Hotel Mesra Haiwan Kesayangan di Manizales

"The hotel is very nice and clean in a beautiful property. The receiving staff lacked knowledge about not charging taxes to those of us that are just visiting from abroad. The front desk person required to see the physical seal with the date of entrance. Since my husband is Colombian by birth, he used the biometric entrance. The hotel staff told us that he couldn’t help us with that and charged us 19% taxes. As we continued our trip and stayed at different hotels, we learned that there is an...

"I have a video of a cockroach in the shower, and the chicken broth at breakfast was always watery and had no flavor."

"I booked through Expedia and paid the booking price on check in. On check out the hotel charged me more money because they said the booking price was too low."

"Very nice place with an amazing view! The lady that greeted us and checked us, and was super helpful and kind. Breakfast was delicious. I highly recommend."

"Check invert slow we have to wait 30 min only one person doing everything, the only good thing about this location was the location and the shower everything else kinda rustic for my taste. Breakfast good a little slow even though we were the only ones waiting for it ."