Front of property

Reviews of Red Planet Makati Avenue Manila

3 out of 5
Red Planet Makati Avenue Manila
E. Mercado corner, F. Calderon St., Kalayaan Avenue, Makati, Manila

Reviews

7.8

Good

Rating 10 - Excellent. 294 out of 1000 reviews" "
Rating 8 - Good. 404 out of 1000 reviews" "
Rating 6 - Okay. 207 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Helpful staff.
Stayed 2 nights in Apr 2024
Response from Gio / Hotel Manager on 15 Apr 2024
Dear Mr. Samuel,Thank you for your kind words! We're delighted to hear that you enjoyed your time with us and found our staff helpful. If you need anything else during your stay, please feel free to let us know. We look forward to welcoming you back in the future.

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gio / Hotel Manager on 12 Apr 2024
Hi Ms. Jenny,Thank you for choosing to stay with us. We hope to see you again soon.

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Room size is good for 1 or 2 nights. Not much space. Cheep price so I didn't expect much. Overall I'm happy with my atay
Stayed 2 nights in Apr 2024
Response from Gio / Hotel Manager on 12 Apr 2024
Hi Mr. Noel,Glad to hear you had a satisfactory stay!we hope to see you again soon.

6/10 Okay

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There a two nightclubs next to the hotel and open 7 days a week. Closed for 1 day during Good Friday. The music starts at 9pm-3am and super loud. The hotel building vibrates and having a tough time sleeping. I requested to be moved to the other side. It helped a little bit but the music is still super loud. Also, I didn't know I was at the Red Light District!! :-/
Stayed 3 nights in Mar 2024
Response from Gio / Hotel Manager on 9 Apr 2024
Dear Ms. JoyI deeply apologize for the inconvenience you've experienced during your stay. We understand the disturbance caused by the nearby nightclubs, especially with their loud music that makes it challenging to sleep. Your comfort and satisfaction are our top priorities, and we'll do our best to address these concerns promptly. Thank you for bringing this to our attention.

10/10 Excellent

Ahmad

Stayed 1 night in Mar 2024
Response from Gio / Hotel Manager on 25 Apr 2024
Dear Mr. Ahmad,Thank you for the 5 star rating. We hope to see you again.

10/10 Excellent

William, Santa Rita

Liked: Cleanliness, staff & service, property conditions & facilities
I been going to this hotel for 12 years. It is like a second home to me.
Stayed 1 night in Mar 2024
Response from Gio / Hotel Manager on 1 Apr 2024
Hi Mr. William,Thank you for the perfect rating. We hope to see you again.

10/10 Excellent

Leilani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and affordable.
Stayed 3 nights in Mar 2024
Response from Gio / Hotel Manager on 1 Apr 2024
Hi Ms. Leilani,Thank you for the perfect rating. We hope to see you again.

10/10 Excellent

KEMIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are accomodating
Stayed 1 night in Mar 2024
Response from Gio / Hotel Manager on 19 Mar 2024
Dear Valued Guest,Thank you for choosing to stay with us. We are all delighted to know that you appreciated the accommodation of our staff. We hope to see you again.

8/10 Good

Vasant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access for everything.
Stayed 3 nights in Mar 2024
Response from Gio / Hotel Manager on 18 Mar 2024
Dear Valued Guest,Thank you for choosing to stay with us. We hope to see you again.

10/10 Excellent

Jeremy

Stayed 2 nights in Mar 2024
Response from Gio / Hotel Manager on 1 Apr 2024
Hi Mr. Jeremy,Thank you for the perfect rating. We hope to see you again.

8/10 Good

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting concept of chatting with the reception through the app. Would be perfect if there would be at least super-mini fridge in the room
Stayed 2 nights in Mar 2024
Response from Gio / Hotel Manager on 7 Mar 2024
Dear Mr. Janusz,Thank you for choosing to stay with us. We are delighted to know that you appreciated our app. Your other concern is well noted. We hope to see you again.

8/10 Good

Viet

Business traveller
Liked: Staff & service, property conditions & facilities
Good position.
Stayed 3 nights in Feb 2024
Response from Gio / Hotel Manager on 7 Mar 2024
Dear Valued Guest,Thank you for choosing to stay with us. Your other concern is well noted. We hope to see you again.

