Iron/ironing board, free WiFi, bed sheets

Reviews of Jaeger Biergarten Manila

2.5 out of 5
Jaeger Biergarten Manila
5091 Saint Christopher Street, San Agustin Moonwalk, Parañaque, NCR

Reviews

6.0
Rating 10 - Excellent. 12 out of 73 reviews" "
Rating 8 - Good. 20 out of 73 reviews" "
Rating 6 - Okay. 15 out of 73 reviews" "
Rating 4 - Poor. 8 out of 73 reviews" "
Rating 2 - Terrible. 18 out of 73 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

4.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms are extremely small and share one community restroom on each floor. The room I was placed in did not even resemble the room that was pictured. It was slightly smaller than my walk-in closet back home, yet they squeezed a bunk bed into the room.
Stayed 9 nights in Mar 2021
Response from Antoine on 1 Apr 2021
Dear Keen, greetings from Antoine Despacito! Thank you for sharing your feedback with us, and we're sorry to hear about your experience. We strive to provide the best hospitality experiences to our guests, so we are sorry that it did not meet your expectations.The room you booked was a 400 pesos $7.50 budget bunk room.The room is 50 feet and small like the price. When you book for quarantine for 7 days we advise you next time to book for a bigger room in advance, Due the pandemic was it not possible to upgrade the room, however you dont wanted to add some budget for a bigger room, even you told us to extend. I advice you next time to look first for the room you get and than for the privce We look forward to welcoming you to our hotel. Sincerely,

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible customer service...owner was so rude and didnt want to help .stay away from this place
Stayed 1 night in Jan 2020
Response from antoine on 1 Feb 2020
You are also a person with zero communication skills, i put you on the blacklist of hotels

8/10 Good

Neria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple but reasonable price
I like the rules if you waste food you’ll be charge 😁. 4.5 star for the price.The only problem I experienced is the transportation .Grab can’t find the location.
Stayed 1 night in Jan 2020
Response from Antoine on 19 Jan 2020
Thank you for have the same thoughts at us thank you

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Anton on 9 Dec 2019
Thank you Patrick i will share this review with our stafff. thank you

6/10 Okay

Nguyen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from tom on 29 Oct 2019
thank you

6/10 Okay

Gino

Travelled with partner
Liked: Staff & service
Disliked: Amenities
location was close to the airport for my travel back home. location of the hotel was in an alley way which was hard to find, no signs are posted. but when I called the hotel they gave me directions to another location that was connected to the same hotel. hotel is under remodel, no fridge or microwave...
Stayed 3 nights in Oct 2019
Response from Tom on 21 Oct 2019
Hello Gino thank you for the review, you booked the cheapest room we have kitchen in our studios, maybe book that room next time

4/10 Poor

coburn

Liked: Cleanliness
Disliked: Staff & service, room comfort
Horrible security, no AC,1.5 hrs. from airport
The area was really bad.It took me almost 1.5 hours to travel 7 kilos to the hotel from the airport but the worst part is the hotel security.There is a push button lock to my door that anyone can open with a knife and the outside door slide lock to the house which I locked was wide open during the night which I don't know how it was open unless someone inside heard the knocking to open it because once the padlock is put on it blocks anyone else from getting in.Smoking signs were put up but totally ignored.People need a key to the main door with the slide lock taken off otherwise there is no security.I also tried calling the office 5 times with no answer when I could not find the hotel when one last effort was made when someone answered the phone.Price was good but I hated not having a private bath which I thought I thought I had.
Stayed 1 night in Sep 2019
Response from anton on 30 Sept 2019
You get a message from the owner, i am the whole night awake and i see you all night going on the camera, my room is nearby the gat so staff from our other building go in and out. All locks you can open, with a grinder but if you open my locks you had to be a good locksmith. When people smoke we cant do something about the bahaviour, i would say next time instead of the 7 Dollar you spend spend 10 more have a nice suite with own bathroom tv hot water. We send you a mail with the option to get a taxi by us however you know everything better and made your own taxi, not the best choice and it take you long, we dont recognize us in your review, if you know everything better. Next time check you amenities and bring a little more mone, its stated thats it a shared bathroom however you are the one who pressed the button.

