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Reviews of Mancelona Motel

2 out of 5
Mancelona Motel
8306 US 131 North, Mancelona, MI

Reviews

4.8
Rating 10 - Excellent. 0 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 4 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 5 out of 16 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

4/10 Poor

Mary, Michigan

Disliked: Property conditions & facilities, room comfort
We had less than 1/2 a roll of toilet paper and no extra rolls were in the room. 2 tiny bars of soap, no shampoos or any other amenities. Mattresses were only about 5" thick and were like sleeping on plywood. Pillows were very thin and uncomfortable. One of the bedspreads had a big tear on the top. No fitted sheets on the bed and the sheets that were there kept coming untucked. The place is for sale. It is like they don't care anymore.
Stayed 2 nights in Aug 2018

2/10 Terrible

Tracey L

Disliked: Cleanliness, property conditions & facilities, room comfort
Office staff was friendly and polite. The room needed a thorough cleaning-bathroom was clean, but carpet needed to be cleaned and vacuumed. Carpet edges were disgusting, carpet was dirty and sticky and there was actually stuff in the corners that a quick vacuum of the middle of the room missed. The bedspreads were tattered and stained. And while the door locked, it did not shut tight(appeared to have been pried open previously) so it really was not secure.
Stayed 1 night in Aug 2018

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biking through...
Nice stay for the price. staff extremely helpful and available. room conditions were satisfactory, did the trick for the trip. Mancelona has the basic necessities for any traveler. I'd stay again...
Stayed 1 night in Jun 2018
Response from Kim Crawford on 4 Aug 2018
That's nice to hear. Thank you for staying with us. Yes, Mancelona is in the middle of nowhere, yet in the middle of everywhere.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only Hotel in town, good luck...............................................................
Stayed 4 nights in Nov 2017

8/10 Good

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was a nice little roadside motel. Nothing special, but it was clean and had a comfortable bed. This suited my needs on the night I stayed there.
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly maintained motel
Bedspreads were stained and in poor condition. Mattresses were very old, saggy and uncomfortable. This is not a motel I will ever use again nor recommend to anyone.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Room comfort
Nice small room. Had a fridge and a microwave with a flat screen. Beds and bathroom were decent, not the fanciest but it'll do. Had free coffee and a snack bar where you can buy pop and chips.
Stayed 1 night in Jun 2017

6/10 Okay

Grandpa, Detroit area

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just what we needed!
On short notice we needed a place to stay for one night for a funeral the next day. We got a great rate on line. Then called as we were leaving to let them know we wouldn't be arriving until 11pm. That is after they normally close. So they left our key in an envelope with instructions. We were very happy upon are arrival to find everything as we hoped it would be. There are nicer resort or chain motels but for a small town locally owned motel it was perfect for the night and everything we needed!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all recommended
We requested a late check-in while booking the motel. But when we reached the hotel we found the office was closed. Then we contacted Hotel.com and they wasted 2hrs of our time without any result. At first Hotel.com tried to reach the hotel as they were convinced that the Motel offers 24-hr check-in facilities. Then Hotel.com attempted to find an alternate location and demanded that we pay the bills of this motel (where we were never able to check-in) first. At last we found a place ourselves in a different town. Horrible experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mancelona Motel
Exact accommodations I was looking for. Location fit my needs. Microwave, fridge, clean, nice bathroom and shower. Bedding was clean and the water was hot. My only concern was the damaged door jam that showed signs of a break-in. I took a picture and showed both the night staff and the day staff. Owner was out of town for that weekend.

2/10 Terrible

vinod kumar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
poor service
no one was available in office to provide key for us
Response from Kim on 9 Jul 2016
Our office was closed. We left a key for the guests and they checked in in the morning. We are a very small property and we are not open 24 hours.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good choice
We booked this hotel as almost all the hotels around Traverse City were fully booked. The hotel is in the middle of no where. Good that there is Macdonald right next to it as it does not include free breakfast. The room is spacious, however by the time we found out there were specs of stain on the mattress which looked like bedbugs (we checked it over the internet), the office was closed. We will defintely not stay at this hotel again.
Response from Kim on 9 Jul 2016
We are in the middle of nowhere ... yet we are near everything. We do not have bedbugs, we pay an exterminator to come once a month and spray every room.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Just the basics!
Our beds were so low to the ground and not very comfortable. The blanket on one bed was torn.

6/10 Okay

Raymond, Carleton, Mi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean and comfy
Room was small, but efficient for a golf weekend getaway. All we ask is a clean comfortable bed and a hot shower when we are done golfing for the day and the Mancelona Motel delivered Fridge and micro in room, towels were clean and fluffy (even better than some 4 star Hotels). TV needs an upgrade. All in all though will stay here again
Response from Kim on 9 Jul 2016
Our TVs do need to be upgraded. We are working on that. Maybe we will be able to afford it this summer. Thank you for staying with us. We love our golfers.