Outdoor pool, pool umbrellas, pool loungers

Reviews of Hotel & Serviced Residence Gocce di Capri Sorrento Coast

3 out of 5
Hotel & Serviced Residence Gocce di Capri Sorrento Coast
Via delle Tore, 7, Termini, Massa Lubrense, NA

Reviews

8.4

Very good

Rating 10 - Excellent. 75 out of 183 reviews" "
Rating 8 - Good. 78 out of 183 reviews" "
Rating 6 - Okay. 18 out of 183 reviews" "
Rating 4 - Poor. 8 out of 183 reviews" "
Rating 2 - Terrible. 4 out of 183 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rosana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Gocce Management on 30 Nov 2023
Buongiorno da Goccedicapri, siamo dispiaciuti di leggere una recensione senza descrizione, cosa che ci avrebbe permesso di capire eventuali disagi e poter intervenire tempestivamente per migliorare la sua esperienza.Vorremmo comprendere meglio cosa non è stato di suo gradimento per avere l'opportunità di migliorare le aspettative degli ospiti.Sperando di riaverla come nostro ospite la salutiamo cordialmente.

10/10 Excellent

Victoria l

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend to families
Stayed 2 nights in Oct 2023

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

ALEXANDER, WHITSETT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, especially Christina, Mike and the young guy who took care of our check in at night. The staff book our boat tour and car tour. Everything was great. The lady serving breakfast was also nice. The place has excellent views, however our flight was delayed and we arrived at night and driving thru the mountain roads got us lost a few times since the roads are not well lighted. The hotel is on top of the mountain, so make sure you arrive daytime. Great hotel overall with great staff.
Stayed 3 nights in Sep 2023

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We appreciate how spacious the room is with large toilet, bed and separate dining and cooking area. Was also nice to have the large outdoor area as well. Overall found it very comfortable and the staff including bartenders are amazing. Slight negative is that there isn’t much telephone reception and the wifi does tend to drop out sometimes. Apart from that it was a lovely stay

4/10 Poor

James

Travelled with family
Disliked: Staff & service, room comfort
The service and quality of the food at the restaurant of hotel and it freshness wasn’t good at all, also they are very rude and agressive people. The bread on the burger clearly was old and maybe expired and I complained to them the star to Argue with me defending that the brad was fresh and good. The bread was falling a part
Stayed 5 nights in Aug 2023

10/10 Excellent

ADRIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice hotel. The hotel restaurant was very good. the place is beatiful, lovely sunsets :).

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I residence hotel was great and I highly recommend staying here. My only complaint is the pool closed at 7:30pm which was not posted on the site. After our site seeing adventure I didn’t check in until 7:40. The manager was amazing and allowed my son to swim for a little bit anyway.
Stayed 1 night in Jun 2023

10/10 Excellent

David

Stayed 7 nights in Jun 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful 4 day stay. The staff, the food and the view/location were absolutely amazing. I would love to come back some day!!
Stayed 4 nights in Jun 2023

10/10 Excellent

Carlos

Stayed 1 night in May 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous view of of the islands of Capris and Ischia from our terrace. The pool was great and the staff was very welcoming and friendly.
Stayed 3 nights in May 2023

8/10 Good

alethia

Stayed 2 nights in May 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except we really struggled getting the rooms air conditioning to operate at the temperature we wanted
Stayed 2 nights in Apr 2023

4/10 Poor

Carrie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is gorgeous and the restaurant is good and well serviced. But the reception lacked communication and the bar area was not helpful. There are no COVID protocols as claimed. When arrived our room had not been cleaned. Even though the site states that there is 24 hours between each stay. We were not told that you had to make reservations for breakfast so the next morning they wouldn’t seat us. The evening and morning of our departure. We had no running water and no working toilet. There was no communication about it and we were not offered water when I had to inquire about what was going on.
Stayed 1 night in Aug 2022

4/10 Poor

Carrie

Travelled with family
The views are breathtaking and the restaurant is wonderful and well serviced. The reception lacks communication and there are no safety precautions in place relating to COVID as posted on the site.
Stayed 1 night in Aug 2022

10/10 Excellent

Barry

Stayed 4 nights in Aug 2022

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful when it came to making tour and dinner reservations for us. The views were incredible.
Stayed 2 nights in Jul 2022

8/10 Good

Yessica, McAllen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Quiet, beautiful views! The downside, is that to get to the city center of Sorrento via taxi it will cost you 70 euros or more each way.
Stayed 2 nights in Jul 2022

8/10 Good

Fred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We lost power several times during the night, not sure about the day because most of times we were out sightseeing.
Stayed 3 nights in Jun 2022

