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Permata Inn

2.0 star property
Travelers find a comfortable haven at Permata Inn with practical conveniences from airport shuttles to tour assistance - all designed for easy escapes

Choose dates to view prices

Permata Inn combines comfort with convenience in thoughtful ways. Guests relax on the sunny terrace, pick up essentials at the on-site deli, and stay connected with in-room WiFi. The 24/7 staff ensures a seamless experience, ready to assist whenever needed.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Desk, free WiFi

Standard Room

Highlights

Air conditioning
LED TV
Free bottled water
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 3
  • 1 Single Bunk Bed

View all photos for Superior Room

Desk, free WiFi

Superior Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Desk, free WiFi

Premium Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Daily housekeeping
Desk
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
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About the area

Medan is home to Permata Inn. Grand City Hall and Vihara Borobudur are local landmarks, and travellers looking to shop may want to visit Plaza Medan Fair and Sun Plaza. Rahmat International Wildlife Museum & Gallery and Percut Waterpark are also worth visiting. Visit our Medan travel guide
Map
Jl. Guru Patimpus no.53, Medan, 20114

What's nearby

  • Grand City Hall
    12 min walk - 1.1 km
  • Bukit Barisan Military Museum
    14 min walk - 1.2 km
  • Sun Plaza
    15 min walk - 1.3 km
  • Vihara Borobudur
    19 min walk - 1.6 km
  • Tjong A Fie's Mansion
    4 min drive - 1.6 km

Getting around

  • Medan Station
    19 min walk
  • Medan (KNO-Kuala Namu Intl.)
    49 min drive

Restaurants

  • Macehat
    4 min walk
  • Mie Pangsit Siantar Asin
    2 min walk
  • RM Wen Chang
    3 min walk
  • Kopi Kenangan
    3 min walk
  • Rumah Makan Acek Botak
    3 min walk

About this property

Permata Inn

Property highlights
Take advantage of a terrace, dry cleaning/laundry services and a snack bar/deli at Permata Inn. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and luggage storage
  • A TV in reception and tour/ticket information
Room features
All guest rooms at Permata Inn have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
Extra amenities include:
  • Showers and free toiletries
  • Daily housekeeping and desks

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 24-inch LED TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher

Property is also known as

Permata Inn Medan
Permata Medan
Permata Inn Hotel
Permata Inn Medan
Permata Inn Hotel Medan

Frequently asked questions

Is Permata Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Permata Inn?

Self-parking is free at this property.

What time is check-in at Permata Inn?

Check-in begins at 1 PM.

What time is check-out at Permata Inn?

Checkout is at noon.

Does Permata Inn provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per vehicle applies.

Where is Permata Inn located?

Situated in Medan, this hotel is within a 10-minute walk of DeliPark Mall Medan and Plaza Medan Fair. Grand City Hall and Sri Mariamman Temple are also within 1 mile (2 km). Medan Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Permata Inn Reviews

6.8

7.4

Cleanliness

6.2

Location

7.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 4 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Preis-Leistung stimmt, superfreundliches Personal

Sauberkeit und Komfort war entsprechend des Preises. Dusche und Toilette war sehr sauber. Klimaanlage funktioniert auch. Auf Nachfrage gab es auch frische Bettwäsche zum Einzug ins Zimmer. (Es kommt in Indonesien häufig vor, dass die Wäsche nicht nach jedem Gast gewechselt wird.) Etwas störend war die Karaoke Bar nebenan und der Krach, aber Ohrstöpsel helfen ja.ich hatte ein einfaches Zimmer mit Gemeinschafts- Dusche und WC. Das Personal war supernett, hat Ausflugstipps gegeben und auch sonst immer weiter geholfen. Die Sehenswürdigkeiten der Stadt kann man bequem mit der Motorrikscha erreichen und direkt um die Ecke ist ein Straßenlokal mit gutem nasi Goreng und Kaffee.
Stayed 7 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The staff was sooo friendly and helpful! The hotel is very central. Simple room with a/c. Perfect for a short trip to Medan.
Stayed 1 night in Aug 2017

8/10 Good

Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonably good stay

The information on the room I booked was insufficient. I had to upgrade to a room with hot water shower and thus had to pay extra (more than stated on hotel.com website). The staff were friendly and helpful (depending on whom you speak to). The location is sufficiently good being near the bus station that provides transport to the airport. However, it's a little west of the main attractions.
Stayed 3 nights in Aug 2017

8/10 Good

Kristina

Liked: Cleanliness, property conditions & facilities

Convenient and nice budget hostel

It is budget hotel, don't expect much but it is perfect for 1 night stay before heading to Bukit Lawang. Staff is helpful with advices on public transportation to Bukit Lawang. However, not all girls at reception speak English which was a bit difficult to arrange transportation for us. Hostel offers shared taxi servise to Bukit Lawang. They charge per person, the price is reasonable. But we were group of 4 and the price we paid for 4 people was too high compared if we hired a private car.

4/10 Poor

Markus, Switzerland

Disliked: Staff & service

Didn't get what we paid for

The hotel is well situated. The rooms are ok for the price. There was one major problem: We booked and paid a room for 3 people. We only got a room for 2 persons. The reception refused to give us a bigger room or an extra bed. We had to book an extra room with a double bed and we didn't get reimbursed from the hotel or expedia. So we paid for 5 people instead of 3, which is a rip-off... So be careful when booking with expedia or when booking this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel located at middle of the town

comfortable hotel, easy to go to anywhere. Very polite staff at front desk.

4/10 Poor

M

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Incompetent reception practices and administration

Accommodation was superb and the staff helpful and friendly. However, reception staff, system administration and customer service was the worst I have experienced in the world and I just spent a week in the Jungle hence the use of this hotel. I stayed here twice and experienced absolute and fundamental inability to manage bookings. No knowledge of who was booking in, the companies they sell their rooms through and total trust of the customer even having provided printed evidence of booking. Incompetence beyond belief, not willing to contact provider hotels.com, happy for you to be left waiting 45 minutes and potentially walk away through frustration. Took everyone coming to reception an age and grief for them to acknowledge any booking. They told me to ring provider myself at £2 a minute call you can appreciate that this wasn't cost effective when room £12 night. Had to leave for flight 2am in morning but they insisted on keeping me waiting in reception until the room was checked by someone which almost cost me a lost flight why when they have your credit card details through a reputable company why should this be a problem? All other staff from were superb and I don't really blame the reception staff but everyone went through grief whilst I was waiting, and this was on both bookings either side of my trek, grief I can do without.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities

Good location

The rooms in the newer shop lot (2 doors away) is more cramped. Even for 1 person it is just sufficient space.

10/10 Excellent

carlitos rbb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sitio muy acogedor, perfecto para hacer último o primer día de tu viaje por sumatra

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic

Simple room located close to big mall, and where the airport bus end station. Far from main sites but with local bus it's no issue. Good air con.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and good for short stay.

Clean room. Close to bus station for quick stay.

6/10 Okay

Isaac

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness