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Reviews of Britannia Hotel Manchester Airport

3 out of 5
Britannia Hotel Manchester Airport
Palatine Road Northenden, Manchester, England

Reviews

6.8
Rating 10 - Excellent. 290 out of 1080 reviews" "
Rating 8 - Good. 293 out of 1080 reviews" "
Rating 6 - Okay. 212 out of 1080 reviews" "
Rating 4 - Poor. 120 out of 1080 reviews" "
Rating 2 - Terrible. 165 out of 1080 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Jihan, Carlisle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked for two nights and I struggledto sleep as I was feeling so cold at night. The heating is off all day and night and when I asked for a portable heater, I got a broken heater which did not work at all. The room is in need of reburbishment and there is a lingering stuffy odour in the room.
Stayed 2 nights in Apr 2024

4/10 Poor

Gemma

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Arrived, struggled to park as car park is not big enough for amount of guestss. Room smelt of smoke and cannabis so asked to switch rooms, second room better but bathroom not the cleanest. Went out in the evening, upon returning could not get back in to room as key card did not work. Then kept awake most of the night as walls are paper thin, hotel noisy all night with no measures in place for noise control. Would not recommend.
Stayed 1 night in Apr 2024

6/10 Okay

Steve

Liked: Staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Sid

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty n noses n smelling smoking in the room .whe. I booked that’s no same pics so upset about that
Stayed 2 nights in Apr 2024

6/10 Okay

Gifty

Travelled with partner
Liked: Staff & service, amenities
Room was very cold even with the heater on 5 Heating system is not too good
Stayed 1 night in Apr 2024

10/10 Excellent

kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel basic but nice. Clean and tidy room. Good bar and restaurant area and very good price drinks
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient for us. Would benefit from a sheltered outdoor seating for smokers. Lovely helpful staff
Stayed 1 night in Apr 2024

6/10 Okay

Muhsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
Fob for door kept stopped working.
Stayed 1 night in Apr 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Mar 2024

6/10 Okay

Chris

Business traveller, Travelled with partner
Liked: Staff & service
I've stayed a few times at this hotel. The staff are always friendly. The saying you get what you pay for is true here. The mattress was lumpy and uncomfortable, and sleep was interrupted due to someone thinking it would be fun to set the fire alarm off at 4am, so the residents had to evacuate the building. The bedrooms are crying out for refurbishment. As i say, you get what you pay for.
Stayed 3 nights in Mar 2024

2/10 Terrible

Tom

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Probably the worst hotel I’ve stayed in, not clean and stank of cigarettes Only stayed as just needed to get my head down for a few hours before my flight
Stayed 1 night in Mar 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no heater on my room i have to sleep with my winter jackets Very bad experience and it was a smokers room everywhere was smelling with cigarette. I regret bookings this hotel
Stayed 1 night in Mar 2024

6/10 Okay

Ferone

Travelled with partner
Liked: Cleanliness, staff & service
Fire alarm went off at 4am cause some guy was smoking. Woke everyone up and was on for a good 10 minutes
Stayed 1 night in Mar 2024

8/10 Good

Eulalee

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 1 night in Mar 2024

6/10 Okay

Ahmed

Travelled with family and small children
Disliked: Cleanliness
Bed are not comfortable no wifi in the room only at lobby and u have to pay for it and it s riddiculous breakfast is really poor not a lot of choise i regret taking it no crossant no cheese nothing
Stayed 2 nights in Mar 2024

8/10 Good

Christina N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean bedroom was spotless nice and quiet staff were nice breakfast was nice and tasty nothing was too much trouble for the staff thankyou brittania we will stay again Christina
Stayed 2 nights in Mar 2024

10/10 Excellent

Dominiika

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and quiet
Stayed 1 night in Mar 2024

8/10 Good

Ryan

Stayed 1 night in Mar 2024

8/10 Good

Abdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Kian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds to shiv on great for the environment
Stayed 1 night in Feb 2024

2/10 Terrible

Emily

Stayed 1 night in Feb 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service
The reception staff were very polite and courteous even when they were very bisy. The hotel needs a refurbishment ase room, alrbougbclean
Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Bardia

Liked: Cleanliness, staff & service, property conditions & facilities
Good for price good staff
Stayed 2 nights in Feb 2024

