Maxwell hotels from RM232

"Staff were very friendly and accomadating. When we first got to our room on the 2nd floor my husband noticed water dripping from the ceiling and looked like a leak in the roof possibly. We notified front desk staff right away and they moved us to a different room on the first floor. Room was clean. Main issue was the door to the bathroom was broken. It was a pocket sliding door and it didn't lock and wouldn't stay closed. Rooms could use some updates but wasn't horrible. Pool was packed both nights we were there. Pool was really warm so kids liked that. Jets in hot tub didn't work and water in the pool wasn't filthy but was little dingy looking like their filter system needs updated. Kids loved the arcade. We went to it both nights we were there. Had issue with the prize machine the 2nd night but it didn't help that other kids were hitting the machine and it was super packed so I am sure the system was overloaded. Went back in the morning to get prizes and it worked fine. Hotel manager was in there double checking stuff when we went back in the morning. People don't respect the no smoking as someone was smoking pot in their room and you could smell it all down the hallway. Resturant was mediocare. Wouldn't go back to again. Wait staff was friendly but food just wasnt all that great. For the price they charge the portion sizes were pretty small for the pasta. "

"The breakfast was great! The room was very nice, i wish the fireplace had worked, but everything else was great."

"Room was spotless."

"The room was clean. The hallway carpet was loose but it was apparent I upgrades were in progress. Breakfast was good. Only bummer was the hot tub was out of service. "

"Valet damaged my car manger still hasn’t returned my calls. Disappointing… room was pretty out dated. With that kind of customer service I won’t be returning."

"Perfect in every aspect "

"Yes it was excellent"

"This hotel is so gorgeous!! I love the statues, how historical it is, the thought put into decorating everywhere. The room was gorgeous and the bed was super comfortable! The speakeasy in the hotel is also a really cool thing. The drinks were good, they had non-alcoholic cocktails for sober friends, the decorations were really cool and kept to the speakeasy theme. The only downfall is the Nationwide Parking garage lol. Depending on where you park, you'll have quite the walk to the hotel. The elevator was broken so to go from the skywalk to the hotel, I had to go down 3 flights of stairs. Thankfully, the stairs are easy on joints with how easy they are to go up and down. Bright side is that the parking garage is only $10 for overnight."

"Great!! Would go back again."