6/10 Okay

Ryan

Business traveller, Travelled with partner
The property was not advertise as it was, when we called them to asked their location we were told that our booking was not confirm? the room that we book as per them was the sharing room? we paid extra (Triple prize) just to get the room we want.. Wifi connection was great.
Stayed 1 night in Jul 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the value
Great place to stay near the airport over night. Staff was nice and welcoming. Room was very small and simple. The walls seem hollowed because you can hear everything. Location was good, lots of restaurants and local stores close by.
Stayed 1 night in Jul 2019
Response from antoine on 5 Aug 2019
Thank you Daniel it was really a budget room you booked, some guest are noisy

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like at all I ended up staying one night and left so think i should be given a credit hotel was no good and never got shuttle that I paid for too which was another 70dollars
Stayed 9 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019
Response from antoine on 3 May 2019
you were also very bad guest, your room looked like a pigstable

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from anton on 14 Apr 2019
thank you

6/10 Okay

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from antoine on 12 Mar 2019
thank you

2/10 Terrible

Verified traveller

Stayed 4 nights in Mar 2019
Response from anton on 29 Apr 2019
scared to put your name

2/10 Terrible

Verified traveller

Stayed 4 nights in Mar 2019
Response from anton on 1 Apr 2019
haha

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 5 nights in Dec 2018
Response from ton on 3 Jan 2019
thx

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verry good place to stay everyday a free different breakfeast super
Stayed 23 nights in Nov 2018
Response from antoine on 29 Nov 2018
thank you so much you like our breakfast buffet

10/10 Excellent

Rebecca Kate

The room was spacious and very clean :) we will definitely be returning here on our way back to the Philippines. The free breakfast was delicious and the staff were very friendly and helpful. Thank you.
Stayed 1 night in Nov 2018
Response from anton on 26 Nov 2018
Thank you so much for the review

8/10 Good

Armin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir werden wieder kommen.....
Hallo, das Hotel zu finden, war etwas schwierig, aber als wir mal dort waren, fanden wir heraus, dass es eine gute Entscheidung war, da zu buchen. Für Leute, die unter Einheimischen sein möchten und trotzdem die Bequemlichkeit eines Guesthouses haben wollen, bestens. Die Leute sind unheimlich nett und hilfsbereits und die "Küche" muss noch extra gelobt werden.
Stayed 15 nights in Nov 2018
Response from antoine on 27 Nov 2018
Thank you 28 years of Hyatt cooking all that experience surprises in the breakfast, thank you for the great review.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water. And there were bugs in the room. ( cockroach
Stayed 13 nights in Nov 2018
Response from Tom on 22 Nov 2018
We spray every week for roaches and ants, was it your first visit in an subtropical country

6/10 Okay

Evan, Nepal

Liked: Staff & service, property conditions & facilities
Cheap and best hotel close to the airport. Hotel staff were friendly and helpful.
Stayed 2 nights in Nov 2018
Response from Antoine on 4 Nov 2018
Thank you for the great review

6/10 Okay

Verified traveller

Not a good location.
Stayed 5 nights in Oct 2018
Response from Anton on 13 Oct 2018
We are located near the airport, for 10 dollar you have many epectations

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from tom on 12 Oct 2018
thx

8/10 Good

Verified traveller

Night in Christopher B&B
Always a nice place to stay, everything is clean and prices are affordable. This time we didn't get dinner because the restaurant was closed earlier than it should. I'd also wish more dishes for vegetarians.
Stayed 1 night in Sep 2018
Response from Antoine on 11 Sept 2018
Thank you we have the Vegetarian nachos grande we also can cook on request till 9 PM because the chef me wake up at 3 AM, i work 26 years for HYatt as headchef.

6/10 Okay

Verified traveller

Liked: Cleanliness
It was ok but there are places closer to downtown for the same price.
Stayed 4 nights in Jun 2018
Response from antoine on 30 Jun 2018
we are near the airport not downtown

4/10 Poor

N, Makati

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best choice where to stay. Has cockroaches
Stayed 1 night in May 2018
Response from antoine on 1 Jun 2018
We spray daily but you didnt mention it to us so we could spray again

8/10 Good

John, Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Airport and Excellent Value
Great place to stay. I have stayed here before and no doubt will again in the future.
Stayed 1 night in Apr 2018
Response from Antoine on 17 Apr 2018
Thnk you John appriciated

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, but good
For the extremely low rate I didn't expect much, but actually had a nice stay. Antoine was very accommodating and helpful with booking airport transfers. All worked very well. The room was basic, but had a comfy bed and clean bathroom - all I needed for a stopover between flights!
Response from Antoine on 10 Apr 2018
Michael not clean is never an excuse i tell me my staff, see its possible to stay cheap in manila Thank you for the review

10/10 Excellent

Tedz, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll leave a positive review for this Hotel
About 15 to 25 minutes away from the airport. The Hotel staff were accommodating esp. the owner. We checked in first at the Christopher B&B for a shared bathroom then moved to Antoine Apartment with 1 room and a bathroom inside; and I got a discount from the owner. Thanks for that! The room was neat and clean. The surroundings were quite. And it's very comfortable to stay for traveling. But don't expect much for the breakfast. hehehe. BUT, there were a lot of restaurants and stores you can buy foods and things. Plus there's a nearby bank too...
Stayed 2 nights in Mar 2018
Response from Antoine on 13 May 2018
Thank you for the review, the rates are so low but tea orangejuice and Philippine pastries will do.

