Lleras Park and Poblado Park are located near Haven, A Design Hotel, which provides a free breakfast buffet, a terrace and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Located in El Poblado, a neighbourhood in Medellín, Haven, A Design Hotel is in the entertainment district. El Tesoro Shopping Park and Santafé Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lleras Park and Poblado Park. Río Sur Shopping Center and Santa Fe Zoological Park are also worth visiting. Visit our Medellín travel guide
Near Poblado Park and El Tesoro Shopping Park, Haven, A Design Hotel provides a free breakfast buffet, a terrace and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Additional perks include:
An outdoor pool, along with sunloungers
A round-trip airport shuttle (surcharge), tour/ticket information and concierge services
A 24-hour front desk, smoke-free property and luggage storage
A front desk safe and a lift
Guest reviews speak highly of the helpful staff and location
Room features
All rooms are individually furnished, and include comforts such as 24-hour room service and air conditioning, as well as perks such as late-night room service and free WiFi.
24-hour return airport shuttle on request for a surcharge
Restaurants on site
360
Swing
Dining
Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
A bar/lounge
A coffee shop/cafe
Minibar
Room service (24 hours)
Bedrooms
Bedsheets provided
Bathroom
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch flat-screen TV with cable channels
Outdoor areas
Terrace
Laundry
Laundry facilities
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Free local calls
Iron/ironing board on request
Luggage storage
Phone
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
In an entertainment district
Near a health/beauty spa
Things to do
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
37 units
Individual decor
Individual furnishings
Property does not allow children
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children 17 and younger are not allowed at this property; all guests older than 17 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 200 per accommodation, per stay
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 7:00 PM
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Haven, A Design Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.
How much does it cost to stay at Haven, A Design Hotel?
As of 28 Aug 2026, prices found for a 1-night stay for 2 adults at Haven, A Design Hotel on 2 Sept 2026 start from RM390, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Haven, A Design Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Haven, A Design Hotel?
This property doesn't offer parking.
What time is check-in at Haven, A Design Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Haven, A Design Hotel?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Does Haven, A Design Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.
Where is Haven, A Design Hotel located?
Located in El Poblado, this aparthotel is within a 5-minute walk of Lokkus Contemporary Art and Lleras Park. Poblado Park and El Tesoro Shopping Park are also within 1 mile (2 km). Poblado Station is 18 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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