The staff were really friendly and helpful for the most part, however, we had a defective heating issue in our room (with no windows) which made the room excessively hot the entire time we were there, we turned off the heating using the weird switch on the wall, but it made no difference. The heating was left on prior to our arrival to the room. We had a plug in fan, but it made no difference as it was circulating hot air. We asked reception for assistance as we were feeling extremely sick from the heat, they advised it would be sorted soon as the heating for the building was on, they refused a second plug in fan, it was not resolved. . We had no sleep that night at all; it was extremely hot and we had cold compresses on ourselves to stop us from being sick, it was horrible. The room had no air conditioning at all. I would not return to the property. It doesn't look like the photos posted on expedia at all. Very basic accommodation.