Seasonal outdoor pool, pool umbrellas, pool loungers
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Reviews of Baglio Custera Hotel & Restaurant

3 out of 5
Baglio Custera Hotel & Restaurant
Contrada Rakalia 312 A, Marsala, TP

Reviews

10

Exceptional

Rating 10 - Excellent. 19 out of 19 reviews" "
Rating 8 - Good. 0 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Feroza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in a very quiet area with not much to see in the immediate vicinity so you need a car if you want to visit the surrounding area. The hotel itself is small and lovely. The grounds are very well maintained and the pool area is a great place to just chill out. It is nice to wake up and see the olive trees outside. The onsite restaurant has a delicious breakfast and tasty dinner options. The staff was definitely the highlight for us. Everyone was so warm, welcoming and extremely helpful. We would not hesitate to stay at the Baglio Custera again. Many thanks to Ettore, his brother Eugenio (may not have gotten this name correct) and their Dad Giuseppe for making our stay a memorable one in only good ways. And we cannot forget Brigitte who is an excellent baker and made sure all our needs were met at breakfast. The rest of the staff, from the restaurant servers to the cleaning staff were all so friendly and made us feel at home. Thank You to all for a lovely stay at your lovely hotel.
Stayed 3 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is beautiful. We loved the hotel and the pool.
Stayed 2 nights in Sep 2023
Response from David Castiglione - H.M. on 11 Oct 2023
Dear Karen thanks for your nice feedback.We hope to see you soon in our Baglio.Take care

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made a late last minute reservation there because our flight was diverted from Catania to Trapani. We were exhausted and my daughter had a migraine. Even though we arrived late, the staff was there ready to check us in and get us to our room ASAP. In the morning breakfast was wonderful and they let us hang out on the property until I was all set with a rental car.
Stayed 1 night in Aug 2023
Response from David Castiglione - H.M. on 12 Aug 2023
Dear William, Thank you for the time and words of praise spent on our behalf. It was a great pleasure for us to host you and give you the opportunity to enjoy some well-deserved relaxation. We hope to see you again very soon.Best regards

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter stayed here and recommended that I stay here one of the best recommendations she ever made great environment perfect for just relaxing would definitely come back here again in and the restaurant on the premises for dinner it’s amazing The staff is wonderful
Stayed 4 nights in Jul 2023
Response from David Castiglione - H.M. on 15 Jul 2023
Dear friend Thierry, thanks a lot for your extraordinary feedback. We apreciate it so much!!! We work hardly to provide the best service to our guests and to do all our best. Satisfaction of our friends is the main target of our efforts.Thanks from all the Staff & hotel management

10/10 Excellent

Joon-Hyung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with wonderful staff, clean facilities, excellent restaurant on site. Highly recommend!
Stayed 3 nights in Mar 2023
Response from David Castiglione - H.M. on 5 Apr 2023
Dear mr. Joon-Hyung thanks a lot for your kind feedback. We aprecited so much. It rewards us for our efforts.We hope to see you again here soon.Best regardsH.M.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel
This is a lovely hotel. The room was spotless and very comfortable. So refreshing! The dinner was amazing, as was the breakfast. Fantastic location between Marsala and Trapani!
Stayed 3 nights in Sep 2022
Response from David C. - H.M. on 10 Oct 2022
Dear Martha, thank you very much for spending your time for your precious feedback. We hope to see both of you soon.Best RegardsH.M.

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022
Response from David C. - H.M. on 5 Sept 2022
Dear Danielle, thanks so much for choosing our Baglio Custera Hotel***. We hope to see you soon again here to let you feel home.Best RegardsH.M.

