Hotel Keluarga di Mandaue

"This hotel is like a home to me. I have been staying here since 2017 until now when I’m coming home to visit. Staff are friendly and hospitable to their customers. They are also family friendly. I will recommend this hotel and booked for my family whenever they visit the city."

"Room could be cleaner. Stains on room wall and water on floor behind toilet. Carpet on level 2 dining area had stains"

"The property is very clean and kept nice and cool for the warmer months. The bar location is very visible upon entry with helpful bar staffing. Cannot complain about the professional staffing. will continue to stay at this hotel when in Cebu City"

"The AC unit continued to freeze up and turn off. The unit was a small one to begin with and the maintenance team said to turn it off for an hour to defrost when it happens… then, my fiancee and I were stuck in the elevator for 15 minutes. The alarm didn’t work, the call button didn’t work and the camera was monitored or wasn’t working as we tried to get someone’s attention. My fiancee was crying and I was alarmed as the temperature grew to very hot inside. I eventually attempted to pry the doors...