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Reviews of Azure Luxury Beach Suites by VacationsPH

3 out of 5
Azure Luxury Beach Suites by VacationsPH
SLEX West Service Road, Bicutan, Parañaque, Manila

Reviews

6.0
Rating 10 - Excellent. 5 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 3 out of 21 reviews" "
Rating 2 - Terrible. 6 out of 21 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

dennis, San Jose

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Although the unit owner was prompt replying to our text/email messages, the unit was not maintained well for guests to stay. It was not clean when we arrived, we had to ask to clean the unit again especially the bathroom. Roaches were visible, I won’t recommend this unit to any guests.
Stayed 12 nights in Dec 2023

2/10 Terrible

dennis, San Jose

Travelled with family
Although the owner of the unit was prompt in replying to our text messages, the unit itself was not that great. The unit was not cleaned when we first arrived, we asked to clean the room again. The unit was not maintained for guests to stay. It had so many roaches. I won’t recommend this unit to any guests.
Stayed 7 nights in Dec 2023

2/10 Terrible

Andrew

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I regret to inform you that my experience with this property was extremely unsatisfactory. The check-in process proved to be quite laborious, as I found myself waiting for the proprietors to assist me for a full 30 minutes after my arrival. Upon entering the room, I was met with a disheartening sight - it was in a state of severe disarray, and the toilet had not been properly cleaned. Additionally, there was an unpleasant odor permeating the space, and the air conditioning unit was not functional. As a result, I had no choice but to vacate the premises and seek accommodations elsewhere. To make matters worse, the property management refused to refund my payment. Furthermore, the online pictures of the property proved to be a complete fabrication, leading me to conclude that they were deliberately misleading. Given these circumstances, I cannot in good conscience recommend this property to anyone. It would be wise to steer clear of it.

2/10 Terrible

Wilfredo Jr

Travelled with family
Disliked: Cleanliness, amenities
I am so disappointed in my stay at azure, I checked-in with my family for my child to enjoy the swimming pool but we were not able to use the pool because it is close for maintenance. also the contact person is hard to reach from check in until we checked out.
Stayed 1 night in May 2023

10/10 Excellent

DAVID, Clawson

Liked: Cleanliness, amenities, property conditions & facilities
People are great.
Stayed 4 nights in Feb 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The host went way, and beyond his means of communicating with us. He was very helpful with the check in, and out process I couldn’t ask for any Better from a host!
Stayed 1 night in Mar 2023

4/10 Poor

Rakesh

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
It is a nightmare to check in and check out of this place. The mall is not so close as it seems. The traffic is a mess so it’s so difficult to get a grab or taxi. When you book the place it says pool but did not state that you will pay extra. You get charged 250 pesos per person to use the pool. The place is very expensive and so tiny. I’m not writing a bad review I’m just stating the facts.
Stayed 1 night in Jul 2022

8/10 Good

Ryan

Stayed 1 night in Apr 2022
Response from Pervez on 1 May 2022
Thank you so much staying with us it was our pleasure to host you hope to see you soon again you are always welcome back to our place

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

SWEET ALMURA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Marina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool but it is under renovation
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Captivating
Stayed 1 night in Jun 2019

4/10 Poor

Cliff G

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room in paradise
I have stayed at the Azure resort before in another unit and overall the property is nice and convenient. Unfortunately, this unit was not up to the standards of the resort. I should clarify that because of a scheduling conflict I was moved to unit 1104 in another building. I was told it was an upgrade. If that is true I feel sorry for the people in the unit I booked because the one I was in had a lot of deferred maintenance and was filthy. There was a fly problem that appeared to originate from the bathroom, every surface, appliance and window in the unit needed to be cleaned and I couldn't even be sure the linens on the bed were changed after the prior guest. Additionally the room was not serviced while we were there (no new towels, no beds made, no cleaning of the bathroom). If you are going to charge hotel rates you should provide hotel services. Adding insult to injury, there was a penalty fee for everything (see attachment. sorry for the poor quality pic.) and the WiFi was slow. I'll return to Azure but I will not be booking with this provider ever again.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There were roaches crawling up and down the walls . The air conditioner would make very loud noises when it kicked in every 1.5 minutes. Owner was impossible to deal with. We had to leave early because of theae situations(3am). From day one he was 1hr late in meeting us as well he couldnt be found by his own staff.
Stayed 2 nights in Feb 2019
Response from pervez on 3 Mar 2019
guest was suppose to arrive at 4 pm and came early without informing us that he has arrived when we came to know he is there our staff was there within 10 minutes to check them in regarding bugs issue we are there are no bugs in our units we keep clean our units thats why we have 5 star ratings even same day check out guests gave us five star rating when the guest checkout we went to inspect the unit for bugs issue we found out that guest kept balcony door open all the time so it may have the reason that the they found bugs also guest never complained for any bugs issue till that last day of there check out i wish if they had any issues they should have informed us we could have done pest control right way

6/10 Okay

ArchieD

Travelled with family
Liked: Cleanliness
The tower has no convenience store that you can buy basic need such as water. It is far from any other establishment. You will need a mobile car to go to point B. Traffic is the main hassle in this area.
Stayed 1 night in Jan 2019
Response from Pervez on 24 Feb 2019
Please there is groceries store available In the complex in azure resort also 5 minutes walk there is SM Bicutan mall Where you can shop and all major restaurants

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from Ronald on 9 Jan 2019
Thank you so much! We appreciate you review. Warm regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s comfortable and quiet love it! I’d love to go back here when I come in the Philippines
Stayed 3 nights in Dec 2018
Response from Ronald on 6 Dec 2018
Thank you so much! We really appreciate your review it will make us strive more to make your experience the best!

4/10 Poor

Rodrigo

Disliked: Cleanliness
OK room but bad pool Experience
Avoid this resort scam! Room is OK but the pool have different opening hours where you have to pay again, again and again. Not all pools are available since some are only for resident. Far away from any real good place to visit so Grabs are very hard to find.
Stayed 3 nights in Jul 2023