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Reviews of Grand Cempaka Resort Hotel Powered by Archipelago

3.5 out of 5
Grand Cempaka Resort Hotel Powered by Archipelago
Jl. Raya Puncak KM 17, Cipayung, Puncak, Megamendung, West Java

Reviews

4.8
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 2 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 2 out of 5 reviews" "

4.0/10

Cleanliness

5.2/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Nick , western australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed sheets smelled of urine Cockroaches and lizards every where Poor food , terrible breakfast choice made my child sick Never stay there again
Stayed 1 night in Sep 2017
Response from ALWAYS MY MESSAGES REMOVE on 10 Nov 2017
DEAR NICK GREETINGS THANK YOU FOR YOUR VISIT AT GRAND CEMPAKA RESORT AND WE KNOW THANKS TO THE ENTRY AND CRITICS WHO MOVE EVALUATION, WE PROMISE TO IMPROVE THE FACILITIES THANK YOU BEST REGARDS SUPRIYONO, SE FRONT OFFICE MANAGER

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ria, ina

Disliked: Cleanliness, room comfort
Hotel lama perlu renovasi
Kamarnya jadul, hrs direnovasi. Klo bisa dikasih AC, biar tidak pengap udara didlm ruangan. Sarapan kurang variasi, untuk tempat disekitar hotel lumayan, kolam renang jg asik buat anak2.
Response from supriyono, SE (fom) on 29 Oct 2016
terima kasih atas kunjungannya di hotel kami ,dan terima kasih masuk-masukannya ,selalu management segera menindak lanjuti masukan dari ibu di tunggu kedatanganya kembali

8/10 Good

Noppawan, Bogor

Liked: Staff & service, room comfort
Kesan di Grand Cempaka
Secara overall cukup bagus karena konsep resort cocok untuk keluarga
Response from General Manager on 2 Sept 2016
TERIMAH KASIH PAK ATAS KUNJUNGANYA ,MOHON MAAF KALAU ADA YANG KURANG ..DI TUNGGU KEDATANGANYA

6/10 Okay

zul, depok

Disliked: Cleanliness, property conditions & facilities, room comfort
Murah dan lumayan bagus
sebenarny saya memilih hotel lain di website, tetapi kok malah masuk ke hotel ini. sepintas sy perhatikan fasilitasnya lebih rendah drpd hotel yg saya pilih
terima kasih pak atas pilihan di hotel kami ,,mohon maaf apabila ada pelayanan dan fasilitas yang kurang kami management akan selalu memperhatikan masukan masukan nya hormat saya supriyono FOM