10/10 Excellent

Javier

Stayed 1 night in Feb 2024
Response from frederick on 26 Feb 2024
Hi Mr. Javier,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Makati Avenue! We are so happy and very much delighted that your experience was beyond your expectations. It is through comments like yours that we are inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

6/10 Okay

John Frederick

Travelled with partner
Hotel is okay rooms are small and lack some expected facilities. Area is slightly edgy with groups of people hanging around. But the staff are fantastic
Stayed 7 nights in Feb 2024
Response from frederick on 26 Feb 2024
Hi Mr. John Frederick,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Makati Avenue an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

8/10 Good

Israr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Reception staff super good. Very polite and helpful. They greeted us loudly anytime we pass by. Good value for money. Only downside is no drinking water provided in the room. Also no kettle to heat water inside room.
Stayed 4 nights in Jan 2024
Response from frederick on 30 Jan 2024
Hi Israr,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Makati Avenue! We are so happy and very much delighted that your experience was beyond your expectations. It is through comments like yours that we are inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from frederick on 30 Jan 2024
Hi Mr. Colin,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Makati Avenue an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

6/10 Okay

Emmanuel

Stayed 6 nights in Jan 2024
Response from frederick on 18 Jan 2024
Hi Mr. Emmanuel,Thank you very much for sharing your three-star impression of your recent stay at Red Planet Makati Avenue! We are so happy and very much delighted that your experience was beyond your expectations. Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

10/10 Excellent

Alvian, Arverne

Liked: Cleanliness, staff & service, property conditions & facilities
Good convenient and no problems no hidden fees.
Stayed 1 night in Jan 2024
Response from frederick on 18 Jan 2024
Hi Mr. Alvian,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Makati Avenue an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

10/10 Excellent

William, Santa Rita

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Jan 2024
Response from frederick on 16 Jan 2024
Good day, Mr. William,I would like to start by thanking you for taking the time to post the hotel rating of your recent stay at Red Planet Makati Avenue and share it with our community.We are glad to read that you enjoyed your stay with us and gave us a 5-star rating for the experience and the services received.We appreciate your continuous support and we look forward to serving you again very soon.Have a great week ahead!Best Regards,Frederick SantosHotel Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from frederick on 15 Jan 2024
Hi Mr. William,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Makati Avenue! We are so happy and very much delighted that your experience was beyond your expectations. It is through comments like yours that we are inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

8/10 Good

Ahsan, Montreal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the middle of makati and the red light district, rooms are good for the price and its staff is friendly
Stayed 14 nights in Dec 2023
Response from frederick on 10 Jan 2024
Hi Mr. Ahsan, Thank you for choosing Red Planet Makati Avenue as your accommodation place here in Manila. We are glad to hear that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, we thank you for your gracious kindness. We are pleased to know that you were very much satisfied with the hotel's staff performance and hotel rate as it is a value for your money. We also appreciate your recognition of the hotel's location as it is a plus indeed, especially when you want to do some shopping in the Makati area and everything is just within walking distance.  We look forward to serving you again very soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager

