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Reviews of Royal Pearl Hotel

3 out of 5
Royal Pearl Hotel
No. 196, 29th St., Btw 80th & 81st St., Chan Aye Thar Zan Township, Mandalay

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 115 reviews" "
Rating 8 - Good. 49 out of 115 reviews" "
Rating 6 - Okay. 16 out of 115 reviews" "
Rating 4 - Poor. 0 out of 115 reviews" "
Rating 2 - Terrible. 1 out of 115 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ken, Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and clean. Bathroom could have an update, but acceptable. Staff is super good. After being ripped off by a tutu driver, the hotel front desk helped booked a nice driver who took us to see 4 cities with a reasonable price for the second day.
Stayed 3 nights in Jan 2020

8/10 Good

Mun Yew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Could have been a Better Stay
The hotel location is very good. Service is generally acceptable but this stay had one unpleasant experience during breakfast. This was my 3rd stay. During breakfast, I was toasting bread when the staff asked me to take a seat and they will serve me. When it was ready, they serve to another guest!!! That guest just took it without question. When I told that guest that was my toast he got defensive and spoilt my morning. If the staff had been paying attention and serious about their service, this would not have happened.
Stayed 2 nights in Aug 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooftop balcony!
Good Wi-Fi, comfortable bed and friendly staff. Have breakfast on the rooftop terrace.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, OK location
The room was spacious, the bed was comfortable with good pillows, and the internet worked well (around 14mbps). The breakfast was good, a decent selection of food, some western but mainly Asian. There's a nice rooftop terrace to dine in, but the menu doesn't have much Myanmar cuisine which was disappointing, especially as there aren't many restaurants or shops near the hotel. But other than the location, it was a comfortable stay and the staff were friendly.
Stayed 1 night in Feb 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Great hotel. Lovely people. Good location.
Stayed 3 nights in Jan 2019

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Tony, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel 5 minutes walk from train station.
Second visit to this hotel. Staff are attentive and their English is surprisingly good. Clorox to popular restaurant Shan Na Na that is always busy with locals and tourists. BBQ restaurant 5 minutes walk away.
Stayed 3 nights in Mar 2018

8/10 Good

Gerald r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do you know the way to Mandalay
The girl at the front desk was very smart and helpful (and funny at times). I thought the hotel was a good value. The breakfasts were only so-so.
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value.
This was a very good value for money. The room was large and clean, the location was fine, although not great, the breakfast was great, the staff were extremely friendly and helpful. Moreover, all girls working in the hotel were pretty, if that makes a difference.
Stayed 2 nights in Dec 2017

6/10 Okay

Karen

Liked: Staff & service
Stayed 1 night in Jun 2017

6/10 Okay

Courtney, Canada

Liked: Cleanliness
just meh...
stay was ok. staff were nice, but really loud when cleaning, making it hard to sleep. breakfast was not very good. the taxi drivrr they arranged to pick us up insisted on receiving more money than agreed upon before he took us to the hotel. bit of a racket.
Stayed 1 night in Jul 2017

6/10 Okay

Courtney, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good spot in Mandalay
very nice staff, comfortable room of a good size. breakfast not that great.
Stayed 3 nights in Jul 2017

8/10 Good

David, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel near city palace
helpful staff

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff really helpful, professional
Stayed 2 nights on arrival to Myanmar, staff helped arrange a day tour and tickets to the marionettes. Room quite basic but right value for price. Around the corner from recommended Shan restaurant

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Renee

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Avoid this hotel if you can
Even the staff are very friendly, and you can exchange money in the back (the rate is poor compared to the airport and the bank), the location is acceptable, the noises are bad starting at 5am from the streets (dogs often fight in the neighbourhood, chanting is less harmful but can be annoying if you are not into the rythme). Worst case, the windows can't be opened, blacked out with drapes, no natural lighting. Even that, the cooking smell would leak through. The shower has a plastic curtain forming a half circle. Breakfast is disgusting, not fresh, little selection. I suspect they use overnight leftovers. Maybe because it is run by Burmese Chinese? A1 hotel close to here doesn't have this reputation. I didn't bother to move around because I only stayed for two nights. And I used it only for sleeping. The day I'm out. The hotel is close to a popular local restaurant which I call it food stand. Don't order the three choices there (cold and disgusting), ask freshly cooked food, which is much much much better.

