Hotel Mesra Haiwan Kesayangan di Mascoutah

"Staff was fantastic, room was clean, and my husband liked the tall person friendly shower head! We will be back! Perfect for families staying for soccer just down the road in O’Fallon. "

"The whole place could use a very very deep clean. The lock to my door didn't work, so I couldn't leave anything in the room to get food places. Even after bringing it up, they didn't want to accommodate me with a room with a working lock. And by working lock, I mean you can physically enter the room without a key card. Since they're pet friendly get ready to see all the leftover pet stains, under UV the place looks like a Jackson Pollock painting. High touch surfaces not cleaned."

"Toilet had difficulty flushing; stayed with a dog and had to pay separately. The breakfast was not good; coffee ran out. "

"Nobody on staff late night, had to ring bell. Smell of Thau food constantly, not much of a breakfast. No spoons, knives, forks, three cups, no coffee throughout the day, and no napkins. "

"The staff was nice when we checked in. However we never saw anyone after that. We woke up early to enjoy the free breakfast before our 6 hour drive and they had almost nothing. There was an empty crockpot with dirty tongs, waffle maker was not on and old batter in the dispenser. No warm food available. We had no one to complain to because no one was at the desk to check us out. Only a sign that said “leave your key here”. The room wasn’t dirty, but felt stale and not freshly clean. Not worth the...

"The free breakfast & appetizers/dinner is wonderful♥️ The staff all seem happy & positive♥️ Very clean♥️ "