6/10 Okay

laura, australia

Liked: Staff & service, property conditions & facilities
Lovely place and friendly staff, good for one night stop over
Stayed 1 night in Mar 2018
Response from Antoine on 26 Mar 2018
Laura thank you for the great review, see you soon back

8/10 Good

Harsh Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service
The staff of hotel is very nice, accommodating and helpful
Stayed 1 night in Mar 2018
Response from Antoine on 20 Mar 2018
Thank you for the great response, i will share this with our staff thank you

10/10 Excellent

Claus, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean.The toilet and bath were very clean cleaner than all the places ive been to so far. Organised with alot of helpful items such as complimentary water, fan etc Helpfull staff, polite and understanding Wash and dryer available at a cheap price which i found helpful.
Stayed 1 night in Feb 2018
Response from Antoine on 24 Feb 2018
Thank you or the great review and the time to write it, i will share it with the staf, thank you again

8/10 Good

John, Kiev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Budget place to stay near airport
Good place to stay, Met by owner Anton. Friendly and helpful. Will use again.
Stayed 1 night in Feb 2018
Response from Antoine on 18 Feb 2018
Thank you for the great review

4/10 Poor

eve, New Zealand

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing.
The place was far from my expectations. First of all, it is located away from significant places on that side of Manila, so much as it was very difficult to find using the GPS. Second, is that it was sort of shrouded by residential houses as well as schools, so the streets nearby are extremely loud and rowdy. Lastly, the staff of this facility were indifferent and unwelcoming. Probably, I was used to staying in hotels with friendlier crew or maybe they were not used to rendering customer service. I hope this review will be read by the staff of Christopher B & B, and would ultimately contribute as a means to rectify the variables which are unsatisfactory to their guests.
Stayed 2 nights in Dec 2017
Response from Antoine on 20 Jan 2018
Hello thank you for the review, were near the airport and airports are mostly not in the city center and besides parks. Were are residential we are a bed and breakfast and not a hotel who gives you a room for 4 dollar a night We are friendly but i understand that after a flight of 34 hours you dont feel that happy. Other guest loves our place like our homemade beer and fast internet and free breakfast, but you didnt get all of it i guess. We can not satisfy all guest, sorry your one of them. If you expect 5 star and your wallet have 10 dollar than i understand your review. Thamk you i share with the staff, and they said were besides the mac donald behind the school beside the church i guess this is city center enough. and they are right.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
christopers bnb
close to airport . basic but clean staff were sooo friendly food was great and the home brew was fantastic
Stayed 1 night in Dec 2017
Response from Antoine on 28 Dec 2017
Thank you for the great review

6/10 Okay

Eric

You get what you pay for
The neighborhood was a little sketchy at night. The building is not properly labeled with correct name. Some confusion about check in. Not the cleanest place but not terrible. Tiny room, tiny bathroom, but we only stayed overnight, I could not see staying any longer. The price was low which made it acceptable. No complaints overall.
Stayed 1 night in Dec 2017
i get 8 dollar from expedia for your booking, cannot give you my presidential suite than Thank you Antoine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
It was great, me and my fiance enjoyed it very much, good food friendly staff nice people we look forward to visiting again in the future.
Stayed 8 nights in Nov 2017
Thank you so much for this great review, i will share this with our staff, Hope to see you again in a not so far future. Antoine

2/10 Terrible

bruce, ohio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute dump. Left after an hour to find a decent
This place is back in a dark alley and nothing like it says. We left as soon as we got there but they refused to refund our money. On top of that they charged twice.
Stayed 4 nights in Oct 2017
Response from ton on 11 Nov 2017
Bruce when you book a bunkbed what your fiance booked for 200 pesos a person what would you expect, the presidential

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
One night stay for a morning flight.near the airport.clean new building.it was good.
Stayed 1 night in Oct 2017
thank you

