going on in Melbourne during our week long stay. Thoroughly recommend for the price and easy access to the city with tram stops a one minute walk from the door. Off street parking a bonus!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Tiny bathroom, dirty bathroom, horrible leaking shower, no conditioner, no face or hand towels, terrible quality towels, stains on bedding and the heater didn't work.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service
Booked short notice (15 mintues prior) and i arrived at about 8am. Did not expect room access but given key and told it would be cleaned first. Went to breakfast and returned 45 minutes later not expecting room to be ready but was.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Elle, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to trams and restaurants
We stayed here for 6 nights and it was more than comfortable. Annie was so helpful with local city information. Despite trams running past the property it was quiet. Comfy bed and pillows.

10/10 Excellent

Scotty , Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient place to stay
Ideal place for us to stay, plenty of nearby cafes etc, rooms are spacious and have what you need for any length of stay, comfortable beds, shower was awesome
Response from Annie on 26 Feb 2016
thanks for your response, glad you had a comfortable stay. Hope to see you again sometime soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable accommodation in a convenient location
Well appointed apartment, obliging staff, good location.

10/10 Excellent

john, Clearwater Beach Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melbourne 4 day stay
Trams and Trains get you anywhere conveniently and economically with a MYKI card. BTW

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and quiet in spite of main road location
excellent greeting from Annie . I was in town for a meeting and it was located close enough to airport without the noise.

10/10 Excellent

Wal and Jooles, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met all our needs
Convenient, Good Parking, Friendly staff and was close to our reason for being in Melbourne. Great facilities (kitchen), good heating (AC)…….and most important, an electric blanket. Bed was comfy. Tiny TV in bedroom not so good. All in all even though not a 5 Star it was a 5 Star for us. Would definitely go back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect place to stay .Annie was great and made me feel comfortable.