2/10 Terrible

ALLYSON

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible time here
The place was dirty. The bed sheets were stained. The two nights I stayed there, I developed a rash all over my body making it impossible to sleep. Highly recommend not booking here
Stayed 2 nights in Dec 2023
Response from frederick on 10 Jan 2024
Dear Ms. Allyson, Greetings from Red Planet Makati Avenue! Thank you for sending us honest feedback about your recent stay with us. The team and I greatly appreciate your effort in providing our hotel with a review. It is through reviews such as yours that we are kept in check on how we do well in our daily operations.In regards to your comments, we regret that this was your impression. Your observations are important to us and we take your feedback to heart. May we politely inform you that we will have this rare and isolated concern investigated immediately for this does not represent the standards we strive for and indeed customarily maintain in the hotel. We have not encountered such incidents from our guests which is proven by the many very good reviews we have received from most of our guests. Rest assured that we will take immediate action on this concern. We hope that this incident will not deter you from staying with us again in the future. Thank you so much and Have a great week Ahead! Best Regards, Frederick Santos Hotel Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above average services.
Set a good example of what customer service is. Small room.
Stayed 1 night in Dec 2023
Response from frederick on 10 Jan 2024
Hi Mr. Anthony,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Makati Avenue an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Need to inspect rooms and conduct a deep clean.
My stay was fine, having stayed at this hotel a nimber of time previously. However, when it xomes to rooms its hit and miss in relation to the state. My room this time had an issue with ants in the bathroom and also in the bedroom itself i noticed small ant like reatures every now and again crawlinf around.
Stayed 2 nights in Dec 2023
Response from frederick on 10 Jan 2024
Dear Valued Guest, Greetings from Red Planet Makati Avenue! Thank you for sending us honest feedback about your recent stay with us. The team and I greatly appreciate your effort in providing our hotel with a review. It is through reviews such as yours that we are kept in check on how we do well in our daily operations. Regarding your comments, we regret that this was your impression. Your observations are important to us and we take your feedback to heart. May we politely inform you that we will have this rare and isolated concern investigated immediately for this does not represent the standards we strive for and indeed customarily maintain in the hotel. Rest assured that we will take action on this concern. We hope that this incident will not deter you from staying with us again in the future and see you again soon to witness the improvements we have made.Apart from this concern, we believe that we have made your stay safe and comfortable. Thank you so much and Have a great week Ahead! Best Regards, Frederick Santos Hotel Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from frederick on 10 Jan 2024
Hi Mr. William,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Makati Avenue! We are so happy that your experience was beyond your expectations. It is through comments like yours that we are inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

6/10 Okay

Charontie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is too small; no tables
Stayed 1 night in Dec 2023
Response from frederick on 30 Dec 2023
Hi Charontie,Greetings from Red Planet Makati Avenue! May I start by thanking you for sending us your honest feedback about your recent stay with us. Your invaluable comments are important to us and we take all of these very seriously. In regards to your concern about the hotels' limited amenities, may we politely inform you that Red Planet Hotels is an international chain of budget hotels, and our rooms indeed are smaller and only have limited amenities when compared to similar properties in the area, however, we feel we provide good value given our central location, quality of beds, security, and the lowest room rate available in our area. Thank you so much for your kind understanding and we hope to see you again soon. Best regards, Frederick Santos Hotel Manager

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Budget Choice
The room is quite small, but clean and modern. And pretty quiet. There is a 24 hour sports bar right next door, which is very convenient. Close to nightlife and shopping also.
Stayed 1 night in Dec 2023
Response from frederick on 30 Dec 2023
Good day, Mr. Kevin,I would like to start by thanking you for taking the time to post the hotel review of your recent stay at Red Planet Makati Avenue and share it with our community.We are glad to read that you enjoyed your stay with us and described your stay as "a good budget choice".We appreciate your continuous support and we look forward to serving you again very soon.Have a great week ahead!Best Regards,Frederick SantosHotel Manager

10/10 Excellent

William, Santa Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Dec 2023
Response from frederick on 30 Dec 2023
Hi Mr. William,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Makati Avenue! We are so happy that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

2/10 Terrible

Daniel John

Stayed 1 night in Dec 2023
Response from frederick on 15 Jan 2024
Dear Mr. Daniel John,I would like to start by thanking you for taking the time to post the hotel rating for Red Planet Makati Avenue. The team and I greatly appreciate your effort, however, we believe that it would help us greatly if we would be able to know your specific concerns about your stay in the hotel. We will very much welcome your assistance in providing us with the details of your concerns so we can act on them accordingly. You have been our guest on several occasions already and we believe that we have made your stays truly a memorable one.Thank you and we hope to hear from you soon.Best regards,Frederick SantosHotel Manager

10/10 Excellent

William, Santa Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Response from frederick on 28 Dec 2023
Hi Mr. William,Thank you very much for sharing your four-star impression of your recent stay at Red Planet Makati Avenue! We are so happy that your experience was beyond your expectations. It is through comments like yours that we are inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