8/10 Good

King Leung K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lily, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the value
My husband and I were there for 2 nights to visit Mandalay. We knew we were going to be out most of the time so didn't want to pay for a high end hotel just to sleep at night, hence booked this hotel after seeing all the good reviews. The location is just in the middle of the city, very close to the Mandalay palace and the night market. The room was clean and the bathroom was almost brand new. The staff was excellent - attentive and very helpful and tried their best to accomodate our needs. The mattress was albeit quite firm but was not much of a big problem after we asked for extra pillows. Overall, this is the perfect place if you are looking for a 3 star experience of a reasonable price.

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we enjoyed our stay. the staff was wonderful. the buffet breakfast was great. the room was very clean and everything functioned well. the location was very quiet at night.

6/10 Okay

Jaume

Liked: Cleanliness
Good for local standards
Decent hotel. Very nice and helpful staff. Amazing chicken curry at restaurant (with views). Wifi very slow. Shower was on the same level as bathroom with nothing to stop water from flowing.

10/10 Excellent

Charles Edward, San Antonio, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel.
Good location, cleanliness, and comfort. Excellent staff and breakfast.

8/10 Good

JOSE MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Angi

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointing
When I arrived it was around mid-day so the complimentary water was quite warm. I decided to put it in the fridge, but that was also warm! It took until the next morning for anything in the fridge to be cold. The air con also took quite a while to cool down. When I went to leave the next day, I was informed it would be at least a 30 minute wait to get a taxi. Though they had asked how I had arrived (via plane) and when I was leaving ("tomorrow" I told them when I arrived), they never told me I had to request a taxi in advance until it was too late. Mandalay was my 3rd city in Myanmar and both of the previous were able to get me a taxi within minutes, with no advanced warning, so I did not expect this. I got to the airport in time, and since my flight was delayed I had plenty of time. But considering 2 of my 4 domestic flights left early (as in 20-30 minutes early), I really think they need to inform their guests of this taxi policy - especially as the airport is a good 50-55 minutes away.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for nights sleep
Stayed one night on way to Bagan. Mandalay is dirty city with not much going on. Hotel was clean and staff was pleasant and helpful booked morning boat to Bagan with them. Left before breakfast and they offered to pack fruit and bread for us. Good for one night close to train station. Wifi weak, but that normal for Myanmar.

10/10 Excellent

Stef, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and very helpful staff
The room was clean, good breakfast and the reception staff was extremely helpful. They did offer a room to have shower before I took the night bus.

10/10 Excellent

Charles, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mandalay memories
Hotel was very comfortable, staff very helpful and willing to please. Area of no real worth to mention but shops and restaurants available within walking distance. Took taxi to and from all the sight seeing places with Ko San Gee (can be found on facebook) at a very reasonable price

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Bangkok
Stayed on night on transit from Bagan to Bangkok, and great relief from hostel stays. Staff great, even on arrival after dark. Didn't want to gout and had acceptable food in hotel., Included breakfast on top floor with gre4at view in AM. Every one there very helpful. Rooms large and comfortable. Great value for the price, well worth the stay, and close to palace and temples if staying several days.

6/10 Okay

Frazer, Castlemaine, VIC

Liked: Cleanliness, staff & service, property conditions & facilities
An OK hotel in an OK location
An OK hotel in an OK location. Everything was fine, and probably about what you'd expect for the price in this city. Marginally better than another hotel we stayed in for a similar price in the same area. The room was still quite small, even though the views from the upper floor were quite good. There was a roof terrace but beer was the only drink option, so we skipped it. Breakfast was OK - the usual options. The staff were helpful and booked onward travel for us. Internet was marginally better than in other places.

6/10 Okay

Claude, St-Lambert, QC

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice hotel but very small room and no view
Never had such a small room and wath was worst a small window with absolutly no view with the exception of a ciment wall one feet away... The carpets in the corridors need to be changed.

8/10 Good

leon, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop for one or two nights.
It was a good stay. The staff is super. They did everything to be helpful.

10/10 Excellent

Tony, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent centraly located hotel
Two blocks from train station. Two ATMS nearby. Small supermarket nearby. Great local restaurants for evening meals. Very friendly staff. Nothing bad to say at all.