10/10 Excellent

Teena, Toronto

Stayed 4 nights in Jun 2022

10/10 Excellent

Nousha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort on the Italian Southern coast! The views are unbelievable. The swimming pool is enormous and well kept. The staff is friendly and attentive. The resort restaurant is five star! The chef is incredible and our server, Antonio is a delight!
Stayed 3 nights in May 2022

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and customer service
The view from our room and the customer service in Gocce di Capri gets a 5 stars plus. Luisa and Cristina at front desk were fantastic. But the service in their bar was even better, all of them, specially Giovanna, the bartender, she was spectacular always smiling and attentive. She prepares their house cocktail Gocce di Capri, delicious, if you like cocktails, you must try it. The guys ( I didn’t get their names) during breakfast time were wonderful too. The hotel could use a little update, specially in bathroom.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place with great views
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from GOCCE TEAM on 29 Sept 2019
THANK YOU

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this smaller property. The staff was so friendly, our accomodations (a little cottage actually) was wonderful except for the tiny shower, and the on-site gourmet restaurant was fabulous and so reasonably priced. We loved this hotel and it's magnificent location, close to the Amalfi Coast, Sorrento, and with a perfect view of the island of Capri. We will definitely return.
Stayed 2 nights in Jul 2019
Response from GOCCE TEAM on 29 Sept 2019
THANK YOU

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from gocce team on 26 Sept 2019
thank you

10/10 Excellent

Chris, Vancouver, Canada

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning views from every corner of the property, and extremely friendly and helpful staff. Location was perfect for what we wanted to get out of our Amalfi Coast experience. The town of Termini is also just a 5min walk from the hotel and the locals are amazing. We honestly didn’t want to leave! *the only note I will make, is that the walls are paper thin, so do expect to hear every little noise from the neighbouring rooms. But otherwise, it was a fantastic stay!
Stayed 3 nights in Sep 2019
Response from Gocce Team on 20 Sept 2019
thank you

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from GOCCE TEAM on 12 Sept 2019
THANK YOU

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful sunset views!
Such a beautiful property! A stunning sunset over Capri, comfortable beds, and very helpful staff. It was also so nice to have a kitchen while traveling.
Stayed 1 night in Sep 2019
Response from GOCCE TEAM on 12 Sept 2019
THANK YOU

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family resort with ample apartments and great balance of privacy and atmosphere. Very good breakfast and excellent customer service. The location was excellent at the top of the peninsula with breathtaking views from the apartment overlooking Capri. Brilliant for family of all ages!
Stayed 10 nights in Aug 2019
Response from GOCCE TEAM on 2 Sept 2019
THANK YOU

8/10 Good

Verified traveller

Stayed 6 nights in Jun 2019
Response from gocce on 18 Jun 2019
thank you

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
High up from water. Great view of Capri and sunsets. Nice pool area. Good continental breakfast. Nice people. Restaurant food for lunch and dinner not so great.
Stayed 1 night in Jun 2019
Response from Gocce Team on 18 Jun 2019
Thank you .

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of Capri Island from our terrace Friendly staff Spacious aprtment
Stayed 3 nights in Jun 2019
Response from Gocce on 18 Jun 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff in a beautiful location overlooking Capri
Stayed 1 night in May 2019
Response from gocce team on 28 May 2019
thank you

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short, though Sweet Stay !
The resort has a " surf-shack " feel to it, & is run by a young team of enthusiastic girls & guys, we had a pleasant 2 night stay. Our room was really a small villa, with separate large living +bed + bathroom, with a garden / patio area, with a nice seating area. The hotel faces Capri & Ischia, so sunsets were pretty impressive ! The restaurant only opened on our first night, & whilst the service was a little rusty, no real complaints about the food & drink. Breakfast was typical, though was tasy, & enough. we found it a good base, & took an organised trip to Capri, which worked out ideal, being collected / dropped off at the resort. Overall, we really enjouyed our stay there, no complaints.
Stayed 2 nights in May 2019
Response from Gocce Team on 17 May 2019
Thank you Gocce Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location with amazing views and ample parking
Stayed 6 nights in May 2019
Response from Gocce team on 13 May 2019
thank you.