2/10 Terrible

Gloria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The linen , towels looks old ( oak white ) no room phone to call . The soap / shampoo in the bathroom keeps falling.,We paid for 8 nights only use 2 nights , after 2,days we moved to another hotel . . The staff not friendly. No amenities . This our first time experience this . The review when I booked was great , We were disappointed.,
Stayed 8 nights in Dec 2023
Response from frederick on 20 Dec 2023
Dear Ms. Gloria, Greetings from Red Planet Makati Avenue! Thank you for sending us honest feedback about your recent stay with us. The team and I greatly appreciate your effort in providing our hotel with a review. It is through reviews such as yours that we are kept in check on how we do well in our daily operations. In regards to your comments, we regret that this was your impression. Your observations are important to us and we take your feedback to heart. May we politely inform you that we will have this rare and isolated concern investigated immediately for this does not represent the standards we strive for and indeed customarily maintain in the hotel. Rest assured that we will take appropriate action on this concern. We hope that this incident will not deter you from staying with us again in the future and see you again soon to witness the improvements we have made. Thank you so much and have a great week ahead! Best Regards, Frederick SantosHotel Manager

8/10 Good

Emmanuel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Dec 2023
Response from frederick on 20 Dec 2023
Hi Mr. Emmanuel,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Makati Avenue an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

10/10 Excellent

Naneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from frederick on 20 Dec 2023
Hi Ms. Naneth,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Makati Avenue! We are so happy and delighted that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 1 night in Dec 2023
Response from frederick on 12 Dec 2023
Hi Mr. Ramon,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Makati Avenue! We are happy and delighted that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

6/10 Okay

Reginaldo

Liked: Cleanliness, room comfort
Excellent location. Very basic accommodation. Good value for the money. There isn't any electric kettle in the room. There is a hot and cold water dispenser in the lobby. They do not provide mugs or cups. You need to have your own tumbler. Hot and cold water dispenser cannot accommodate tall water bottles.
Stayed 3 nights in Dec 2023
Response from frederick on 13 Dec 2023
Hi Mr. Reginaldo, Thank you for choosing Red Planet Makati Avenue as your accommodation place here in Manila. We are glad to hear that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, we thank you for your gracious kindness. We appreciate your recognition of the hotel's location as it is a plus indeed, especially when you want to do some shopping in the Makati area and everything is just within walking distance.  We look forward to serving you again very soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager

8/10 Good

Tony, Corona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for how clean and efficient the hotel was. Room was a bit small but did its job.
Stayed 2 nights in Nov 2023
Response from frederick on 13 Dec 2023
Hi Mr. Tony,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Makati Avenue! We are so happy that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t eat at the Australian bar at this location. I got food poisoning. There’s an African criminal gang hanging out at this bar all night seven days a week. Very unclean sanitary conditions in the kitchen. Maybe there cook was not washing his hands. But just don’t eat at this Australian sports bar downstairs
Stayed 9 nights in Nov 2023
Response from frederick on 29 Nov 2023
Dear Mr. Anthony, Greetings from Red Planet Makati Avenue! Thank you for sending us honest feedback about your recent stay with us. The team and I greatly appreciate your effort in providing our hotel with a review. It is through reviews such as yours that we are kept in check on how we do well in our daily operations. In regard to your comments, we regret that this was your impression. Your observations are important to us and we take your feedback to heart. May we politely inform you that we will have this rare and isolated concern investigated immediately for this does not represent the standards we strive for and indeed customarily maintain in the hotel. Rest assured that we will take action on this concern. We hope that this incident will not deter you from staying with us again in the future and see you again soon to witness the improvements we have made. Apart from this concern, we believe that we have made your stay safe and comfortable. Thank you so much and have a great week ahead! Best Regards, Frederick Santos Hotel Manager

10/10 Excellent

Lucy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2023
Response from frederick on 29 Nov 2023
Hi Ms. Lucy,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Makati Avenue! We are so happy and delighted that your experience was beyond your expectations. It is through comments like yours that we are inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

