Terrace/patio
Check availability

Reviews of Mardin Osmanlı Konağı

Mardin Osmanlı Konağı
1. Caddesi No. 135, Cumhuriye Cd., Merkez, Mardin

Reviews

8.4

Very good

Rating 10 - Excellent. 66 out of 134 reviews" "
Rating 8 - Good. 39 out of 134 reviews" "
Rating 6 - Okay. 16 out of 134 reviews" "
Rating 4 - Poor. 7 out of 134 reviews" "
Rating 2 - Terrible. 6 out of 134 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Eyal

Travelled with group
Disliked: Property conditions & facilities, room comfort
Major disappointment
Personnel does not speak English. Room is cold, except just under the ac. No heating in bathroom. Freezing. Internet sketchy. I lost hours of work and even to co tact the help desk I needed to restart several times, each time with another agent, due to connection, and from scratch. Noise from other rooms and guests with kids in dining room. No one is there to tell them. My friend ran away after 1 night. No housekeeping during stay, only when I insisted once. Cigarette smell from stiff towels. Phone disconnected in room. I had to run to the sleepy, non English speaking receptionist every time in the open, freezing and windy corridors and flights of stairs. No replnishment of buffet
Stayed 3 nights in Dec 2022

2/10 Terrible

Mustafa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible in Mardin
It was terrible. Bed sheets were stained, toilets needed repaired. We requested, but they still didn't repaired. No room cleaning. They had nice pictures on their website, don't be fooled with them. Pricey. A two star hotel could be cleaner and nicer than this so called ( konak ? ) hotel.
Stayed 2 nights in Sep 2022

10/10 Excellent

Owain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and very helpful staff.
Stayed 2 nights in Jun 2022
Response from Mardin Osmanlı Konağı on 14 Jun 2022
thank you for the evaluation

8/10 Good

Zeynep

Stayed 2 nights in May 2022
Response from Mardin Osmanlı Konağı on 5 Jun 2022
değerlendirmeniz için teşekkür ederiz

8/10 Good

Özlem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Mardin Osmanlı Konağı on 20 May 2022
Değerlendirmeniz için teşekkür ederiz

8/10 Good

Muhammad Asri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting around Mardin's Old City.
Stayed 1 night in Apr 2022
Response from MARDİN OSMANLI KONAĞI on 28 Apr 2022
Hello Thank you for your evaluation.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021
Response from MARDİN OSMANLI KONAĞI on 14 Nov 2021
öncelikle yapmış olduğunuz değerlendirme için teşekkür ederiz.sizleri tekrar ağırlamaktan mutluluk duyarız

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right in the tourist district close to everything. The hotel staff was very helpful, ambience was fabulous. They even had prepared recommendations for restaurants and other places to visit.
Stayed 1 night in Oct 2021
Response from MARDİN OSMANLI KONAĞI on 5 Nov 2021
Thank you

10/10 Excellent

asim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Mardin Osmanlı Konağı on 30 Oct 2021
Değerlendirmeniz için teşekkür ederiz sizleri tekrar ağırlamaktan mutluluk duyarız

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds are not comfortable
The bed was very uncomfortable, we asked to change it or move us into another room. Unfortunately declined.
Stayed 2 nights in Oct 2021
Response from MARDİN OSMANLI KONAĞI on 5 Nov 2021
Thank you

10/10 Excellent

Bahattin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Mardin Osmanlı Konağı on 13 Aug 2021
Değerlendirmeniz için teşekkür ederiz

8/10 Good

Mustafa Seyit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from MARDİN OSMANLI KONAĞI on 24 Aug 2021
TEŞEKKÜR EDERİZ

6/10 Okay

Mikhail

Travelled with family
There is no hotel parkig, it's very difficult to find a free space on the street. Rastaurant doesn 't work, only for simple breakfast. Refrigerator (minibar) didn't work in our room and there were nothing except 2 bottles of water.
Stayed 1 night in Jun 2021

8/10 Good

Kent

Liked: Cleanliness, property conditions & facilities, room comfort
Rooms with views may not have them
We reserved a Standard Triple room that supposedly has a "city view." The city view is not from the room, it is from the terrace. We switched to a slightly smaller and cheaper Panoramic Room, which has a view. The manager said we would need to pay 25 Euros additional to switch. After a long discussion, the manager allowed us to switch. I told him he needs to correct the information about the view, because it is misleading. Other than the above, we were happy with the room, the location, and the hotel itself. It is a charming old mansion that has been nicely transformed into a hotel. The hotel is quiet at night and the rooms are far from traffic noise. The hotel was able to park my car on the street and I appreciated that. Parking is a nightmare in old Mardin. The breakfast was good and the restaurant staff appears to be practicing COVID precautionary measures.
Walkway between rooms
Hotel lobby
Stayed 2 nights in Oct 2020
Response from Mardin Osmanlı Konağı on 27 Oct 2020
Thank you for your valuable comments.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Absolutely beautiful hotel, in the perfect location. Staff were wonderful, breakfast was great and the rooms were exceptionally clean. I would highly recommend this hotel!
Stayed 2 nights in Oct 2020
Response from Mardin Osmanlı Konağı on 11 Oct 2020
Değerlendirmeniz için teşekkür ederiz

