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Reviews of Best Fortune Hotel

2.5 out of 5
Best Fortune Hotel
805-807 Benavidez cor. Salazar, near Ongpin st. Binondo, Manila

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Veo

Business traveller
Disliked: Cleanliness, property conditions & facilities
The street was flooded. It was difficult to go there. The room is old and dingy so I decided not to stay. The lady at the reception was very jolly though.
Stayed 1 night in Apr 2024

10/10 Excellent

Romeo, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to restaurants & shopping.
Stayed 6 nights in Apr 2023
Response from nette on 24 Apr 2023
Thank you SIr Romeo and Ma'am as well. Hope to see you again soon. Please stay safe.

6/10 Okay

CJ

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Lovely receptionists - Old run down place
The hotel is so old and rundown. The people on the reception are very friendly, and the location is good for food options. Room was so dusty, rats running around the corridors, so noisy, no daylight, just very old and run down. The bed was OK, bathroom was old and dirty. Just not the best.
Stayed 3 nights in Mar 2023
Response from nette on 22 Mar 2023
We are very sorry to hear that you did not have a good experience in our hotel. We will do our best to comply with those things you mentioned. Hope that you'll come back again. Thank you.

8/10 Good

Al

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This was our second stay, stayed there about a month ago for two days. This is a budget hotel, for the money you pay it is fine, hot water in the shower, air con works, it is safe and quite for downtown China town Manila. The hotel is old of course, so some things are dated and worn. But it is clean, cheap, friendly staff, your deposit gets returned, for the money you cannot go wrong staying here. Decent mattresses, towels, clean sheets, so over look a missing toilet seat, you are saving money! Not going to get first class accommodations for the $30.00 a night for three guests! Will stay again if in the area, can't give a higher praise than that.
Stayed 2 nights in Mar 2023
Response from nette on 4 Mar 2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and good location.
It was great. Friendly, accommodating staff, prompt and easy check in, clean and comfortable room with great amenities, good location and reasonably priced.
Stayed 3 nights in Feb 2023
Response from nette on 1 Mar 2023
Thank you for your positive comments. We're so glad to hear that you enjoyed your stay with us. Please stay sate.

10/10 Excellent

Syso

Stayed 1 night in Jan 2023
Response from nette on 22 Mar 2023
Thank you for always coming back. Look forward on your next check in. Thank ;you.

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and best price so far so good
Response from 😊 on 17 Jan 2023
It's our pleasure to be of service to you. We look forward on your next stay.

10/10 Excellent

Michael

Stayed 1 night in Sep 2022
Response from -nette on 3 Oct 2022
Thank you so much for your great feedback. Please come back soon.

8/10 Good

Hiram

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel in Chinatown
Budget hotel located in Chinatown.
Stayed 3 nights in Mar 2022
Response from bfh management on 17 Aug 2022
Thank you so much for your feedback. Stay safe and Please come back soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
if your looking for a true manila experience this is the place to be. ... close to food and shopping. .
Stayed 25 nights in Jun 2022
Response from nette on 28 Jun 2022
Hello, SIr Steven. Thank you so much for the wonderful experience! Hope you'll comeback soon. Please stay safe.

2/10 Terrible

Paul Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Aweful
Worst ever. Hallway and room reaks of cigarrette smoke. Do not stay here. Little cockroaches everywhere. And old poorly maintained hotel this is. Rhe stay was a nightmare.
Stayed 2 nights in Apr 2022
Response from nette on 2 May 2022
We are sorry to learn that you did not find the room to your satisfaction on the cleanliness front. After reading your complaint , we instructed our staff immediately to have it cleaned thoroughly and check and control or those cockroaches you mentioned. We strive to provide the best service to our guest but we fall short of the same sometimes. Please accept our apologies. Thank you so much.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, thanks
It’s a no frills, bargain basement hotel, you pay for what you get , but the beds nice and the aircon cold , and the shower is ok also , staff are terrific, close to everything, spend your hotel savings on take away
Stayed 9 nights in Dec 2021
Response from nette on 3 Jan 2022
it is our pleasure. Thank you so much Sir.

8/10 Good

Eng

Liked: Cleanliness, room comfort
Good value for money
Stayed 1 night in Nov 2021
Response from nette on 5 Dec 2021
Thank you so much.

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly but area was too crowded.
Stayed 20 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All services good, help for all, for cleaning my staff, fo morning breakfast, for cleaning evriday room , nice hotel
Stayed 25 nights in Mar 2019
Response from nette on 3 Jun 2019
thank you sir..... see you again next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay away from home
The price of room is within our budget. The location is very strategic and well-known hotel. The staff is very helpful and easy to approach. The room is clean.. The guard is helpful. The downside we observed during our 6 day stay is that the smell like someone is cooking at night from the groundfloor reaches in our room.
Stayed 6 nights in Jun 2018

8/10 Good

Dorte

Liked: Cleanliness, room comfort
OK for a short stay
Good for one night before going by ship to Cebu. Cheap.
Stayed 1 night in Feb 2024

10/10 Excellent

ZIMING

Liked: Cleanliness, staff & service, property conditions & facilities
Room is big. Nice staff. Main door will close at night. Need inform staff to help open the door.
Stayed 2 nights in Nov 2023
Response from nette on 1 Dec 2023
We appreciate your great review. Thank you and looking forward on your next stay.

10/10 Excellent

???

Liked: Staff & service, amenities, property conditions & facilities
ハエが多い！ スタッフは優しかった！
Stayed 18 nights in Mar 2023
Response from nette on 27 Mar 2023
Thank you for your feedback. We apologize for any inconvenience. We appreciate your review.Looking forward to seeing you again. Please stay safe.

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

Bethel

Liked: Room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

JUICHENG

Liked: Cleanliness, property conditions & facilities, room comfort
來中國城住這裡，沒問題。
以價位而言不會失望。鄰近就有可選擇的中式餐飲，飯店服務比較被動但也沒什麼不方便的，房間整體清潔度可以接受，冷氣與網路很好，浴廁設備老舊但尚可用。中國城的交通進出是個問題須多考量，如果只在城內活動就還好。
Stayed 3 nights in Dec 2018
Response from nette on 2 Jan 2019
sorry for all the inconvenience that youve experience from our hotel. next time will improve our service for your satisfaction. thank you.