8/10 Good

DB, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality/price ratio
Clean room with a good shower, decent breakfeast, centrally located. Welcoming staff with a good command of English. I recommend this place. Some rooms have no view (opening on a close neighbouring wall) but others are fine.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location, perfect service
This was the best hotel i stayed in , in Myanmar. The staff was very polite and helpful with info about the city, sorting out transport. You can also borrow the hotel bicycle for free. Centrally located, the rooms on the top floors offer great views so does the breakfast room. Will definitely stay again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

john, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value boutique hotel
We spent a total of 4 nites at the Royal Pearl, Mandalay and opted for the larger (superior?) room which was a good choice/value. A very clean boutique hotel with excellent, very helpful staff, at an acceptable location with an adequate breakfast (included) with workable aircon and wifi. Taxis more expensive than Yangon and location might be considered to be the "wrong" side of the railroad tracks (along 29th Street) which are a major demarcation and barrier to the more stylish (?) south side of Mandalay town. Not a big issue to us as we preferred the more "local" markets which are within (relatively)easy walking distance.

8/10 Good

Chamorn, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Clean and Good Location
Nice Hotel, room is clean, Location is good, can walk to train station and Palace and easy to go to super market.

6/10 Okay

Tage, Copenhagen

Liked: Cleanliness, staff & service
OK Tage
It vas excelent

10/10 Excellent

Jintana, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
During I stay at hotel, I found that the owner at the hotel are very nice and friendly, also the service there very nice too. the service men and ladies are very kind and helpful which I never find in other country before. I hope if I have a chance I will visit again for sure.

6/10 Okay

christopher, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Rounded Hotel
Service was great. Very attentive to my needs. Restaurant was nice, decent food, again, very attentive staff. The room was clean, window looked at another building 1/2 meter away. The bathroom was very clean, maybe even new (Nov 2015). They let me keep my bag there for 2+ days for free while I took a motorbike trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in a great Location
I stayed at the Royal Pearl for two separate nights and both experiences were very good. The staff were lovely, nothing was too much trouble. The room was clean and there was a good view of Mandalay from the window. This hotel is located only 5 minutes from the station so it was perfect for me because I had to be up at 3am to catch the 4am train to Hsipaw. It is also located only 10mins taxi ride from Mandalay Hill.

6/10 Okay

Yvonne, St. Jihn's

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Room was adequate size. Water from bathroom shower flows all over the floor, as it is open to the bathroom. Hotel near the night market and several other o Hotels in area.front counter staff spoke English and were very helpful in arranging sightseeing tours.

10/10 Excellent

isabel , Mandalay, Myanmar.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great intro to Myanmar
Mingala ba. Arrived at 3:15 PM for a one night stay. Greeted with a refreshing drink by friendly staff with good English. Anticipated our tourist needs and had organized a taxi to our choice site (u-Bien Bridge) and also the tickets for the cruise down the Irrawaddy River within 15 minutes of our arrival. Jay zu bae. Thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Very friendly and helpful staff. Good sized clean room. Good wifi (for Myanmar) and central location. Breakfast could be improved if they had some pastries on offer!

8/10 Good

Eva, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the money
Nice hotel in Mandalay. We enjoyed our stay here and it seems the best deal in town for a nice comfortable room. Front desk was very helpful. Breakfast was decent and the beds were decently comfortable (all beds in Myanmar are terribly hard and feel like you're sleeping on concrete).

10/10 Excellent

Napoleon, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel in a quiet part of Mandalay
A very clean hotel near the center of town, train station, and the Royal Palace. It is situated in a not so busy street. The staff were amazingly friendly and always smiling. They were very helpful about things to do in town and short trips outside town.

10/10 Excellent

CARLOS, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, superb staff!
Great stay in Mandalay. Comfortable room with air conditioning, tv, hot shower and minifridge. Very good buffet breakfast served on the top floor every morning. What really exceeded our expectations was the staff's perfomance. Really nice people who will go above and beyond to make your stay the best possible. If you're planning on visiting Mandalay, look no further. Great value for money and exceedingly good service from everyone from the staff.

6/10 Okay

Verified traveller

Liked: Staff & service
Ok standard, good internet
Hotel was fine by Myanmar standards. What stood out on the plus side was: + Very helpful staff + Good internet connection (again, by Myanmar standards) And on the negative: - Foul smell in the bathroom The breakfast was decent and the overall state of the hotel was fine.

10/10 Excellent

LinLin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful front desk staff, great air conditioner!