8/10 Good

Gary

Liked: Cleanliness, staff & service
Lovely hotel in traditional charming village.
We loved our short stay at Gocci de Capri. The hotel was perfectly situated in the friendly little village of Termini. The view of Capri is stunning! The service we received at the hotel was the best we received during our stay in Italy. Everyone was very friendly and helpful. My only complaints are that the weather was not great which drew attention to the poor heating in the apartments. The bathrooms were particularly cold and it’s not pleasant having a shower in a freezing bathroom.Also some of the equipment is tired and could use updating. Overall our stay was great and I would definitely recommend but just wait until the weather is a bit warmer. Would have loved to gavectaken advantage of the pool and outside area!! I would return!!
Stayed 3 nights in Apr 2019
Response from GDC on 4 May 2019
thank you

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019
Response from Gocce Team on 31 Mar 2019
thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views over Capri and the Bay of Naples, very quiet and serene location ideal for those wanting a sedate base for the Amalfi Coast .
Stayed 5 nights in Mar 2019
Response from GOCCE TEAM on 31 Mar 2019
THANK YOU FOR YOUR FEEDBACK.MYCH APPRECIATE. WE ARE HAPPY THAT YOU HAVE HAD WONDERFUL TIME HERE GOCCE TEAM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018
Response from gdc on 12 Nov 2018
.

10/10 Excellent

Harpinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful View
We stayed here driving down from pompeii to do the Amalfi coast the next day. Distance to positano was about 25mins so very convenient. And excellent for the price we paid. It was very comfortable and was equipped with everything u need. Staff were very friendly and made sure our stay was comfortable.
Stayed 2 nights in Oct 2018
Response from Gocce Team on 6 Nov 2018
Thank you for your stay with us. We hope to see you again. KInd regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great location and a very nice view. The hotel staff was particularly helpful, friendly and accommodating.
Stayed 2 nights in Oct 2018
Response from GOCCE TEAM on 9 Oct 2018
tHANK YOU FOR SHARING YOUR EXPERIENCE. FOR US IS A PLEASURE TO ASSURE A GREAT STAY TO ALL OUR GUESTS. WE HOPE TO SEE YOU AGAIN IN THE FUTURE. KIND REGARDS

10/10 Excellent

Katie, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view. Staff were fantastic to work with and helped make our late arrival easy to get settled into our room
Stayed 2 nights in Sep 2018
Response from Gocce Team on 25 Sept 2018
Thank you. For us it is a pleasure to make the holiday of our guests as relaxing and pleasant as possible. Hoping to see you again, Regards, Gocce Team

8/10 Good

Ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great views, amazing staff apartments need refurb
Great views from the apartments and pool area. Good location, as walking distance to a small village with shops and eateries. All staff were very friendly and helpful. The pool area and snack bar are great places to relax. However it was let down by the very dated and damp smelling accommodation. The kitchen in our apartment was very old and tired, the hotels.com photos were clearly taken years ago. General fixtures, fittings and doors were old and grubby. The apartment is clearly overdue a full refurbishment. Also the wild dogs roaming around and swimming in the pool were a real nuisance.
Stayed 4 nights in Aug 2018

2/10 Terrible

Claudia P.

Not what is advertised and not clean.
We were very disappointed the pictures shown online are very deceiving, the beach looks very close but at least a 30 minute drive and our room smelled and had a lot of mold. I would not recommend this property unless you don’t mind being by a pool and breathing in moldy air.
Stayed 2 nights in Aug 2018

8/10 Good

Massimo

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2018
Response from GOCCE TEAM on 25 Aug 2018
THANK YOU FOR YOUR STAY WITH US. WE HOPE TO SEE YOU AGAIN AT OUR RESORT.

8/10 Good

Sue

Liked: Cleanliness, staff & service, room comfort
Great views of Capri
The outstanding feature of this hotel is definitely the location and stunning views of Capri and bay of Naples.
Stayed 7 nights in Jun 2018
Response from Gocce Team on 2 Aug 2018
Dear Sue, Thank you for sharing your experience at Gocce di Capri. Thank you again for choosing us for your stay in Sorrento Coast. Kind regards, Gocce Team

10/10 Excellent

David, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and Between Sorrento and Amalfi Coasts
Well-located appartment hotel with good pool and restaurant, excellent breakfast, well-placed for both Sorrento and Amalfi coasts (and Capri), with young, helpful and enthusiastic staff Superb views of Capri, Ischia and bay of Naples Nice beach and facilities near nearby Nerano Two good restaurants walkable in nearby Termini, particularly the new Salvatore with ambitious gastronomic menu Well-organised daytrip tp Capri
Stayed 5 nights in Jun 2018
Response from CRISTINA GOCCE TEAM on 26 Jun 2018
tHANK YOU FOR YOUR FEEDBACK. WE ARE HAPPY TO KNOW TAHT YOU HAVE SPENT LOVELY TIME AT THE RESORT. WE HOPE TO SEE YOU AGAIN HERE

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service
Excellent stay
Excellent
Stayed 3 nights in Jun 2018
Response from CRISTINA GOCCE TEAM on 26 Jun 2018
THANK YOU FOR YOR STAY WITH US. :)