8/10 Good

Graeme, New Zealand (now resident in Phils.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stopover.
I highly recommend arranging transfers to and from the airport with Connexxions, Bertus is a very efficient operator who knows the location very well. I was completely happy with my experience at Christopher B&B especially considering the cheap rate, if you expect 5 star facilities pay 10x the price and book somewhere else.
Stayed 1 night in Sep 2017
Response from Antoine on 16 Sept 2017
Thank you for the great review, hope to see you vack in a not to far future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very accommodating and very reasonable. Will come again.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Hard to find but good hospitality
Initially this hotel is hard to find but location is not far from the airport. Had to pay extra for aircon but would recommend doing so. Hospitality is great and the free breakfast is tasty. The shower is cold but we found it refreshing in the heat.
Stayed 2 nights in Jul 2017
Response from Ton on 6 Sept 2017
We offered you taxiservice but unfortunatly you want to do it by yourself and picked a wrong driver wihout GPS, our service starts at our gate and you be responsible by yourself if you choose your own taxidriver. Thank you

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and nice place to stay
This place was great place to stay very friendly and fun to at

2/10 Terrible

Samantha

Disliked: Staff & service
My first negative hotel review, terrible service
We had a really bad experience here and would not recommend it to others. Stay somewhere else! In short...we paid for a queen aircon room through hotels.com but upon arrival we were shown to a room with two twin beds and an aircon machine but told we had to pay extra to activate it. We showed the guy at the front desk our reservation confirmation with our room details and after looking at my phone screen and investigating multiple emails for at least 5 minutes he essentially implied that we had somehow made up that email (?). He showed us to his office and showed us what he had written down under my name for our reservation, fan and two twin beds. That's great, but when a guest has a confirmation email showing exactly what they paid for you should respect that. He was also very condescending and laughed at us when we told him we wanted our reservation details honoured. He laughed and said "I'm not giving you anything you didn't pay for." We arrived late and had an exhausting travel day so we understood moving us to a queen might not be possible at 2am but he could have at least activated our aircon. Definitely the worst customer service I've had during my entire trip through south east Asia.
Hello thank you for write the review, first of all expedia review readers Samantha had a room of 8 dollar for two persons with free breakfast. All of you would know you don't get and aircon suite for that, and however electric cost u per aircon 4 dollar a night it was not included. We don't advertise with queen single beds howerver we have them on availability. Look when you go to a shopping mall and look through the window and you cant afford it they wont give it to you. That you use cheap flights and arrive at 2 AM doenst give you a free aircon. Expedia viewers I can not make everybody happy but for 4 dollar a person you don't get a presidential suite with aircon and smoked salmon. If somewhere in the world yes please tell me where and you sleep for free here Antoine the laughing owner

8/10 Good

Verified traveller

Liked: Cleanliness
Nice, cheap place
Clean and cheap. The breakfast is not good. Also they were unable to help me to phone a taxi when I had to go to the airport. They told me I have to walk to the main road and get a taxi there. Also, make sure you have the address on google maps. The taxi driver didn't know the place and use the yellow metered taxis. It cost me 160php. The other white taxis at the airport wanted to charge me 1000php
Response from Antoine on 29 May 2017
We advise to take our taxi, its not common in the Philippines to call taxis. we gave you the information but you wouldn't listen, Sorry if you want to do it alone please don't complain it didn't work out for you Antoine

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
We had a short stay between flights. First of all finding the place is a bit tricky. You have to get a taxi. Dont pay more than 200php. Show the driver the address, they wont know it but they will get you close. On the way you should get to a McDonald's. Get out here and walk straight, keeping McDonald's behind you on the left. You'll be a short walk away. The hotel has great service and a lovely restaurant. The best thing about the place is the lady who checks you in, takes your food order and serves you.

6/10 Okay

Verified traveller

Liked: Cleanliness
hard to find
good food, close to airport but noisy neighbors, hard to find need some hotel signs

2/10 Terrible

john, thailand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room and where's my refund!
I was booked through this hotel while I'm waiting for my flight from Davao to Manila. When I got to Manila, tried to find the place until 3 am just to inform me that there's no room for me!!!! What happened to my booking? Where's my refund? They told me to cancel the booking and I sent a message to Expedia which I don't know if it went through! But the worst experience I had after a long time! I need my refund and I won't recommend that place to anybody!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place live inbetween Filipino houses,
very fast internet, great biergarten with 25 kinds of beer, price is cheap and staff is so friendly, owner is a 5 star chef before from Europe. Free drinking water, they have from cheap room till rooms with aircon

4/10 Poor

ANA MEA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2020
Response from Antoine on 27 Sept 2020
Thank you