10/10 Excellent

Lilian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best!
The best accomodation we had in Sicily. Rooms were spotless clean. The hotel is surrounded by olive trees which makes it a wonderful scenery to find yourself in. You can dine at the hotel, which is very convenient, no need to look for a restaurant elsewhere. And the food is also the best we had in Sicily. They were very nice to cook something outside the menu for our baby. The staff is very friendly and helpful. Would return as soon as possible.
Stayed 1 night in Jun 2022
Response from David C. - H.M. on 6 Jul 2022
Dear Lilian, thanks a lot for your awesome words, we apreciate it so much. We hardly work to sotisfy our guest, providing all our efforts to make as much as we can. Our objective is to let our guest feel at home, enjoing our beloved resort. We really hope to see you soon. Best Regards

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect...if I had something to say, lack of pillows in the bed and the bed is a bit hard...but everything else is excellent !!
Stayed 1 night in Apr 2024
Response from David Castiglione - H.M. on 22 Apr 2024
Dear Pierre, thanks a lot for spending a few minutes of your precious time for us.We hope to see you very soon.

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from David Castiglione - H.M. on 11 Oct 2023
Thanks a lot dear Jeanine.We hope to see you soon.

10/10 Excellent

SEILER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe établissement mais très guindé. Personnels au petit soin et très bonne réception
Stayed 1 night in Aug 2023
Response from David Castiglione - H.M. on 27 Aug 2023
Nous vous remercions pour le temps que vous nous avez consacré. Nous espérons vous revoir bientôt.La direction de l'hôtel

10/10 Excellent

Maarten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustig gelegen en mooie accommodatie, op een kleine rit van Marsala verwijderd. Het diner is subliem!
Stayed 5 nights in Aug 2023
Response from David Castiglione - H.M. on 27 Aug 2023
Thank you very much for your time and we are very happy that you enjoyed these moments of serenity. We hope to see you again soon.

10/10 Excellent

Harris

Liked: Cleanliness, staff & service, property conditions & facilities
Tout est parfait
Stayed 6 nights in Aug 2023
Response from David Castiglione - H.M. on 16 Aug 2023
Thank you so much.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Wunderschöne unterkunft, ambiente super
Stayed 1 night in Jul 2023
Response from David Castiglione - H.M. on 4 Aug 2023
Dear Lisa, thank you very much for honouring us with your lovely presence and for your words of appreciation for our work. We hope to see you again soon

10/10 Excellent

Benoit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wow. Everything was perfect. Staff was wonderful. Hotel and rooms are very clean, nice and design. Restaurant was amongst the best we had in Sicily. Highly recommended !
Stayed 3 nights in Jul 2023
Response from David Castiglione - H.M. on 13 Jul 2023
Dear Benoit, we greatly appreciate your words of praise, as they are lifeblood for our efforts.Thank you very much

10/10 Excellent

Fangio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from David Castiglione - H.M. on 5 Jul 2023
Agradecemos de todo o coração e esperamos vê-lo novamente em breve.A gerência

10/10 Excellent

angelo, Milano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un baglio immerso nelle campagne di Marsala, a 15 minuti dal centro città in un’oasi di tranquillità. Una dozzina di camere selezionano notevolmente la clientela, pertanto non troverai confusione ma vero relax. Personale top!! Gentilissimo e pronto a dare consigli ed informazioni. Una costruzione recente e di ottima fattura con attenzione ai particolari e le finiture di pregio. Darei 5 stelle se non fosse per la colazione, che la renderei più ricca, meglio se con prodotti del territorio. Capisco i pochi ospiti, ma provate a pensare a farla su prenotazione. Consigliatissimo da provare, se torni ci vado sicuramente.
Stayed 2 nights in Jun 2022
Response from David C. - H.M. on 26 Jun 2022
Carissimo Angelo, grazie infinite del suo graditissimo feedback! Abbiamo molto apprezzato le sue parole di elogio, le quali sono linfa vitale per il nostro operato. Inoltre la ringraziamo enormemente del suggerimento, del quale faremo tesoro, al fine di migliorare sempre più la qualità del nostro servizio. Con l'augurio di rivedervi presto, porgo Cordiali Saluti