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
. . .
Stayed 1 night in Oct 2020
Response from Mardin Osmanlı Konağı on 6 Oct 2020
Değerlendirmeniz için teşekkür ederiz

8/10 Good

CEM TUGRUL

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019
Response from Erdoba Osmanlı Konağı on 11 Jun 2019
Değerlendirmeniz için teşekkür ederiz

8/10 Good

Cantürk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Mardin Osmanlı Konağı on 13 Jun 2019
Değerlendirmeniz için teşekkür ederiz

8/10 Good

Maggie, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view from the room and the terrace! Good location for walking around, nice ambiance.
Stayed 2 nights in Aug 2018
Response from Mardin Osmanlı Konağı on 23 Aug 2018
THANK YOU

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in historic city
Beautiful hotel in historic city. Staff was very accommodating and helpful. As an English speaker there was a bit of a language barrier but that is ok and was expected going in. Rooms were very clean. Breakfast seemed just so so but I was coming off a stomach virus acquired in Istanbul so maybe nothing was that appetizing for me. Maybe better for couples or family, I was solo. Overall a pleasant stay.
Stayed 2 nights in Aug 2018
Response from Erdoba Osmanlı Konağı on 19 Aug 2018
teşekkür ederiz

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting Hotel
Stayed 2 nights in Jul 2018
Response from Mardin Osmanlı Konağı on 27 Jul 2018
Değerli Anonymous yapmış olduğunuz yorum ve değerlendirmeye gerçekten anlam veremedik.otelimiz hizmet kalitesi diğer misafirlerimiz açısından takdir edilirken sizin bu derece kötü yorum ve değerlendirme yapmanız bizi şaşırttı. mesajımı okur ve geri dönüş yaparsanız bizleri mutlu edersiniz.

8/10 Good

Ramazan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mardin Osmanlı Konağı on 11 Nov 2023
Teşekkür ederiz

10/10 Excellent

Cagri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

cihat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Erkan

Stayed 1 night in Jul 2023

6/10 Okay

GULNUR

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Üzdü
Çarşaf, nevresim, havlular sararmış mı kirli mi anlaşılmıyor. Odadan daha önceki misafirlerden kalan sigara atıkları çıktı. Kulak çubuğu, makyaj pamuğu gibi şeyler yoktu. Onun dışında personel çok güler yüzlü, gezecek yerler konusunda vs çok yardımcı oldular sağolsunlar.
Stayed 1 night in Apr 2023

8/10 Good

MELTEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oda temizdi. sahipleri ilgili. çok merkezi, yeri harika. kahvaltısı da güzeldi. sadece internet kötüydü, 2 gün kaldık pek kullanamadık.
Stayed 2 nights in Jan 2023

8/10 Good

Serhan

Travelled with family
Liked: Staff & service, property conditions & facilities
Manzara çok iyi genel olarak fena değil.
Panoramik oda tercih ettik . Konak dışında normal bina ek olarak yapılmış.Manzara olarak gerçekten çok iyi konumda.Hotel çalışanları gayet yardımsever. Kahvaltı orta düzeyde.
Stayed 1 night in Nov 2022
Response from Mardin Osmanlı Konağı on 31 Dec 2022
Değerlendirmeniz için teşekkür ederiz

8/10 Good

murat

Travelled with family
Liked: Property conditions & facilities
Konaklama çok kryif almadık odalar küçük çocuk olmadına rağmen 2 yqtaklı oda verildi konumu güzel ama beklentiyi karşılqmıyo.
Stayed 1 night in Nov 2022

10/10 Excellent

güray

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Aile oteli
Otel güzel aile oteli heryere yakın temiz memnun kaldım çalışanları ve sahibi çok ilgili kişiler
Stayed 2 nights in Nov 2022
Response from Mardin Osmanlı Konağı on 17 Nov 2022
Değerlendirmeniz için teşekkür ederiz

6/10 Okay

hüseyin

Stayed 1 night in Nov 2022

8/10 Good

Bilge Betül

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022
Response from MARDİN OSMANLI KONAĞI on 17 Nov 2022
DEĞERLENDİRMENİZ İÇİN TEŞEKKÜR EDERİZ

4/10 Poor

Annie

Disliked: Cleanliness, property conditions & facilities, room comfort
Une très belle façade, sans plus
Bâtiment remarquable. Une très belle devanture, mais rien de plus. Les cabinets sentent mauvais, le petit-déjeuner est médiocre, pas de jus de fruits, il n’y a pas de thé ou de café avec bouilloire offert en chambre. Il faut aller en terrasse et payer pour ceux-ci, ce qui est vraiment inusité en Turquie. La propreté des chambres est à revoir: poussière sur les surfaces, fenêtres sales, murs douteux. Malheureusement, bien que la localisation et le bâtiment soient magnifiques, le reste ne justifie pas le montant qu’on paie.
Stayed 2 nights in Oct 2022

