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Reviews of RedDoorz Plus near Capitol Commons

2.5 out of 5
RedDoorz Plus near Capitol Commons
45 General Delgado, San Antonio, Pasig

Reviews

5.0
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

5.2/10

Cleanliness

4.0/10

Staff & service

3.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2020

2/10 Terrible

Oliver

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Experience
Front desk staff was rude.. I didn't even check in. I just left. I told her to cancel my reservation. I should get a refund
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from RedDoorz Philippines on 13 Nov 2019
"Dear Anonymous Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about our services. Please rest assured we have addressed this with the team to ensure we improve on this. We hope that you will consider us for your next trip"

8/10 Good

Verified traveller

Stayed 16 nights in Oct 2019
Response from RedDoorz Philippines on 13 Nov 2019
"Dear Anonymous Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about our services. Please rest assured we have addressed this with the team to ensure we improve on this. We hope that you will consider us for your next trip"

2/10 Terrible

Ellie, MNL

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don't respond to email. Their phone line was cut off and I wasn't sure if our reservation was still available. Refused to issue a refund despite the fault being on their side. I'll avoid all these reddoorz hotels now.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family and small children, Travelled with partner
Disliked: Amenities
please update your latest time regarding late checkin. thank you
Stayed 2 nights in Jun 2019