6/10 Okay

zeb

Travelled with group
Liked: Cleanliness, staff & service
Was nice but single beds are on wheels so when you move feels like your in earthquake, restaurant is limited to overpriced burger, Pizza or 5 other random dishes. Breakfast is all you can eat but they give you a really small plate so you have to go up twice to get moneys worth.
Stayed 1 night in Feb 2024

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All round great experience, arrived and left without any issues.
Stayed 1 night in Jan 2024

10/10 Excellent

Bardia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for price
Stayed 1 night in Feb 2024

10/10 Excellent

Bardia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, friendly staff
Stayed 2 nights in Feb 2024

6/10 Okay

Mohamed

Disliked: Cleanliness, staff & service
Quality/price ratio not worth it... Room is ok but not very quiet... No drinkable water in the room and no WiFi either...
Stayed 2 nights in Feb 2024

10/10 Excellent

Ian

Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay all round
Stayed 1 night in Jan 2024

6/10 Okay

bardia

Liked: Staff & service
Disliked: Property conditions & facilities
It is what it s
Stayed 1 night in Jan 2024

6/10 Okay

Bardia

Disliked: Cleanliness, amenities, property conditions & facilities
Good for price
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Value for Money
Stayed 1 night in Jan 2024

6/10 Okay

bardia

Liked: Staff & service
It s good for price
Stayed 1 night in Jan 2024

10/10 Excellent

Terry

Stayed 1 night in Jan 2024

6/10 Okay

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Ricardo

Stayed 1 night in Jan 2024

6/10 Okay

Frazer

Liked: Cleanliness
We found the rooms to be clean but a little dated and tired. Basic rooms with kettle, tea, coffee, milk and sugar, hairdryer, shower gel and tv. There was no free wifi - this is an additional charge which i think for the cost and the fact its 2024 should be included. There was free parking! There is an onsite restaurant and bar which we didnt use so cant comment
Stayed 1 night in Jan 2024

2/10 Terrible

Rachel

Stayed 1 night in Jan 2024

6/10 Okay

Stephen

Business traveller
Cheap no thrills hotel . Clean , warm shower. Parking spaces too tight and can be hard to get .
Stayed 2 nights in Jan 2024

2/10 Terrible

Donna

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Kristopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold in bathroom, springy bed, dark and dingy
So we arrived around 10pm to a very packed car park, the one way signs led to dead ends and the ramp up to the extra parking spaces was not easy to see on a night. Got in to be greated by a well dressed man who was misserable. Rude and gave us no further information about things like breakfast. You get to the room and there is a single light where the door is, above the bed nothing. There is a small bedside table light which didnt light much up and was not turned on at the wall so took a minite to get on as we coulsnt see. The rooms are extremely dated like they have never been updated. The bed was horribly uncomfortable, every time we rolled over you could here the springs in the mattress. The pillows however where extremely thick so thick it left you in an uncomfortable position to sleep. The bathroom was the worst. Mould growing. Grout that should be white was orrange. Brown stain down the bath. Hairs on the sink. Shower had no pressure. The door was damaged and the lock broken. Breakfast the next mornig which was £10 a head pre order and £12 on the morning was a "continental breakfast" nothing cooked to order so everything was dry. The mushrooms where rubbery and clearly old, if you let mushrooms go old at least peal them. Eggs were in a bath of water. The sausages where cheap but at least nicely cooked. The host seemed miserable. The whole place feels trapped 60 years ago and the staff seem totally done with the place. Only took pictures of the bathroom, it was the worst
Stayed 1 night in Jan 2024

8/10 Good

IAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit further from the Airport than expected - shuttle bus available, although if 2 or more actually cheaper taking a taxi. Staff very helpful, room spacious, bathroom clean and fresh. Bar and restaurant area very pleasant, food options good.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Stayed 1 night in Jan 2024

8/10 Good

Joe

Stayed 1 night in Jan 2024

4/10 Poor

Roger

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking. The spaces were small due to the bulging 4x4s etc even for a medium saloon.limited if arriving late. Reception. polite and quick. Room. Basic but comfortable, could do with a second chair. not good for a longer stay. Beds very firm, my wife had a back ache free night for a long time. Food. very basic and limited menue, sufficient to fill the stomach. conclusion. Would liik elsewhere
Stayed 2 nights in Jan 2024

10/10 Excellent

Narjis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024