10/10 Excellent

Suzanne

Stayed 2 nights in Sep 2022
Response from Mardin Osmanlı Konağı on 26 Sept 2022
Teşekkür ederiz

10/10 Excellent

Mariam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Extremely clean. Very very satisfied with my stay. We were 10 people and they arranged for us to stay in the rooms perfectly. It was very cosy and very very clean. Thank you for a perfect stay.
Stayed 1 night in Aug 2022
Response from Mardin Osmanlı Konağı on 19 Aug 2022
Değerlendirmeniz için teşekkür ederiz

10/10 Excellent

Mariam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Fantastic hotel. Extremely clean. Amazing view from the terass and very very cosy. The location is in the middle of the old bazaar. Highly recommended mainly because of how clean and fresh everything was.
Stayed 1 night in Aug 2022
Response from MARDİN OSMANLI KONAĞI on 18 Aug 2022
Thank you for your evaluation

10/10 Excellent

sabri, Arnsberg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
الشباب ما قصرو ،والفندق له طلة روعة من فوق جبل ماردين. وتحس حالك عايش بقصر . فندق روعة ومعاملة كتير كويسة
Stayed 2 nights in Jul 2022
Response from Mardin Osmanlı Konağı on 7 Jul 2022
Teşekkür ederiz

10/10 Excellent

Faruk

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jun 2022
Response from MARDİN OSMANLI KONAĞI on 29 Jun 2022
Yorumunuz için çek teşekkür ederiz. Tekrar görüşmek dileğiyle...

10/10 Excellent

Sevda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Mardin Osmanlı Konağı on 23 Jun 2022
Değerlendirmeniz için teşekkür ederiz. Sizleri tekrar ağırlamaktan mutluluk duyarız

10/10 Excellent

YASUHITO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルからの眺めは素晴らしく、スタッフも親切で部屋内も清潔であった。シャワーブースの石鹸の台がタイル目地にビス止めされているのですぐに落ちるのが残念。
Stayed 3 nights in Jun 2022
Response from MARDİN OSMANLI KONAĞI on 21 Jun 2022
thank you

8/10 Good

Bakhtiar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from MARDİN OSMANLI KONAĞI on 18 Jun 2022
Değerlendirmeniz için teşekkür ederiz. Tekrar görüşmek dileğiyle...

8/10 Good

Rene

Stayed 1 night in May 2022
Response from Mardin Osmanlı Konağı on 19 May 2022
Değerlendirmeniz için teşekkür ederiz

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Mardin Osmanlı Konağı on 9 May 2022
Değerlendirme için teşekkür ederim

10/10 Excellent

AHMET

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konum ve görevli arkadaşlar gayet iyi idi
Stayed 2 nights in May 2022
Response from MARDİN OSMANLI KONAĞI on 8 May 2022
Merhaba değerlendirmeniz için teşekkür ederiz.Sizleri tekrar ağırlamaktan mutluluk duyarız

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Mardin Osmanlı Konağı on 6 May 2022
Merhaba yapmış olmuş değerlendirme için teşekkür eder. sizleri tekrar ağırlamaktan mutluluk duyarız

10/10 Excellent

Necati Mert

Stayed 1 night in Apr 2022
Response from Mardin Osmanlı Konağı on 27 Apr 2022
Değerlendirmeniz için teşekkür ederiz sizleri tekrar ağırlamaktan mutluluk duyarız

8/10 Good

Yigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin Hizmeti ve temizliği gayet iyiydi. Yalnızca tas Konak olduğu icin internet odadan zor cekiyordu. Genel olarak memnun kaldım teşekkür ederim
Stayed 3 nights in Nov 2021
Response from MARDİN OSMANLI KONAĞI on 11 Nov 2021
Teşekkür Ederiz

6/10 Okay

YAHYA

Liked: Cleanliness, staff & service
Disliked: Room comfort
Güzel ana bina çok küçük ekleme oda.
Kalabalık bir Mardin Tatilinde konumu güzel tarihi binanın ek yapılmış odasında fayda/fiyat oranı düşük bir konaklama gerçekleştirdik. Oda çok küçüktü ve Mardin Mutfağı'nın merkezinde kahvaltıda hiçbir özellik yoktu.
Stayed 1 night in Oct 2021
Response from MARDİN OSMANLI KONAĞI on 11 Nov 2021
Teşekkür ederiz

10/10 Excellent

Gülsüm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Mardin Osmanlı Konağı on 7 Nov 2021
Değerlendirmeniz için teşekkür ederiz

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel, konumu çok iyi. Otopark eski mardinde zaten sıkıntı. Bir de kahvaltı daha güçlü olabilirdi
Stayed 2 nights in Oct 2021
Response from MARDİN OSMANLI KONAĞI on 5 Nov 2021
Teşekkürler