10/10 Excellent

Peter

The best thing about the Red Planet, Hotel was the staff. They were courteous, understanding, extremely helpful, and they made me feel welcome. I would like to single out Saudi, as she went above and beyond what was expected of her to make my stay memorable. I would definitely stay here when I return to Manila
Stayed 1 night in Nov 2023
Response from frederick on 27 Nov 2023
Hi Mr. Peter,Greetings from Red Planet Makati Avenue! We would like to send you our sincere appreciation for giving us an excellent rating of your last stay with us and we believe that it would be a lasting impression. We are glad to learn that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, we thank you for your gracious kindness. Your feedback on the hotel's staff, especially highlighting the performance of Ms. Saudi, is important to us and will certainly motivate us all to always keep up the good work. We sincerely thank you and we look forward to serving you again very soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very clean and modern oriented.
Stayed 7 nights in Nov 2023
Response from frederick on 22 Nov 2023
Hi Mr. James, Greetings from Red Planet Makati Avenue! We would like to send you our sincere appreciation for giving us an excellent rating of your last stay with us and we believe that it would be a lasting impression. We are glad to learn that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, we thank you for your gracious kindness. Your feedback on the hotel's cleanliness is important to us which will certainly motivate us all to always keep up the good work.We sincerely thank you and we look forward to serving you again very soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Staff are friendly and helpful, and room A/C works great, only a wall rattler so a little noisey. Night time it is close to entertainment area of makati. Few food options around hotel. Room shower had a blocked drain so shower would overflow into bathroom.rooms are small but come at a cheap cost per night. Rooms have a safe in them. Elevators works good which is good.
Stayed 2 nights in Nov 2023
Response from frederick on 22 Nov 2023
Hi Mr. Mark,Greetings from Red Planet Makati Avenue! We would like to send you our sincere appreciation for giving us an excellent rating of your last stay with us and we believe that it would be a lasting impression. We are glad to learn that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, we thank you for your gracious kindness. Your feedback on the hotel's cleanliness, friendliness of the staff, and its location is important to us which will certainly motivate us all to always keep up the good work.Your concerns about the shower drain are well noted and will be immediately checked as we continue to improve our services for you and for all our guests in the future.We sincerely thank you and we look forward to serving you again very soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from frederick on 20 Nov 2023
Hi Ms. Lucy,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Makati Avenue an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a hotel that I and my partner use a lot. It is handy to lots of restaurants, bars with lively live music. The room is ok in size, not much hanging space or drawers for clothes etc. Aircon and ceiling fan are good, shower was good with hot water. A hairdryer. No fridge. Water dispensor at reception. Nice sports bar with hotel, usual 'lost in translation' barrier ;)
Stayed 2 nights in Oct 2023
Response from frederick on 13 Nov 2023
Hi Mr. John,Greetings from Red Planet Makati Avenue! We would like to send you our sincere appreciation for giving us a very satisfactory rating of your last stay with us and we believe that it would be a lasting impression. We are glad to learn that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, we thank you for your gracious kindness. Your feedback on the hotel's room amenities and good shower is important to us which will certainly motivate us all to always keep up the good work.We also appreciate you for acknowledging the hotel's location. We are happy that being at the best location was advantageous to your stay, allowing you easy access to different lifestyles and commercial establishments in the area. We thank you very much and we look forward to serving you again very soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager

10/10 Excellent

Kevin, Carrboro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2023
Response from frederick on 3 Nov 2023
Hi Mr. Kevin,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Makati Avenue! We are so happy and delighted that your experience was beyond your expectations. It is through comments like yours that we are inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Oct 2023
Response from fre on 3 Nov 2023
Hi Mr. Colin,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Makati Avenue an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

8/10 Good

gina

Stayed 2 nights in Oct 2023
Response from frederick on 19 Oct 2023
Hi Ms. Gina,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Makati Avenue an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

10/10 Excellent

Cristiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. The place is not bad at all. Just quiet small & pillows are so thin.
Stayed 2 nights in Oct 2023
Response from frederick on 6 Oct 2023
Hi Ms. Cristiana,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Makati Avenue! We are so happy and delighted that your experience was beyond your expectations. It is through comments like yours that we are inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive and. Clean
Stayed 3 nights in Sep 2023
Response from frederick on 4 Oct 2023
Hi Mr. Tim,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Makati Avenue an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

10/10 Excellent

Evaine may

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from frederick on 30 Sept 2023
Hi Ms. Evaine May,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Makati Avenue an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was very good
Stayed 4 nights in Sep 2023
Response from frederick on 29 Sept 2023
Hi Mr. Tom,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Makati Avenue! We are so happy and delighted that your experience was beyond your expectations. It is through comments like yours that we are inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager