Hotel Spa di Matemwe

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"Nous sommes arrivés à l’hôtel aucune visite de l’hôtel, la taxe était beaucoup plus cher que ce qu’il était indiqué sur la facture le gérant de l’hôtel pas du tout agréable la chambre que J ai réservé n’étais pas du tout la même et plus petite je devais avoir une baignoire plus une douche hors je n’ai eu qu’une douche la salle de bain était en mauvaise état, la piscine n’était jamais nettoyé très sale. Énormément déçue vue le prix que j’ai payé."

"La camera era discreta il bagno invece faceva schifo, sporco, maleodorante e mancante di tutti gli accessori. Spesso è mancata l'elettricità e quindi anche l'acqua ed il wifi. Ristorante sufficiente ma carente sul menu. Personale attento e disponibile. L'Hotel ha bisogno di urgente ristrutturazione,"

"The location is great and the accommodation is generally good. We had to get the taps fixed and get the weighing scales working. Our real problem was the food - not interesting, not well prepared. In a place like that, food is very important. Also, we informed the hotel two months before we went that there would be 3 people and not 4, but the hotel didn't reply, didn't pay any attention, and have refused to refund the cost of the fourth person. When we were there they promised to do something...

"We enjoyed all in this property. Thank You and see You again!"